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General hospitality provided by all the staff.
The location The fact that the swimming pool was not accessible on Sunday and Monday, i.e. more than half of our stay.
Central location, clean comfortable room. Food acceptable. Very unhelpful staff. Unable to have breakfast in room following a 0300 arrival. Reception would also not arrange a taxi despite both these services being advertised in the room brochure. The would not even put my postcards in their outgoing post, instead simply told me to find a post box in the street having no idea what a Slovakian post box even looks like.
central location second visit but there was a conference on and it was very very noisey. there was not a kettle in the room and the food was more suitable for east europeans. there wasnt even toast or a toaster available so bed and breakfast wasnt the best option in my case
Everything excellent,5 stars L.
silence, service, location, pool I would prefer breakfast till 11 a.p.
Great staff and location. Free internet. None come to mind.
amazing deco building with fantastic access to spa IRMA, friendly english speaking staff Dinner on the weekend was just bad. During the week it was excellent.
The hotel was outstanding in every sense. I will be returning to this hotel for a longer stay. A bit difficult to find but some locals gave me easy directions and then it was no problem.
Good for and drink Air conditioning not effective enough
very clean and newly built hotel and rooms. Breakfast was very limited, nothing warm to choose. swimming pool was very small
Absolutely a good hotel in this price range. large comfortable room and good shower. it is close to the centre of town and shopping mall. staff is very friendly. They should not play music in the hallway all night, people want to sleep and not listen to music or ???
The big rooms . Small TV.
Good location in a quiet district. Clean rooms. The quality of "Superior" room inadequate to the price. Four stars are too much. There is for example no space in the room to hang the towels, which is especially inconvenient when you use swimming pools. Poor and old swimming pool in the hotel. Very bad bath in the room. Shower curtain made of glass can be unsafe and it is very uncomfortable. The TV quality like in a 1-star hotel, about eight channels most of them Slovak. CNN is the only English-language channel. No-one knows why there is an Arabic televison. The list of channels is different than available. Poor breakfasts for high price of 7 EUR, compared to food prices in Slovakia. If stay here, never take superior room, because you overpay.
the swimming pool is not more than a big bath..
The staff at the hotel are really helpful and rooms clean. This was my 2nd visit to this hotal and would stay again without hesitation
Friendly staff, large clean room, good restaurant food and drink, great location and welcoming atmosphere.
Very nice hotel located in a quiet area of the city. 5 min walking to city centre. Extreme big room's with aircondition.
Comfortable hotel located in quiet environment. Good rooms and good restaurant. Very good value for money.
The hotel facilities were outstanding when it comes to public areas such as restaurants, cafe, social center, swimming pools, sauna's, etc. For a four star hotel, the least I can expect is a clean, comfortable, spacious room. The room itself was dusty, bedsheets were changed only 3 times over the course of our stay (16 days), the bathrobes were only changed upon our requests, and when we requested paper tissues we were told that they were not available.