The staff was wonderful! The rest was eh. The building was in poor condition, the room was falling apart - definitely not worth the high amount I was charged.
3 stars
Greentree Inn & Suites Phoenix Sky Harbor
Photos of Greentree Inn & Suites Phoenix Sky Harbor
Overview
Situated within a 10-minute drive from the Phoenix Sky Harbor International Airport, GreenTree Inn & Suites is a suburban hotel that provides relaxed accommodation for guests. The hotel houses 106 guestrooms spread across four floors. Guestrooms are outfitted with air-conditioning, flatscreen TVs, microwaves, fridges, and private bathrooms. Connecting rooms are available on request.
Dining options include a daily complimentary buffet breakfast with hot and cold items, as well as tea/coffee in the common area. Visitors can also dine at any of the nearby restaurants. In addition to its fitness center, the hotel has an outdoor pool, providing a place for guests to relax and cool off.
Suitable for guests and business travelers, GreenTree Inn houses an on-site computer station and flexible meeting space that can be tailored towards conferences and other events. Other hotel amenities include daily housekeeping, a 24-hour front desk, front desk safe and ATM services. Plus, the hotel provides free WiFi in rooms and public areas, free parking for guests as well as a convenient airport shuttle.
Set in South Mountain, GreenTree Inn & Suites is located close to several local landmarks and attractions. Visitors can explore the Sea Life Aquarium situated less than 2.8 miles from the hotel, or swing by the LEGOLAND Discovery Center, which is only 2.6 miles away. The Arizona Mills Mall (3 miles) offers an easy pick for shopping enthusiasts. Other nearby landmarks include the Grady Gammage Memorial Auditorium and Diablo Stadium (accessible with a 20-minute walk).
Latest deals for Greentree Inn & Suites Phoenix Sky Harbor
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Greentree Inn & Suites Phoenix Sky Harbor
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Snack bar
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Dining area
- Dining table
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Pool view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
Reviews of Greentree Inn & Suites Phoenix Sky Harbor
6.9
Okay
2569 verified ratings
Wonderful
911
Very good
393
Good
290
Okay
184
Fair
227
Mediocre
146
Poor
425
Summary of reviews
Guests say
Guests appreciated the hotel's location and value for price, but many expressed dissatisfaction with cleanliness and service. Issues included unclean rooms, inadequate staffing, and uncomfortable beds. Some guests enjoyed the breakfast and found the staff friendly, but overall, the experience was marred by various maintenance and cleanliness issues.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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7.1 out of 10
1210 reviews
6.6 out of 10
808 reviews
5.6 out of 10
35 reviews
7.7 out of 10
10 reviews
All reviews
This property is in need of updating. Front desk manager was great and helpful. Room had a broken cabinet which housed the refrigerator. The room could use a good cleaning.
Pros (+) It was nice that they had a shuttle available to take us within 3 miles. Happy hour with free wine during the week was great. Some of the staff was nice.
Cons (-) The place is lacking in maintenance. The curtain had fallen down in my room and was left there. We had trouble with the temperature of the water in the shower. Pillows were not comfortable. Building was not as clean as it could be. Shuttle van was filthy.
Pros (+) The staff was super friendly! Maybe it was just because it’s Phoenix, but the free water bottles were very nice. The location was a brief walk from some good fast food, and the shuttles were handy.
Cons (-) I’m not sure. It was all pretty good. More water would be nice (that stuff can get expensive!)
Pros (+) Easy airport access location, super friendly staff. We left before breakfast as we had to catch an early flight but were given "to go" bags with granola bar, muffin and piece of fruit. Something that no other hotel has ever done for us. Bottled water and a cookie at check in were nice after a long day.
Cons (-) Undisclosed hotel fee upon checkout was an unpleasant surprise. Only $5.00/day, but I was under the impression that my "full payment" when I booked meant that it was paid in full... Hallways were freezing (outside temp was in mid 70's), wall thermostat in room didn't work
Pros (+) Bed comfortable.
Cons (-) Staff at front desk arguing with other staff while I was checking in.
Pros (+) Staff were exemplary, liked the comfort of the bed, room nice and clean
Cons (-) There was some sort of teenage girls summer camp on the premises which clogged up the breakfast rooms some mornings but they were well behaved. It was a minor inconvenience. Would enjoy staying with you again.
Pros (+) Loved it was right by the airport
Cons (-) nothing
Pros (+) the room was spacious and nicely decorated. the breakfast was very nice and a variety of things to choose from. the hotel looked clean and updated. very nice
Cons (-) the amenities in the bathroom did not include the usual cotton balls, qtips, and NO SHOWER CAP!
Pros (+) Clean, comfortable, near the airport and good shuttle service hours. The 3 staff members that I had contact with were excellent.
Cons (-) The room had a couple plumbing issues. The drain in the shower and the sink were both very slow. The sink faucet was not attached to the countertop.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a daily complimentary buffet breakfast with hot and cold items, as well as tea/coffee in the common area. Guests can also dine at nearby restaurants.
Are there any nearby attractions worth visiting?
The hotel is located close to several local landmarks and attractions, including the Sea Life Aquarium, LEGOLAND Discovery Center, Arizona Mills Mall, Grady Gammage Memorial Auditorium, and Diablo Stadium.
What amenities does the hotel offer for business travelers?
The hotel houses an on-site computer station, flexible meeting space, conference rooms, business center, and ATM services, making it suitable for business travelers.
How is the cleanliness of the hotel rooms and public areas?
Guests have praised the hotel for its very clean rooms. The hotel also provides daily housekeeping and follows safety protocols to ensure guest accommodation is disinfected between stays.
Is the hotel suitable for guests with accessibility needs?
The hotel offers increased accessibility, including wheelchair-accessible units, multi-lingual staff, and facilities such as roll-in showers and lowered sinks to accommodate guests with accessibility needs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Buffet Breakfast
Guests appreciated the daily complimentary buffet breakfast with hot and cold items. Arriving early for breakfast is advisable as some guests reported that the food ran out quickly.
Consider Nearby Dining Options
While the hotel offers dining options, guests also recommended exploring nearby restaurants for a variety of dining experiences.
Utilize the Airport Shuttle Service
The hotel provides a free airport shuttle, which guests found convenient. However, it's advisable to inquire about the shuttle schedule in advance to plan accordingly.
Check Room Amenities
Some guests reported issues with room amenities such as the TV, shower, and internet. It's recommended to check the functionality of these amenities upon check-in and promptly report any issues to the front desk.
Explore Nearby Attractions
The hotel's proximity to local landmarks and attractions such as Sea Life Aquarium, LEGOLAND Discovery Center, and Arizona Mills Mall makes it a convenient choice for leisure travelers.
Inquire About Room Upgrades
Some guests mentioned receiving room upgrades, which enhanced their overall experience. It may be worth inquiring about upgrade options during the booking process or at check-in.
Be Mindful of Neighborhood Safety
While the hotel's location near the airport is convenient, some guests expressed concerns about the neighborhood's safety. It's advisable to remain vigilant, especially when venturing outside the hotel.
Stay Informed About Construction
Several guests noted that the hotel appeared to be undergoing maintenance and repairs. It's recommended to inquire about any ongoing construction or renovations that may impact the guest experience.
Communicate Any Issues Promptly
In the event of any concerns or issues during the stay, guests found that promptly communicating with the front desk staff led to effective resolution and improved their overall experience.
Location
4234 South 48th Street, Phoenix, AZ 85040
What's nearby
- Avnet1.3 mi
- Arizona Mills1.8 mi
- Phoenix Zoo3.5 mi
- Chase Field5.7 mi
- Arizona Science Center5.8 mi
- Heritage Square5.8 mi
- Phoenix Convention Center5.9 mi
- Arizona Center6.1 mi
- Union Station6.3 mi
- Westward Ho6.4 mi
- Arizona Women's Hall of Fame6.9 mi
- Heard Museum7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Greentree Inn & Suites Phoenix Sky Harbor
Low season | August |
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High season | February |
Average price (weeknight) | $110 |
Average price (weekend night) | $115 |
When to book a room at Greentree Inn & Suites Phoenix Sky Harbor
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Greentree Inn & Suites Phoenix Sky Harbor
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Value for money | 7.4 |
|---|---|
Distance to city center | 6.2 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 2.2 mi |