Pine Mountain Hotels

The price

I was first greeted by a man whom I clearly woke up wear jeans and a wife beater....I should have just left at that point. Then when I entered my room, the room smelled like mold The top of the dresser was rough and I wasn't sure if the varnish or paint had just been exposed to heat or if it was another substance There were stains on the lamp shads and most wouldn't turn on The comforter was old, very old, and when I pulled it off the bed, it had stains underneath The blanket was thin, like a 1970's blanket made of felt The sheets had rips and holes and were they didn't have holes, it was just a matter of time (possible because of the amount of bleach and age) On the vanity just outside the bathroom, then rim on the side and across the back was covered in hair, as if someone with coarse hair had just shaved and it was never cleaned I didn't even attempt to enter the bathroom The person who checked me in quite honestly turned me off that I went to my family that was staying at Calloway Gardens and asked if anyone would let me sleep on the floor and didn't even spend 1 night The next morning when I contacted booking.com to tell them and cancel the rest of my reservation, they sent the request to the hotel. I then received a call from the hotel, which I missed. Booking.com asked me to go formerly check-out, and when I did, I was greeted by a very rude Hispanic lady, who would not give me her name, She yelled at me and told me that I (me the customer) was being disrespectful to the hotel. That I should have contacted them first. I really felt like the guy in the wife beater was really going to be helpful, and really, would any other room be different (maybe minus the hair on the vanity). Booking.com was very helpful. But the hotel staff leave a lot to be desired and the Hispanic lady who continued to scream at me and kicked me out refusing to officially check me out should not be allowed to speak with customers.

The hotel is just your average Motel. Nothing spectacular. No microwave or fride in the room....... no electrical outlets in the bathroom. Just a place to sleep, and take a shower. The pool was OK. Saw a Diamond Star rating award at the front desk ????

I did find 2 bugs in my room the morning of check-out

That the room stay also covered the admission fee for the gardens.

It was awful. Our room was dirty, the staff was rude, the hotel was understaffed even though they knew it was booked up for the weekend, there was construction (two jackhammers) going on right outside of our room.

The rooms were very clean and I loved the tub and shower in the bathroom

The convenience of the location to Callaway Gardens

Breakfast should've been free

Employee making breakfast for us 2 days in a row..very polite

WiFi kept going in and out..did not stay connected

convenient location

The room was not ready until 4:30 pm

Friendly staff. Decent accommodations for the price

Friendly home service of Judy (owner). Very clean unlike most Motels...

nothing