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We felt that the renovation of the Hotel was well done, the Staff were all very pleasant. The room and bathroom were comfortable, clean and well laid out. Our only wish would have been to have a king size bed instead of a double. The room could easily have accommodated the extra size. I had requested a gluten free breakfast, but this was not available.
the relaxing bistro and meal
downstairs was lovely but untill the bedrooms are improved we would not use this hotel
wev requested an upgrade and were very happy with the room we were given. we weren't happy with the first room we were given as it was very small
The staff were very friendly & helpful. Good breakfasts, clean comfortable rooms. Would stay again but only if 1st floor rooms available or a lift installed!! The stairs to the rooms were unbeleivably steep & winding, all guests & even staff commented on this!! Even the fitter among us had to stop for breathers. It should be made clear that this hotel is not suitable for elderly people - my mum was with us and the stairs were so bad, she had to use her angina sprays at each floor.Also, the ground floor public areas were nicely refurbished but the stairwells were a bit shabby & dated. The website was a bit misleading, stating free car parking on site - there were only actually 5 very small spaces!!
Very Friendly Staff, and excellent meal, wifi access in reception area allowed me to do a lot of work in evening in a comfortable relaxing environment
The staff was very friendly and helpful. Lovely breakfast and good location for shopping
Nice room and an excellent breakfast, great atmosphere in hotel bar, staff are so friendly. No lift
The best thing about the hotel was the Bistro attached to it - the food was amoungst the best I have every eaten anywhere in the world. Room was small and cramped and the bathroom was old a rickerty.
Near city centre, clean and comfortable one room was extremely hot - window only opened on to courtyard and no air came in.
Very friendly and helpful staff. A nice restful environment.
No room service
Excellent breakfast, bright dining room, very central for Perth Theatre. Bed was poor - lumpy
nice traditional hotel. Lovely big breakfast On arrival, the hotel had no note of our booking. Thankfully I had taken a print out of my online booking
It was good value for money Better insulation between the bedrooms could be introduced. I was woken several times during the night due to noise from other rooms
the location of the room was above a noisy generator.
Handy for workplace
The staff were quick to amend the mistake in reservation for dinner. The staff were really friendly and efficient. The toilet in our room was less than clean ideallly needed a deep clean or ripped out and refurbished. The room itself was very dated but fairly comfortable.
Central location and excellent value for money. All-you-can-eat breakfast. This is a very old building which is rambling in nature and so somewhat difficult to find your way around. My bedroom was clean and comfortable and adequately equiped but could not be described as luxurious.
close to train station/city lady in bar not friendly
Due to the hotel being quiet we were offered a choice of two suites which was really nice. We liked the hotel and staff. Only downside was no one around at night to serve us in the bar after one initial drink so we just had to go back to the room (it was only about midnight).
Pleasant surroundings and facilities.
All good No complaints
room was fantastic and restaurant (with view of Tay) was lovely-particularly loved our high tea experience car parking a bit of a problem
Unfortunately we could only stay one night on this visit, but definitely plan to return and stay longer. The hotel was comfortable and welcoming and we were given the Tay Suite overlooking the river which was a lovely room with an old world charm - which often lacking in hotels today Lack of hot water for bath and showers
the location for shopping trip finding a place to park. the food was very poor
Friendly staff with great central location. Clean, comfortable and roomy. Excellent breakfasts too.
Central Helpful staff Shower in bathroom very poor
The view of the River Tay was great. The breakfasts were pretty good as well. All of your staff was very nice and accomodating. You need a bellman or porter. There are many stairs and it is very difficult to carry up your luggage alone. My Mother was with us and she is 76 years old and unable to carry her luggage up several flights of stairs. It was unfair that the ladies at the from desk had to help us get our luggage to our room. The parking situation was terrible as well. I know this is a very old hotel but the parking spaces were very difficult to get into at the side of the hotel and many nights it was already full.
We booked a mini-suite but this turned out to be on the 3rd floor (no lifts) which was unsuitable for 70+ year olds with moving problems but the hotel quickly changed the room to one on the 1st floor which was excellent overlooking the river and Perth bridge - ideal for us.
Warm welcome , lovely furnishings in keeping with the Edwardian Townhouse style , comfortable relaxing bedrooms ,( we had both bedrooms on top floor, one facing the park )tasty and nicely cooked breakfast. , nothing too much trouble for guests. . Wish we could have stayed longer .
Friendly staff. excellent food and a good location. The walk to the city center over the River Tay via the railway bridge is great. (The owner recommended this to us try it!)
access to city centre no
Very friendly staff, could not be more helpful.
The hotel was extremely friendly, clean and staff very helpful. Although the breakfast was adequate for us and was extremely well cooked, it was advertised as a full english which unfortunately it wasn't,
The hotel was very comfortable, our room was lovely, and the staff were very welcoming. We had a good breakfast both mornings and had drinks in the evening in the residents lounge. It was in an ideal position as you could walk over the railway bridge to Perth town centre in 10 -15minutes. Nothing
The owners took pride in their service they provided.
Enjoyed the decor & relaxed feel of the hotel N/A
Very nice room, very clean and comfortable. Car Parking, close to town centre slight noise from main road, double glazing wold reduce this.
proximity to city centre with nice walk there over bridge: caring owner intent on making you welcome.
The staff were very helpful No
Friendly reception & staff generally. Walking distance from attractions of Perth. Seemed expensive. Our breakfast was extra
Clean room, friendly staff Room was too warm through the night
The location and quaintness of the hotel. Hospitality tray was poor(not even a biscuit). We stayed in May but it compared unfavourably with our previous stay. In an already poorly soundproofed hotel(which we knew anyway) we were rudely awakened in the middle of the night leading to a guest being evicted.
The hotel had a very central location & was very easy to find. It was full of character as it is a converted water mill. Would recommend this hotel & would definitely stay there again!
A very nice hotel - very cental - clean and comfortable. I do espeially like the iron and ironing board in room as well as hairdryer - very handy. I noticed the tiles etc in the bathroom are getting rather tired and discoloured. clean though.
Reception--Surly,and slow and not interested in us.Poor advert for Ramada. Dining room waiter very attentive and helpful. Dreich and cold in the reception/lounge/bar area.
Nice hotel, no capmplaints
Location, friendly staff, nice room with modern facilities bathroom could have been cleaner
nothing!! The fact that there is a disabled toilets on the first floor with two flights of steps and no lift or access!!! Limited car park access.
Close to city centre - five minute walk. Staff where attentive and polite Bedroom felt it was still in the '80's, so modernisation of wardrobes and shower would improve the rating
The staff were very helpful and polite. Two things - The bathrooms and carpets, I feel, should be cleaner. Breakfast served until only 8am is not good.
Dinner and breakfast good and extremely good value
Proximity to railway station Creaking floorboards and bed in room
The leisure facailities were very good, as was the location of the hotel as regards the station and access to the town centre. The creaky floorboards fom the room above!
it was right next to the bus station so easy to put in bags before going shopping. Breakfast was very nice. There was a continuous knocking sound during the night which kept me awake. I had a very uncomfortalbe night'd sleep
1. Leisure facilities. 2. The professionalism of the duty manager and staff noise i.e. rooms picked up internal noise from other rooms,guests and events
Peace and quietness, and generql atmosphere. The shower was to forceful and water was splashed outside the bath. There was a leak at the toilet (reported to housemaid)
ideal hotel close to train station, excellent breakfast rooms were too hot
The staff were extremely helpful, welcoming and friendly. The room was large, well-appointed and comfortable. Car parking
Friendly welcome. Service good. Noisy function room
The friendliness of the staff Felt that the room was very small, had no wardrobe facility and was not worth the price paid
The bed was very comfy, the duvet was so soft, warm and fluffy. We had a good night's rest here. Dinner and breakfast was excellent. I didn't like the bathroom. The shower did not have very good water pressure. The bathroom looked old-fashioned and in need of refurbishment, expecially the floor of our bathroom, which was uneven with a vinyl sheet over it.
Everyone was very friendly&couldnt do anymore for us!Food was excellent& the room was very nice!! Not a thing!
100% in all departments, very nice place and staff. We will be back.
lovely staff,great breakfast! could of done with a bath in room
owners and staff were delightful, professional, and kind. the bedrooms were very attractive and comfortable - the beds were particularly comfortable. the staff were attentive without being intrusive. i would love to stay there again and would recommend it to anyone nothing. it is really a first class hotel.
Ideal location for the Ice Rink for the bowls tournament, and food was lovely as was the room. no
Ideally located in Perth, only a short walk from the city centre. Very comfortable room with super king size bed.