Basics
Services and conveniences
Dining
Bathroom
Kitchen
Media and entertainment
Accessibility and suitability
Bedroom
General
Health and safety
Laundry
Pool and spa
Parking and transportation
Things to do
Outdoor
Workspace
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's food quality?
The hotel offers a restaurant and bar with good food options, though some guests have mentioned that the breakfast buffet could be improved.
How is the cleanliness of the hotel?
The hotel is generally clean and neat, suitable for families and business travelers. However, some guests have reported issues with cleanliness, such as dirty carpets and a lack of deep cleaning in certain areas.
Is the hotel staff friendly and helpful?
The staff is generally kind and respectful, but a few guests have mentioned that some staff members could be friendlier and more attentive to service lapses.
What are the best times to visit the hotel?
The hotel is a good choice for a stay in August during the low season, and March during the high season. However, keep in mind that the hotel may be under renovation during certain periods.
How is the quality of the beds at the hotel?
While the hotel offers comfortable beds, some guests have reported that the beds were not as comfortable as expected and that the rooms were not quiet.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle, making it convenient for guests with early or late flights.
Consider Room Selection Carefully
Some guests reported issues with specific room types, such as the absence of a suite despite booking one. It's advisable to double-check the room type upon arrival to ensure it meets expectations.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including Tovrea Castle, Papago Park, and the Phoenix Zoo, providing guests with opportunities for leisure and exploration.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances, such as doors slamming and loud footsteps from the floor above. Light sleepers may want to consider this feedback when selecting a room or packing earplugs.
Inquire About Renovations
Some guests noted ongoing renovations during their stay, which affected certain areas of the hotel. It may be helpful to inquire about the status of renovations when making a reservation.
Check Breakfast Inclusions
While some guests enjoyed the breakfast buffet, others found it disappointing for the price. It's advisable to clarify breakfast inclusions and quality expectations before booking.
Confirm Parking Arrangements
Limited parking availability was mentioned by some guests, with the option of parking in the back dirt lot. Guests arriving by car may want to confirm parking arrangements in advance.
Utilize the Fitness Center
The hotel offers a fitness center, providing guests with the opportunity to maintain their workout routines during their stay.
Consider Noise from Construction
Some guests reported noise from ongoing construction, particularly in the hallways. Guests sensitive to noise may want to inquire about the status of any construction activities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | February | $114 | $102 |
Cheapest month to stay with an average 34% drop in price. | Most expensive month to stay with an average 153% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.6 | 5.8 mi | Phoenix Sky Harbor Intl | 1.6 mi |