Pros (+) Breakfast at Sheraton Club is great. Beds are comfortable. Rooms are nicely appointed.
Cons (-) Parking fees are high - get a discount for staying there, but fees are stil $35 per night.
3 stars
Sheraton Philadelphia University City Hotel
3549 Chestnut Street, Philadelphia, PA 19104, United States
Philadelphia, PA
See location+1 215 387 8000Photos of Sheraton Philadelphia University City Hotel
Overview
Located under a 10-minute walk from 37th Street SEPTA Trolley Station, Sheraton Philadelphia University City Hotel offers guests an ideal base when visiting Philadelphia. It offers complimentary Wi-Fi, a gym and an outdoor pool, and is within walking distance of University of Pennsylvania.
Philadelphia University Sheraton has recently undergone refurbishment and features a 24-hour business centre, a ballroom and an express check-in and check-out feature. Staff are available 24 hours a day and can assist with booking tours and tickets. Also available for guests are a car rental desk, laundry facilities and a concierge.
There are 332 rooms at Sheraton Philadelphia University City Hotel, each offering all the necessities to ensure a comfortable stay.
Breakfast, lunch and dinner are served every day at Sang Kee Noodle House Restaurant, specializing in Asian fare. In the evening, guests can enjoy a drink in the lounge bar. Guests can also try one of the various bars and restaurants in the local area.
Philadelphia International Airport is around a 20-minute drive from Sheraton University City Hotel Philadelphia and 40th Street SEPTA Rapid Transit & Trolley Station is within walking distance. Guests can also visit Drexel University and The Woodlands.
Latest deals for Sheraton Philadelphia University City Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Philadelphia University City Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Sofa
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Sheraton Philadelphia University City Hotel
7.8
Good
893 verified ratings
Wonderful
351
Very good
175
Good
142
Okay
60
Fair
67
Mediocre
42
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, particularly its proximity to hospitals and universities. However, many expressed dissatisfaction with the service, citing rude staff and incorrect reservations. Cleanliness was also a concern, with reports of musty smells and dated rooms. While some guests found the beds comfortable, others felt the overall value did not match the high prices.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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7.8 out of 10
520 reviews
8 out of 10
75 reviews
7.4 out of 10
4 reviews
7.8 out of 10
8 reviews
All reviews
Cons (-) Very noisy. Had construction going on before 5am. Elevators were not functioning.
Pros (+) It was nice and comfortable.
Cons (-) They never came to clean our room the whole week we stayed there.
Pros (+) Location: close to test center for step 2 CS
Cons (-) 1. shower clogged - had to wait for plumber to fix it. Interfered with ability to prepare for exam. 2. garbage left outside the door - TWICE - was not taken care of for hours.
Pros (+) I loved that the room was very clean and the bed was so comfortable I didn't want to leave in the morning
Cons (-) I didn't like that the room didn't have a refrigerator or microwave which i usually included in most hotels rooms also the pool wasn't as big as the picture and didn't have steps for me to get in which is a requirement for me because I'm handicap
Cons (-) Loud, room my elevator, oversold. Dirty lobby. Felt unsafe
Cons (-) Kind of tired-out fitness center...the fridge in the fitness center with cold towels had....warm towels. That kind of thing. Whole place is kind of beat up; not what you'd expect from a Sheraton but certainly not awful
Cons (-) waited a while to get checked in and get our room, we finally get upstairs, tired and late for an event, the room was FILTHY! it had yet to be cleaned from the previous guests. it took over 30 minutes for them to sign us with a different room, and it was still not up to standards. we did not spend much time at the hotel, but i would have liked for it to have been a much better experience. i've sta...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers breakfast, lunch, and dinner at Sang Kee Noodle House Restaurant, specializing in Asian fare. In the evening, guests can enjoy a drink in the lounge bar. Additionally, there are various bars and restaurants in the local area.
Are the beds comfortable at Sheraton Philadelphia University City Hotel?
Guests have consistently praised the hotel for its comfortable beds, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
Yes, parking is available at the hotel. However, some guests have mentioned that the parking can be expensive.
What are the hotel's unique offerings?
The hotel is located within walking distance of University of Pennsylvania and offers an outdoor pool, complimentary Wi-Fi, and a gym. Additionally, the hotel has a 24-hour business center, a ballroom, and an express check-in and check-out feature.
When is the best time to visit Sheraton Philadelphia University City Hotel?
The high season is in June, while the low season is in February. Planning your visit accordingly can help you make the most of your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Hotel's Location
The hotel's proximity to University of Pennsylvania and Drexel University makes it a convenient choice for those visiting these campuses.
Consider the Noise Level
Some guests noted that the hotel can be noisy, especially at night, due to the loud air conditioning and elevator sounds. Light sleepers may want to take this into consideration.
Check for Renovated Rooms
The hotel has recently undergone refurbishment, so guests may want to inquire about staying in one of the newly renovated rooms for a more updated experience.
Be Mindful of Additional Charges
Several guests mentioned extra charges for parking and breakfast, so it's advisable to factor these into the overall cost when budgeting for the stay.
Pet-Friendly Accommodation
The hotel is pet-friendly, making it a suitable choice for those traveling with their furry companions. However, guests should be aware that charges may apply.
Explore Nearby Dining Options
While the hotel offers dining options, guests also recommended exploring the various nearby restaurants and bars in the local area for a diverse culinary experience.
Utilize the Hotel's Business Services
The 24-hour business center and meeting facilities make this hotel a practical choice for business travelers. Guests can take advantage of these amenities for work-related needs.
Consider Alternative Transportation
Some guests found the parking to be expensive, so it may be worth exploring alternative transportation options or off-site parking to save on costs.
Engage with the Friendly Staff
Numerous guests praised the helpful and friendly staff, noting their willingness to assist with various requests and provide recommendations for exploring the area.
Location
3549 Chestnut Street, Philadelphia, PA 19104
What's nearby
- Sheraton Philadelphia University City Hotel59 yd
- University of Pennsylvania262 yd
- Philadelphia Museum of Art1 mi
- The Franklin Institute1.2 mi
- Philadelphia Zoo1.2 mi
- Rittenhouse Square1.2 mi
- The Residences at The Ritz-Carlton1.6 mi
- Pennsylvania Academy of the Fine Arts1.6 mi
- Philadelphia City Hall1.7 mi
- Church of St. Luke and The Epiphany1.8 mi
- Loews Philadelphia Hotel1.8 mi
- Pennsylvania Convention Center1.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 808699
Essential information about Sheraton Philadelphia University City Hotel
Low season | August |
|---|---|
High season | April |
Average price (weeknight) | $342 |
Average price (weekend night) | $348 |
When to book a room at Sheraton Philadelphia University City Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in PhiladelphiaGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Philadelphia |
Distance to airport | 5.8 mi |
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