Services and conveniences
Accessibility and suitability
General
Basics
Parking and transportation
Kitchen
Media and entertainment
Things to do
Bathroom
Outdoor
Laundry
Family friendly
Pool and spa
Workspace
Dining
Health and safety
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers a range of standout amenities, including a fitness center, outdoor pool, and a free airport shuttle service.
How is the hotel's cleanliness and customer service?
Guests have consistently praised the hotel for its cleanliness and extremely friendly staff, although some have noted challenges with the service during peak times.
What can guests expect in terms of parking availability?
The hotel provides parking and a free airport shuttle, but some guests have expressed concerns about the cost of parking.
When is the best time to visit the hotel?
The hotel experiences high season in March and low season in June, so visitors may want to plan their stay accordingly.
How are the beds and food quality at the hotel?
Guests have reported comfortable beds and good food quality, although some have mentioned issues with the jacuzzi and food service.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Location
Some guests reported noise disturbances from doors slamming and other guests being loud. Requesting a room away from high-traffic areas might help ensure a quieter stay.
Check for Renovation Updates
While the hotel is undergoing renovations, some guests noted that certain amenities were not available, such as the pool and restaurant. It may be helpful to inquire about the status of renovations before booking.
Verify Room Amenities
A few guests were disappointed to find that their rooms did not have the amenities they expected, such as a microwave and a balcony. It's advisable to confirm specific room features before arrival.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including Tovrea Castle, Papago Park, and the Phoenix Zoo. Guests may want to plan visits to these nearby sites during their stay.
Consider Transportation Options
The hotel offers a free airport shuttle, which guests found convenient. However, it's worth noting that some guests experienced issues with the shuttle service. It may be helpful to have a backup plan for airport transportation.
Inquire About Breakfast Options
While some guests were pleased with the breakfast, others were disappointed by the limited selection and the fact that it was not included in the room rate. It's advisable to clarify breakfast options before booking.
Be Mindful of Surrounding Area
A few guests expressed concerns about the safety of the area surrounding the hotel. Guests may want to take this into consideration, especially if traveling alone or at night.
Check for Cleanliness
Several guests reported issues with room cleanliness, such as unclean bathrooms and leftover trash. It may be beneficial to double-check the room's cleanliness upon arrival and promptly address any concerns with the staff.
Confirm Amenities Availability
Some guests were disappointed to find that certain amenities, such as the pool and gym, were closed during their stay. It's advisable to confirm the availability of desired amenities before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | February | $197 | $150 |
Cheapest month to stay with an average 40% drop in price. | Most expensive month to stay with an average 55% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.5 | 5.6 mi | Phoenix Sky Harbor Intl | 1.3 mi |