Would you like to save as your currency permanently or for this visit only?
Hotel standard reasonable but buffet breakfast a big disappointment the 'hot' food was alwats cold
Food good and inexpensive. Good for swimmers! Service poor, and dont go if you do not want a lot of pointless spa treatment. Watch out for Police, if you are driving through Greece, they took my licence away for two months! And, enjoyed it!
The pool area is fantastic, outdoor and indoor pool`s are connected. Mineral water from the spring is about 33 C in the pool, so it is great for relaxing. Rooms need redecorating. Also from 01.07-31.08 all the spa treatments are unavailable due to collective holliday..
swimming pool was excellent room was comfortable,reception staff were friendly plenty of parking space WI-FI in room had a problem finding hotel as the "interhotel" title is missing-it is just displayed as Sandanski hotel.Breakfast staff were a bit cold,we told one of them there was a broken chair at our table-he took it away but looked at us as though we had broken it ourselves!
Room and furnishings are adequate, good balcony with a table and 2 chairs, air conditioning running well after a change of filter was requested, swimming pools are large, staff helpful. the lighting in the bathroom is quite dim, reception has one personnel most of the time, noisy at night until 11 o'clock when there is an event going on--lack of insulation on the windows...balcony door is fine. Group tours can be very loud.
Really nice warm outdoor swimming pool, nice balcony overlooking park. Right ny the town which was handy. There was hardly much worth eating at breakfast, not much choice. 70'S decor, could do with a refurb.
Sorry, there opend only one tavern, though, all dishes it offered were really good,as well as the thoughtful and kind waitresses, comparing with receptionists who could be a little help. Two other restaurants were closed just as sauna in summer time. Warm swimming pool was good.
If you are a spa - addicted like me this is the right place to be. Excellent facilities (take care - the massage is a little bit overpriced and the access to sauna is not included in the regular package you pay) including facilities for your children. Crispy clean, beautiful green gardens, excellent breakfast. I'll give them a 9.7. This is a spa resort - a weighter and an automatic blood presure machine should be available in the sauna park and / or in each room.The wi-fi internet is not so great as the rest of the hotel.
Good overall value for money - free high speed internet in room, spa center, very good breakfast Staff barely speaks/understands english, has no information about local activities or areas of interest - not recommended for international travellers
In the description it looks good, and the design was also good, restaurant and swimming-pool was nothing special the whole SPA didn't work, staff doesn't speak english or very bad, bathroom stink from the canalisation, in the bath was mould/fungis, people smoking in the restaurant during the meal, the elevator was out of order
It is a lovely, modern small hotel in an exquisite setting. The spa treatments are excellent. The surrounding countryside is beautiful and peaceful Spa prices are not transparent but staff and treatments are great. Ventilation fans outside are noisy when running. English not spoken by all staff but then it is their country and I do not speak Bulgarian!
Availability of pool and sauna. Plenty of outdoor places to sit. Restaurant choices good.
Stylish room; very relaxed atmosphere; good restaurant; free parking; nice view over Sandanski Difficult to find by car
good location and very kind staff
Great spa, wonderful view and helpful staff!
reception desk could be be more polite, other staff excellent, breakfast good, roman bath excellent rooms without draws no chairs no bed lamps, indoor pool almost cold, did not accept all credit cards
nice rooms, big beds, wifi, nice swimming-pool and sauna area, only if it were working.... Spa center looked nice & cosy. we chose this hotel because the swimming-pool and saunas, but unfortunately the heating was turned off probably because the lack of customers. Although the hotel saff told us, that this heating problem just happened that day, when we arrived... (we stayed only for 1 night, so we don't know, if it was true or not, but it still looked more like they wanted to cut off the expenses, when there are few customers). Anyway, it was a funny heating problem, because some rooms of the hotel were very warm (those ones, which were more in use) and the less used rooms quite cold. Instead they offered us free jaccuzzi (normally 5 eur per person), but the water was so hot in there, that our 2 years old was screaming.
Value for money, cleanliness and great Spa facilities
Spa part of the hotel was nice with good choice of treatments. Our non-smoking room smelled like a smokers lounge. In general for a spa hotel there was too much smoke - especially in the lobby.