10.0 ExcellentFeb 18 2020
The staff was nice, knowledgeable, and helpful. I was in and out, very pleasant experience.
10.0 ExcellentAug 16 2019
10.0 ExcellentAug 10 2019
Staff were quick, friendly and very helpful. Upgrade to a better car, a Mini convertible, was very much appreciated.Nothing comes to mind!
10.0 ExcellentAug 6 2019
The staff were extremely friendly and personable. It was an efficient positive experience!
10.0 ExcellentJul 20 2019
The staff was very friendly when I picked up the car and when I dropped it off.I think that on a Friday evening you should have more than 2 people working.
10.0 ExcellentMar 12 2019
Staff was very friendly and extremely helpful.Nothing really. There was a mo. Up but the staff covers the situation so smoothly it was beautiful
2.0 MediocreJan 14 2019
The type of car I paid for wasn't available. They offered an alternative which was old and beat up. They were unwilling to upgrade me as supposedly the upgrades cost more than I was worth,even though I've rented with the same agency many times in the past. Went to another Enterprise agency down the road...the experience was even much much worse. I'm switching to Avis, after being a faithful Enterprise customer for many years.
7.2 GoodJan 6 2019
Terrible wait time and inaccurate infoCar was clean and functional.When we got there they said it would be 30 minutes for a car. It actually took about two hours to get the vehicle.
10.0 ExcellentJul 25 2018
Great Service at Enterprise in PasadenaFriendly, fast, professional service at Lincoln ave, Pasadena, CA Enterprise location. In and out in 10 mins. good car selection and convenient and easy to maneuver lot. High marks!Mexico daily insurance is only sold at an Enterprise location in San Diego airport. It is ok, not a big deal, but it did require an extra stop.
8.4 ExcellentMay 11 2017
The car was perfectThe taxes for under 25 are too high