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Amenities
| General | 24 hour front desk, Air-conditioned, Complimentary breakfast, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (outdoor), Wheelchair accessible | ||
| Activities | Fitness center | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets allowed on request. Charges may apply. | Landmarks |
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Guest Ratings
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Read all reviews from Priceline |
Star Ratings
| Extended Stay America | |
| booking.com | |
| priceline.com | |
| Orbitz | |
| ReserveTravel |
| Value for money |
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| Shopping |
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100% |
| Location |
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| Location |
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| Service |
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Only 52% thought the |
| Room Cleanliness |
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60% said |
| Bathroom |
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91% |
| Breakfast |
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60% were |
| Hotel Cleanliness |
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54% thought |
| Reception |
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53% indicated the |
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Good 7.0
Mar 25 2014
Location in relation to where we needed to be in downtown Phoenix. The bed was way to soft and actually had a concave effect to it. Its taken 2 days for my back to recover. Breakfast was very sparce. Only coffee & tea. I realize this was an efficiency type hotel with a kitchenette but we primarily used this for sleeping only.Location in relation to where we needed to be in downtown Phoenix. The bed was way to soft and actually had a concave effect to it. Its taken 2 days for my back to recover. Breakfast was very sparce. Only coffee & tea. I realize this was an efficiency type hotel with a kitchenette but we primarily used this for sleeping only. |
Okay 6.0
Mar 25 2014
Quiet, nice suite-style, central location Overnight front desk staff was consistently in-attentive & downright rude Good central location, full- size fridge, complimentary breakfast was under-whelmingQuiet, nice suite-style, central location Overnight front desk staff was consistently in-attentive & downright rude Good central location, full- size fridge, complimentary breakfast was under-whelming |
Good 8.0
Mar 16 2014
Nice place Couldn't get two beds in our room but everything else about the hotel was nice. Easy to get to freeways and many streets.Nice place Couldn't get two beds in our room but everything else about the hotel was nice. Easy to get to freeways and many streets. |
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Okay 5.0
Jan 19 2014
great location to light rail, staff were friendly room needs updating, smelled of smoke, carpets were disgusting and bathroom wasn't much better. Tub didn't drain well so by end of a shower you are standing in ankle deep water. bathroom need major overhaul. great location to light rail, staff were friendly room needs updating, smelled of smoke, carpets were disgusting and bathroom wasn't much better. Tub didn't drain well so by end of a shower you are standing in ankle deep water. bathroom need major overhaul. |
Poor 1.0
Jan 4 2014
Lobby carpet in room was burned and dirty, needs an upgrade, old furniture and the most uncomfortable mattress ever!!! Bathroom was dirty, smelled of wet dog all over hotel Lobby carpet in room was burned and dirty, needs an upgrade, old furniture and the most uncomfortable mattress ever!!! Bathroom was dirty, smelled of wet dog all over hotel |
Okay 5.0
Dec 30 2013
It's centrally located and is reasonably priced The room wasn't clean, there was mold on the bathmat. The front desk staff is really nice and helpful and in the past I have stayed three times in the non-smoking rooms, this trip I asked for a smoking room and it was really bad.It's centrally located and is reasonably priced The room wasn't clean, there was mold on the bathmat. The front desk staff is really nice and helpful and in the past I have stayed three times in the non-smoking rooms, this trip I asked for a smoking room and it was really bad. |
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Okay 5.0
Dec 20 2013
My biggest issue is when I got here, they were over booked. I had to sit in the lobby for two hrs until 9 pm at night until they got me a room of someone else that was a no show. They blamed my bad experience on Priceline, but there were others waiting that had used other services. It was very awkward. In my three days here I didn't have my room cleaned one time or even the offer of. You must pay to have your sheets washed. My biggest issue is when I got here, they were over booked. I had to sit in the lobby for two hrs until 9 pm at night until they got me a room of someone else that was a no show. They blamed my bad experience on Priceline, but there were others waiting that had used other services. It was very awkward. In my three days here I didn't have my room cleaned one time or even the offer of. You must pay to have your sheets washed. |
Excellent 10.0
Dec 12 2013
excellent staff's service & friendliness. none excellent placeexcellent staff's service & friendliness. none excellent place |
Good 8.0
Dec 10 2013
The Staff was very friendly. Room was clean and exactly as expected. I would recommend this hotel.The Staff was very friendly. Room was clean and exactly as expected. I would recommend this hotel. |
