|"Staff was very friendly and helpful"||(in 90 reviews)|
|"Room was clean and spacious."||(in 30 reviews)|
|"Beautiful pool and water park"||(in 48 reviews)|
|"The entire experience was horrible!"||(in 9 reviews)|
|"The furniture dirty and old rooms."||(in 22 reviews)|
|"staff was rude room was dirty"||(in 86 reviews)|
|dirty room||in 253 reviews|
|staff was very friendly||in 207 reviews|
|resort fee||in 161 reviews|
|water park||in 121 reviews|
|pool area||in 89 reviews|
|pools and lazy river||in 77 reviews|
|room was clean||in 70 reviews|
|closed early||in 47 reviews|
|front desk||in 36 reviews|
|mini golf||in 33 reviews|
|hilton||in 25 reviews|
|horrible experience||in 20 reviews|
|bed was comfortable||in 18 reviews|
|hot tub||in 17 reviews|
|trash everywhere||in 17 reviews|
|north side||in 13 reviews|
|spring break||in 8 reviews|
|major upgrades||in 4 reviews|
Pool is great with kid friendly options. Location is perfect for activities.
The upkeep has gone downhill, things out of order or in need of repair / upgrade.
Rooms need updating. Pool dirty. 90% kids. They should advertise this resort as a kids and family resort. Not a good value for the money
Everything was amazing.
How early check out was not the best.
Aging but acceptable property
The practice of a mandatory resort fee seems to be a gouging tactic if you don't use the services. Not against this property specifically, just the industry practice. Other than that, a pleasant stay.
Love this hotel!
I loved the cozy rooms, I get cold very easily so I was able to turn the heat on full blast while being in a SUPER comfy bed. Room service was amazing and very quick and the staff were very nice and helpful.
A Complete Dump
Easy check in
They boast "millions of dollars in recent renovations" but the rooms are just awful. I remember this resort from many years ago, and at the time it was very nice. They have basically let the whole place become run down and have milked it for all the money they can get out of it. It is a run down crappy "resort" now, and should be condemned.
Nice family resort with water park
I like the location on 16th Street. Nice bars and restaurants close by. Water park was fun.
Rooms are a bit dated. Water park was smaller than I was hoping. Not a lot of choices for dining on resort during summer.
It's a nice place, bed was so good
Nothing to complain about
Nice rooms for the price, fun waterpark, but the pools were dirty and the pool pavers were blistering hot on our feet.
The pool was great! The pool staff was excellent and always around if you needed anything!
We were unable to check in early, so they said they would text us when our room was ready which should have been by 4 because that's the time of check in. Around 4:30 still no text, so we decided to go check ourselves. When I spoke with the woman at the front desk about checking in she said our room was still not ready. Luckily she moved something around and got us into a room, but what if I hadn't gone to the front desk and just waited for a text who knew how long we would have waited. If check in is at 4 then we should have been in a room by that time. Also the housekeeping never came to clean our room on the second day which I found very odd.
Great for families and young kids
The amount of space for the King bedroom suites was very accommodating. There are two separate rooms, a living room area with a pull out bed is great to use if you have additional folks with you or children, and a separate bedroom in case you want more privacy. The staff were very knowledgeable and responsive. I didn't need much assistance, but for the few questions or needs I had, they were quick to aid me. The resort is kept up well. It has stayed up-to-date since my last stay there 20 years ago. I'm happy to see it has been kept in good condition. I went to the spa and the masseuse was incredibly experienced and did an exceptional job. I would highly recommend the spa.
There are a few small areas that the resort could improve on: -I noticed it was very difficult reaching hotel staff by phone. I tried every single line (ie Guest Request, Room Service, Front Desk..) just to try to reach someone. This happened to me about 5-6 times within my first 36 hours. They could work on beefing up availability of folks to answer phones. -The spa was fantastic, and one of the showers was very dark, and had one ceiling light which was not in the shower. This made the room dark after pulling the shower curtain. It didn't do justice to the overall appearance to the spa. -Also I would recommend the spa supplying a few creature comforts in the locker room, such as disposable combs for people to use after showers.
Beautiful retreat from busy life
This place is beautiful. The grounds and buildings are recently remodeled and they are very clean. The room had a lot of space. Parking was great, and the resort fee was actually worth it for once. They give you a lot for the $24 a night fee, I had no complaints.
Phoenix has a lot to offer from its beautiful landscapes to its rich history. Finding the perfect place to stay can be a big cause of stress but the Pointe Hilton Squaw Peak Resort takes it all away.
The suites are designed with warm, southwest tones and the redesigned Agave Suites and casitas provide a whole new experience for guess to enjoy. Suites feature a separate living room and HD flat screen televisions. All of the suites provide a home away from home to its guests. Some rooms even have patios or balconies to enjoy the views that the region has to offer.
and dinner with beautiful outdoor seating. Hole-In-The-Wall serves barbecue and comfort foods in a restaurant and bar setting. It also has an open air patio with mountain and water views. The Slim Picken’s Café serves refreshing beverages and light menu items poolside. Rico’s Bar and Backyard serves craft cocktails in a fun, laidback environment.
The Pointe Hilton Squaw Peak Resort offers several activities for guests and their families to engage in. The River Ranch Water Park is a fun place to cool off on one of Phoenix’s notoriously hot days. The Coyote Camp offers child friendly, educational activities for kids ages 4 through 12. The Coyote Camp even offers a date night service for parents who want to enjoy a romantic dinner while their little one is well taken care of.
Other amenities include a pool, room service, fitness center, hot tub, banquet room, and full service spa. The Pointe Hilton Squaw Peak Resort offers the ultimate relaxation in a beautiful city.
based on 1,056 reviews
Policies vary by room type and provider.
All reservations at Hilton Phoenix Resort at the Peak – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Guests of the Pointe Hilton Squaw Peak Resort who are looking to keep fit while on holiday can join one of the many fitness classes on offer at the Tocasierra Fitness Center. Classes are offered every day of the week, and you will find more energetic options such as CardiYO and zumba, strength workouts such as Strength & Sculpt, core strengthening and stretching with yoga and pilates classes. If group classes are not your thing, you can book a personal training session, either individually, with a partner, or even with a small group of friends.
If you arrive early to the Pointe Hilton Squaw Peak Resort on the day of your check in and if their room is ready, you will be able to access your room earlier than the regular check in time at no extra charge. You will also be able to ask for a late check out and the resort will be happy to accommodate you if they don’t need the room urgently for an extra charge of $35.
Pets up to 75 lb are welcome to the Pointe Hilton Squaw Peak Resort, and if you are planning to bring your four legged friend with you on holiday you will be charged a pet fee of $75 per pet per stay.
The Pointe Hilton Squaw Peak Resort has over 20 rooms of all sizes that can be rented out for business meetings, events or conferences, with a maximum capacity in the Anasazi Ballroom of 1020 people in a theater setting or 1,000 people in a reception setting. Aside from room rental, the resort also has a variety of meeting packages you can choose from to add services, but alternatively you can get help from the planning team who will be able to organize everything for you from catering to multimedia equipment.
If you are looking to catch public transport to get to the Pointe Hilton Squaw Peak Resort, hop on Bus Line 13 which stops outside Terminal 2 heading towards 75th Avenue. Get off after 6 stops at the Buckeye Rd & 16th St stop and change to Bus Line 16 heading towards Union Hills/PVCC. Get off 32 stops later at the 16th St & Morten Av stop, and the resort will be a 2m walk away. This trip will take about 1h and a one-way bus fare costs $2. If you prefer getting to your accommodation quicker, you can catch a taxi from outside the terminal which will take about 15m and will cost about $40. (Prices checked 18/05/19).
Hilton Phoenix Resort at the Peak is located at 7677 North 16th Street in Camelback East, 7.1 miles from the center of Phoenix. Piestewa Peak is the closest landmark to Hilton Phoenix Resort at the Peak.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Phoenix Resort at the Peak.
No, Hilton Phoenix Resort at the Peak does not offer free Wi-Fi.
Yes, Hilton Phoenix Resort at the Peak offers free parking.
No, Hilton Phoenix Resort at the Peak does not offer free airport shuttle service.
Hilton Phoenix Resort at the Peak is 8.2 miles from Phoenix Sky Harbor Intl. Hilton Phoenix Resort at the Peak is 27.4 miles from Phoenix Phoenix-Mesa Gateway.
Yes, Hilton Phoenix Resort at the Peak has a pool onsite.
Hilton Phoenix Resort at the Peak has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.