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Everything was nice.
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
nice hotel close to a nicemall. perfect for sight seing tourist
Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
Hotel location is excellent as it's walking distance to busy patong beach and shopping area. The food served around patong are excellent. This was my 2nd stayed. The hotel staffs attitude toward westerner and asian seems to be different. Quoted an eg, we were made to wait when some european checked-in althought we were at counter much earlier. I find that offensive and rude.
Friendly staff, well location
Great hotel, service and location as always. Happy to come back again to the hotel! None
Casual feel Too quiet
location .comfortable ,lovely staff, food....every thing nothing
Hotel staff was very helpful, caring and ready to enhance the stay experience.Location is great near by the center of interests and the beach. Swimming pool area and garden is very well maintained. Excellent value for money. Quality of service and food at the thai restaurant of the hotel are excellent. Bedding is slightly of poor quality and matresses would require a refresh.
very good breakfast, fishes in pool, view from 15 floor to sea and mountains no wi-fi free in room
the hotel staff were lovely so friendly yes the mould in shower and having to pay extra for what i already booked.
the Staff were very friendly and the hotel could arrange for whatever we asked for (they don't beleive in impossible) the qualification of the tourist help desk staff
near the center of Patong. Good in room Service Maybe the hotel is good in the past but not sweet for young people. I mentioned in the reservation that I have a friend will have her birthday there. But there is no special preparation for her. I also mentioned we need 2 king size beds. but only one available...I have to give up...& dark in the restroom.
location and facilities
service so poor, not 5 star level, only breakfast good.
Spa services were great and relaxing, i reccomend it to anyone to goes to Amari, maybe a bit over priced but worth trying. Breakfast location was great and enjoyable. I arrived at the hotel for check in around 11pm and there was too much rain, my suprior room was very humid and the aircon was very noisy and loud, the first night wasnt good! But on the 2nd day they offered me a free upgrade to a deluxe room and it felt like another hotel, very nice and clean. Hotel is a bit far from everything and only way of transportation is by hotel cars which are expensive.
Cleanliness, friendly staff,location,nothing was too much effort for any member of staff.stunning holiday. Lots of steps, but it kept us in shape.
swimming pool，long jetty，forrest no
Hotel has jetty which allows us snorkling and fishing without extra tour location, little far to walk to town
location (Private beach) close to the action of patong, the facilities & the staff manner too many stairs
The best thing about this hotel is its location. The room was sea facing, it had great view. Apart from this, this was a luxury hotel. The breakfast restaurant is very well placed and good selection of breakfast. The room could have been bigger, but it had a nice balcony overlooking the sea. Overall, nothing much to complain. I agree with some of our previous guests, that, there are lots of stept. But then, when you build a hotel on a hillock, you bound to have steps. Parking is free and the security guard was very helpful Nothing really! May be the price was little higher and could have been better.
very friendly staff, private beach, excellent spa!!
It was nice staying at this hotel. The only thing is that the rooms are quite far from the reception. Walking up and down the steps to go the rooms.
The Jacuzzi...It was really awesome...New experience to have it in such a place where you can feel as you are hanging while enjoying it. The breakfast... There must be more variety or it should be at least buffet instead of getting it in the room... And there should be consideration about having Muslims, so they must provide Halal food too.
Good staff, nice big rooms, clean and need Some times long waiting for roomservice ( up to 60 min )
I love the hotel room .The jacuzzi was excellent and the hotel room have a nice view. Small variety of breakfast food.The hotel far away from the Patong beach,it is better to hire a car if you want to stay in this hotel
Absolutelly fantastic, treated like a king I had to brush my own teeth!!!!
clean & new & friendly staff 1) breakfast - not many option and too boring to eat the same food for few day. 2) difficult go back to the room during heavy rain. 3) no children facilities & activities
Great location, wonderfull ambiente, absolute pleasure to stay in this resort. Very nice staff, relaxed atmosphere, the ultimate hide away, we will be back for sure.
The service there is very personalise. There a welcome letter when we first entered the room with our name in it. We required for late check out as our flight is at night, they tried to accomdate to our require and allow us to check out at 3pm.
Highly recommend the spa. The Villa was lovely & spacious. A great place to chill. The in-villa barbeque was also excellent. The food was mediocre as they try to do too many cuisines.
Villa Zolitude is easily the best luxury resort we have stayed in so far. It is absolutely beautiful and every single element has been designed keeping a balance of style and comfort. We atayed in a grand villa which was huge and really luxurious...from wrap around windows to private pool to tub in the bedroom to rain shower in the garden it had it all! We were on our honeymoon and I highly recommend it for a romantic getaway. The food is excellent with both thai and western cuisine. We got couple massages at the spa everyday and the massage therapists were very professional and skilled...some of the best massages we have ever had. The staff were superfriendly and efficient and really took care of us. The resort is built on a secluded hill and really serene but there are free shuttles to the beach and shopping area for anyone who wants to go. Its a great place to stay if u want to get away from the hustle bustle of the main tourist areas but also easily accessible by cab for anyone looking to have a nore active vacation. Overall would highly recommend Villa Zolitude and will definitely be making a return visit!!
The Rooms Were Beautiful!!! The Shuttle Bus didn't take you to the tourist hot spots, ie Patong Beach, Kata Beach.
Vary Romane. 25 miets far from the center.
i like everything in this hotel , it was perfect choice for me and my wife, nice villa with beautiful swimming pool and view and excellent for relaxation.. far from everything.
Confort and relax Little hotel czrs to loud specialy at night.
the room is spacious. excellent staff and services. there's many ants.
the villa was amazing the swimming pool,living room bed room view was excelent i really loved my stay there its just that the window glasses was the kind that every body out could see inside
location was the best,room was amazing once upgraded not enough sunbeds and pool in shade alot
The views and closeness to the beach. Too noisy. Fireworks all night and very close to loud nightclub.
My partner and I really enjoyed everything about Patong beach hotel. The buffet breakfast was awesome and the hotel staff there are very helpful and friendly. The only thing I did not like was that they were doing renevations to the part of the hotel which had the gym in it. Therefore when we stayed we had no gym which was a real let down as I need to maintian a high level of fitness for the life I lead away from holidays. I understand that we went in low season and that was the best time for renovations but it would have been alot easier if we were told it wasnt operational before booking.
Good location for shopping and beach. Very friendly dining room and cleaning staff. Very quiet rooms. Breakfasts boring and tasteless, not real fruit juices. Broken or non existant sun loungers around the pool. Poor pool area. No atmosphere in the hotel.
The location and the room style. The internet use policies.
The location is very good!! Also the facilities! I like the swimming pool.
this hotel is value for money..love the cleanliness of the room..will recommend this hotel to others... customer service sucks!!
Room was nice with large veranda and large bathroom! Hotel is placed very convenient area. The staffs did not tell us any important information. Almost staffs didn't say to us friendly greetings in the morning, in the afternoon and in the night during our staying even there were no other customers, if we didn't contact with them. I hope it will be done enough educations about hospitality comparing with any other hotels in Patong beach, which we visited for lunch or dinner.
Calm and pleasant. Power failure.
Staff ,location and ammenties excellent and even though it was central which we did have a concern with noise at night before we left to find there was no noise issue at all. Nothing we would stay there again when we return to Phuket
Very good resort
free internet and staff smelly rooms through mould or dampness. dark rooms.
Pool area The bed was very hard and walls in the room need some paint touch ups- dirty. Rooms were a tad run down.
Friendliness & helpfulness of the staff.
The hotel was fantastic. First of all its location was perfect. It is the closest hotel to shopping center, bars, restaurants..etc with being right on the beach (you dont need to rent a sunbed). Bungalows were very large, clean and comfortable. Inside the hotel, it was so quiet and peaceful despite the noise of the city. Staff can speak English but it is really difficult to understand them. Although the spa was 4 times expensive than the ones in the city center, it was very impressive and it really counts (I've tried both). Breakfast was quite good. I think it is one of the best places to stay in Patong Beach Rooms need a little renovation. Especially towels and taps
The staff, the room, the location.
the selections of food at Sala Bua and the swimming pool that facing the phatong beach.2 cafes available on the left and right side of the pool too. the kids pool too small .
The beach was very nice but I did not like the town and we had incredibly bad weather and so didn't make any tours. I normally prefer a more secluded beach or cultural location but was meeting family. The hotel was excellent. Hotel excellent
Different atmosphere offered by Cabana room style.
Great location, it is hard to find a hotel like this n Patong beach. The bed wasn't very comfortable
the see view no,nothing
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
Beatiful resort, with 3 swimming pools in a large tropical garden, not far from the beach. We got a free upgrade to a very spacious room (Honeymoon type), which was very nice. The bathroom had separate rainshower and bathtub. Drinks and food are also served at the pool-side, and at reasonable prices (certainly compared to some of the Patong beach-side restaurants). The quality of the swimming pool water could be improved (filters not working really well I think), and the hotel does not take any actions against people "reserving" most of the nicer spots near the pool, by putting their towels on the sunbeds from early morning, and not using them for half of the day. The restaurant terrace has no part reserved for non-smokers, meaning that if you want to sit outside for breakfast, you will be in other people's smoke...
Definetely the pool. The room was quite confy. The location was perfect. Beautiful gardens! Despite my comments below, we liked our stay in Phuket at your hotel, Im sure every item raised here Management could easily improve by creating a customer service awareness program for your executives and staff members. Where are the reviews on your website? (1) I found most of the people at reception quite rude and taking the defensive approach rather than being helpful, no sense of customer service. Management, you got a problem there! (2) The open restaurant across reception a disaster, orders were mixed up, requests ignored, training needed there urgently. (3) The give away voucher for two drinks is disappointing that after paying your daily rates, we've got an orange juice (we didnt take) for free. I'd strongly recommend to stop this voucher, it is insulting. (4) Charging for wi-fi makes your resort looks like a cheap two stars hotel, no one charges for WiFi these days. (5) The list with a price for every single item in the room was threatining. Never seen anything like it in my life.
too far from the beach about 15 mins of slow walking
very comfotable and close to shops that we had to walk so far to our room, should have beed offered a lift in cart not to have asked
Everything is very good Breakfast was weak, ıt has no varıety
The service and the food in restaurant for lunch and dinner is the best in town. Duangjitt Resort and Spa is not a four star hotel maybe just three star. The condition of the rooms was poor and old and need a mayor renovation. Some of the receptionist was very unpleasant and some of the guards were very aggressive. Choose another hotel if you bring children.
I liked the fact that the Resort is set in a tropical, rainforest surrounding The only negative was that it can be a long walk to the main entrance from your room
Only the entree and the swimmingpool. There are no more advantages about this hotel. The rooms smell like the sixties and are dirty. The pretending to be 4 star but it is not even a 3 star. You need to walk voor 10 min before you arrive at your room. Do not stay at this terrible hotel. There are enough hotels like Mercure for a cheaper price and you get value for your money
nothing. Cleaniness of the pool.There is so much to improve but it just begin ignore.The service staff may go round to clean the Deck chair table rather than standing around chit chat the whole day.If you wanted to Bulid a big hotel,you have to maintain it orelse just give it up.
Dining room and food were very good. The room needed more comfort. Smoking in dining room was intolerable. No railings for older people to enter the swimming pools. The pool attendant was very helpful.
Great Location, 10mins walking distance to the Famous Patong Beach! The Grand Deluxe Private Pool Room, the view is beyond excellent! Ordered a birthday cake a day before, and told the counter staff to wrote it down the name which I wrote it on a paper, actual day, it turned out to be a cake without any name on it. Quite disapointed. Anything else, was perfect!
The room looks very nice, very modern everything that hasn't direct to link to the room is coming apart, in the hallways things are broken, there is a problem with the pipes so to see the seeling full with black stuff
Loved it here. The staff is great. Breakfast food and food from the restaurant itself are also really good. Already planning to book this place for next year. The spa is such a treat as well.
Good location. Could walk to party street but far enough to don't hear the noise of it. Breakfast buffet is very nice and one of the best during our stay in Thailand. A lot of choice and tasted good. Actually the staff was very nice but as we asked about the cost for a taxi to freedom beach we would prefer that we are informed that we better should go by boat! And you can hear everything through the walls!!
Near Patong beach location Location near drainage. staff not polite/courteous.
Hotel facilities, restaurants, choice of food, pool bar, garden, massage area and staff weregreat. The airconditioning system. As we are not used to live 24/7 at airconditioned areas it was difficult to adjust the temperature during the night.
The staff were fantastic and more than accomodating at all times. The hotel was always clean and the smiles all around were to be admired. Thank you Pop for making our poolside experiances so enjoyable ! :) There was truly nothing that was a problem to any staff member.The room we stayed in was suberb, thank you again and we will be back next year.
Beautiful swimming pool insects in the room (which were sprayed during our stay, but were still around) causing my wife to be bitten
A good team of staff and pleasant resort. My specific thanks go to the chambermaid - a very couteous individual. Nil.
Clean room everything worked. Toilet worked which isn't a given in Asia haha. Bed was great for Asia too. Pretty close to the beach and bangla But a few blocks away so it's quiet. There is a lift too so that other review is wrong. Stayed in another "4 star place" across the street that village thing and wow. Loved thara. The only negative was that when I wanted to stay another day they were booked. Popular place? Yeah
great location. staff speak good english. like the fact that the room was directly in front of the pool. some upgrading to the bath tubs & pool?
room was big and very clean
The breakfast provided was fantastic. The pools where great to relax in and nere. The hotel was so handy to the beach and shopping.
Convenient location to everything
The food that was served in the Tantawan Restaurant; the pools - they have spa facilities built into them in different locations, and a lovely children's pool; and the courteous, helpful staff. There isn't anything bad about Thara Patong Beach Resort, it is all excellent. Only had the toilet block up, but that is common in Asia. We loved our stay.