Cons (-) Workers in room service were not in when I called. The recording said to leave my name and room number, so they will call me back when they returned. I never got a call. I ended up calling them back.
3 stars
Embassy Suites by Hilton Phoenix Downtown North
Photos of Embassy Suites by Hilton Phoenix Downtown North
Overview
Embassy Suites by Hilton in Phoenix’s downtown provides a comfortable stay whether guests are traveling for business or pleasure. The property has a convenient location that is close to areas like the airport and the convention center. The hotel underwent a recent renovation, and it has 242 rooms. Languages spoken at the property include English, Spanish and French.
The rooms at the property have a range of quality amenities included. Guests will find air conditioning, televisions, coffee and services and refrigerators. Hypoallergenic bedding is available on request. The rooms have daily housekeeping, and more.
In the morning, guests can enjoy the cooked to order breakfast that is served between 7 am and 9 am. This hotel has express check-in and check-out, along with a 24-hour front desk. The hotel provides a business center, a gift shop, an on site convenience store, a fitness center, pool, and other recreational amenities.
Travelers who are staying at Embassy Suites by Hilton in Phoenix’s downtown north hotel will be close to the Heard Museum, Phoenix Theatre, St. Joseph’s Hospital and Medical Center, and several golf courses. In addition, it is only a short distance from the I-10 and other freeways, as well as a range of dining options.
Latest deals for Embassy Suites by Hilton Phoenix Downtown North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton Phoenix Downtown North
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Grocery deliveries
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Hiking
- Board games/puzzles
- Golf
- Cycling
- Bingo
- Horse riding
- Pool table
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Complimentary breakfast
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Phoenix Downtown North
8.8
Very good
408 verified ratings
Wonderful
263
Very good
61
Good
31
Okay
17
Fair
16
Mediocre
6
Poor
14
Summary of reviews
Guests say
Guests appreciated the excellent service and friendly staff, with many highlighting the enjoyable breakfast options. However, there were notable complaints about the hotel's location being misleading, parking difficulties, and some issues with room service and amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.8 out of 10
298 reviews
9 out of 10
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9.4 out of 10
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9.7 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Embassy Suites by Hilton Phoenix Downtown North?
The hotel offers a cooked to order breakfast with lots of options, served between 7 am and 9 am.
Are there any specific amenities for guests with allergies at Embassy Suites by Hilton Phoenix Downtown North?
Hypoallergenic bedding is available on request, ensuring a comfortable stay for guests with allergies.
What recreational amenities does the hotel offer?
Embassy Suites by Hilton in Phoenix’s downtown north provides a fitness center, pool, and other recreational amenities for guests to enjoy.
Is parking available at the hotel?
Yes, the hotel provides parking, including an EV charging station and secured parking.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being clean, including the pool, and the staff for their attentive housekeeping.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Cooked-to-Order Breakfast
Guests appreciated the cooked-to-order breakfast, which was highlighted as better than many other included breakfasts.
Be Mindful of Parking Fees
Several guests were surprised by the expensive parking fees, so it's advisable to factor this into your budget when planning your stay.
Consider Room Selection Carefully
Some guests experienced issues with room allocation, such as not receiving the room type booked online. It may be beneficial to confirm your room type upon arrival to avoid any discrepancies.
Enjoy the Evening Reception
Many guests enjoyed the evening reception, so be sure to take advantage of this complimentary service during your stay.
Check for Room Cleanliness
While many guests praised the cleanliness of the hotel, some reported issues with room cleanliness, such as unclean shower glass and footprints on the floor. It may be helpful to check the room upon arrival and request a change if necessary.
Utilize the Indoor Swimming Pool
Guests appreciated the heated indoor swimming pool, making it a great option for relaxation, especially during colder months.
Take Note of Noise Levels
Some guests mentioned noise issues, particularly related to the indoor pool area. If sensitive to noise, it's advisable to consider this when selecting a room location.
Be Aware of Potential Room Maintenance
A few guests encountered maintenance issues with their rooms, such as malfunctioning doors. It may be helpful to report any issues promptly to ensure a comfortable stay.
Consider Alternative Dining Options
Some guests expressed a desire for earlier dining options, as the restaurant opened at 5 pm. If you prefer earlier dining, it may be beneficial to explore nearby dining alternatives.
Location
10 East Thomas Road, Phoenix, AZ 85012-3114
What's nearby
- Heard Museum0.5 mi
- FQ Story Neighborhood Historic District1.6 mi
- Westward Ho1.7 mi
- Arizona Center1.9 mi
- Heritage Square2.1 mi
- Arizona Science Center2.2 mi
- Phoenix Convention Center2.2 mi
- Arizona Women's Hall of Fame2.3 mi
- Chase Field2.4 mi
- Arizona Mining & Mineral Museum2.5 mi
- Union Station2.5 mi
- Arizona State Capitol2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Phoenix Downtown North
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $223 |
Average price (weekend night) | $217 |
When to book a room at Embassy Suites by Hilton Phoenix Downtown North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Embassy Suites by Hilton Phoenix Downtown North
FAQs when booking at Embassy Suites by Hilton Phoenix Downtown North
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Value for money | 8.5 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 5.3 mi |
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