Pine Mountain Club Chalets Resort

The on-site amenities were convenient and accessible. The kids had a ball!

The chalets were not clean. The manager tried her hardest to locate another chalet after the first chalet was too dirty to stay in. The chalet she moved us to was beautiful, spacious and on the lake but was not as clean as it should be. Meat juice in the fridge and just really needed a good scrub down. She was short staffed for housekeeping and it was understandable especially during the holiday weekend but made me nervous due to Covid.

Cabin needs to be updated couch is comfy but definitely worn down. The upstairs bath tub is for kids only no shower and the ceiling is low so no room for an adult to stand up. The jets in the master tub doesn’t work The master king bed is very firm.

Pet friendly

The location was excellent. The host Amanda who is the manager was excellent and very accommodating.

Several guests mentioned the beautiful views and recommended choosing a room with a balcony facing the lake for a more enjoyable stay.

The hotel is pet-friendly, but some guests noted that there were additional charges for bringing pets, so it's advisable to inquire about this before booking.

Some guests reported issues with cleanliness, including cobwebs and dead bugs. It's recommended to check recent reviews or inquire about the cleaning protocols before booking.

The hotel's proximity to Callaway Gardens and other attractions makes it an ideal location for outdoor activities and family outings. Consider planning visits to these nearby places during your stay.

A few guests mentioned concerns about housekeeping, so it's advisable to inquire about the housekeeping schedule and any related COVID-19 safety measures before arrival.

While some guests found the chalets well-equipped, others reported issues such as non-functional jets in the master tub and uncomfortable showers. It's recommended to verify the specific amenities in the chosen chalet before booking.

Some guests experienced room switches and discrepancies in promised bedding and towels for additional guests. It's advisable to confirm the accommodation details and any additional guest requirements in advance.

Since February is considered the low season, visiting during this time might offer a quieter and more peaceful experience, especially for those seeking a tranquil getaway.

Guests appreciated the on-site amenities and family-friendly activities. It's recommended to explore these options, such as the game room, mini-golf, and outdoor play area, for added enjoyment during the stay.

If there are specific requirements or preferences, such as private check-in/check-out or accessibility needs, it's advisable to communicate these with the hotel in advance to ensure a smooth and tailored experience.