Hilton Garden Inn Philadelphia Center City, Philadelphia Hotels from $171

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Couples
Families
Business
Solo

Overall Rating

Based on 1,443 reviews

Service

8.8 "Great service."
Location

8.8 "Location is great."
Breakfast

8.1 "Breakfast is good."
WiFi

6.7 "Internet is average."
Room

6.3 "Rooms are ok."

Overall Rating

Based on 476 reviews

Service

8.6 "Great service."

9.5 "95% found the staff to be very friendly."

7.6 "76% said the reception staff was great."

7.3 "73% thought the service was very professional."
Location

8.6 "Location is great."

9.6 "96% liked the proximity to sightseeing."

9.9 "99% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."
Breakfast

7.9 "Good breakfast."
Value for money

5.7 "Average value."

6.6 "Breakfast prices were ok, according to 66%."
Room

5.5 "Rooms are ok."

6.2 "Beds were acceptable for 62%."

5.7 "57% said the view was so-so."

Overall Rating

Based on 562 reviews

Service

8.8 "Great service."

9.7 "97% found the staff to be very friendly."

8.2 "82% said the reception staff was great."

7.2 "72% thought the service was very professional."
Location

8.8 "Location is great."

9.4 "94% liked the proximity to sightseeing."

9.7 "97% liked the proximity to shopping."

10.0 "Business sites within easy reach, said 100%."

10.0 "Near to public transport, according to 100%."
Breakfast

8.0 "Breakfast is good."
Wellness Area

6.8 "Sufficient wellness & sports facilities."
Value for money

5.7 "Average value."

6.1 "Breakfast prices were ok, according to 61%."
Room

5.6 "Rooms are ok."

6.1 "Beds were acceptable for 61%."
Amenities

4.9 "Bad amenities."

4.9 "51% thought the building wasn't nice."

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Overall Rating

Based on 288 reviews

Location

8.8 "Location is great."

9.7 "97% liked the proximity to sightseeing."

9.9 "99% liked the proximity to shopping."
Service

8.7 "Great service."

9.6 "96% found the staff to be very friendly."

8.1 "81% said the reception staff was great."
Breakfast

8.3 "Breakfast is good."
WiFi

6.6 "Internet is average."
Value for money

6.2 "Average value."
Room

6.2 "Rooms are ok."

6.3 "Beds were acceptable for 63%."
Vibe

5.3 "Vibe was decent."

6.3 "63% considered the lobby entrance to be so-so."
Amenities

4.8 "Bad amenities."

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Overall Rating

Based on 115 reviews

Location

8.8 "Location is great."

10.0 "Business sites within easy reach, said 100%."
Service

8.8 "Great service."

9.6 "96% found the staff to be very friendly."
Comfort

6.6 "Average comfort."

6.4 "Beds were acceptable for 64%."
Room

6.3 "Rooms are ok."

6.4 "Beds were acceptable for 64%."
Value for money

6.0 "Average value."

Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Friendly service"

"Wonderful sightseeing"

"Great shopping"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

6.0

review from

Breakfast was very good. Dining room good ambiance. Wait staff were excellent. Air conditioning was too noisy. No night light for bathroom.

Reviewed Aug 2016
4.8

review from

Room was dirty and disgusting

Reviewed Aug 2016
7.7

review from

Right in the city close to lots of tourist destinations. Beds are incredibly comfy, and loved the microwave/fridge/keurig combo. Very close to some dodgy parts of town. Parking is outrageously difficult to find on street (and I'm from NYC). Just pay the insane fee for the parking garage, it's worth it. On street is $9 for3 hours anyways. The hotel itself wasn't terrible with clean rooms, a pool/hot tub area and decent exercise facilities. The whole place was a bit dark and I felt compelled to turn on all the lights in the room and it still felt dark. Other than the hotel feeling dark and a bit old it was a pleasant stay.

Reviewed May 2016
10.0

review from

onvenient, good service, clean room

Reviewed Mar 2016
7.1

review from

Very convenient location for visiting our local office. Congested area, difficult parking, lots of traffic. (standard downtown Philadelphia)

Reviewed Mar 2016
9.1

review from

Convenient location, helpful staff. Complicated garage access.

Reviewed Oct 2015
10.0

review from

Location central to everything we came to do. Everything was great! Staff was very friendly and helpful.

Reviewed Sep 2015
8.2

review from

So close and convenient to Jefferson Station train stop. If you are planning on using public transport to get from the airport to the hotel and back, you can't beat the location. It was also close to restaurants and within walking distance to historic Philadelphia attractions. Was traveling with my seven year old and I felt safe in the neighborhood. Staff was very friendly and very helpful! Restaurant in hotel had good options. Everything was clean and in good shape. Pool area and exercise room left a little to be desired but were good enough for my son to enjoy and for me to get a vacation sized workout.

Reviewed Jun 2015
10.0

review from

The maid services was very helpful. The staff downstairs was unfailingly friendly, even with the difficult customer in front of me. I loved my stay. I kept running out of creamer and asking for more. I probably just use too much. They always brought it up for me right away.

Reviewed Mar 2015
2.2

review from

The staff answered questions. They were well trained My husband and I were bit by bed bugs. There were you ha kids running around the entire hotel all night long making noise. We attempted to go in the pool many children unsupervised over crowded. I'm sure many of the teenagers who were staying at the hotel had no business being there

Reviewed Feb 2015
9.0

review from

Parking was 34 a day. that was rediculace after spending that much on my stay.

Reviewed Sep 2014
8.0

review from

Good location, not very crowded. N/A

Reviewed Sep 2014

10.0

review from

onvenient, good service, clean room

Reviewed Mar 2016
9.1

review from

Convenient location, helpful staff. Complicated garage access.

Reviewed Oct 2015
10.0

review from

Location central to everything we came to do. Everything was great! Staff was very friendly and helpful.

Reviewed Sep 2015
8.2

review from

So close and convenient to Jefferson Station train stop. If you are planning on using public transport to get from the airport to the hotel and back, you can't beat the location. It was also close to restaurants and within walking distance to historic Philadelphia attractions. Was traveling with my seven year old and I felt safe in the neighborhood. Staff was very friendly and very helpful! Restaurant in hotel had good options. Everything was clean and in good shape. Pool area and exercise room left a little to be desired but were good enough for my son to enjoy and for me to get a vacation sized workout.

Reviewed Jun 2015
10.0

review from

The maid services was very helpful. The staff downstairs was unfailingly friendly, even with the difficult customer in front of me. I loved my stay. I kept running out of creamer and asking for more. I probably just use too much. They always brought it up for me right away.

Reviewed Mar 2015
9.0

review from

Parking was 34 a day. that was rediculace after spending that much on my stay.

Reviewed Sep 2014
8.0

review from

Good location, not very crowded. N/A

Reviewed Sep 2014

7.7

review from

Right in the city close to lots of tourist destinations. Beds are incredibly comfy, and loved the microwave/fridge/keurig combo. Very close to some dodgy parts of town. Parking is outrageously difficult to find on street (and I'm from NYC). Just pay the insane fee for the parking garage, it's worth it. On street is $9 for3 hours anyways. The hotel itself wasn't terrible with clean rooms, a pool/hot tub area and decent exercise facilities. The whole place was a bit dark and I felt compelled to turn on all the lights in the room and it still felt dark. Other than the hotel feeling dark and a bit old it was a pleasant stay.

Reviewed May 2016
7.1

review from

Very convenient location for visiting our local office. Congested area, difficult parking, lots of traffic. (standard downtown Philadelphia)

Reviewed Mar 2016

6.0

review from

Breakfast was very good. Dining room good ambiance. Wait staff were excellent. Air conditioning was too noisy. No night light for bathroom.

Reviewed Aug 2016
4.8

review from

Room was dirty and disgusting

Reviewed Aug 2016
2.2

review from

The staff answered questions. They were well trained My husband and I were bit by bed bugs. There were you ha kids running around the entire hotel all night long making noise. We attempted to go in the pool many children unsupervised over crowded. I'm sure many of the teenagers who were staying at the hotel had no business being there

Reviewed Feb 2015

Hilton Garden Inn Philadelphia Center City

$171+

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