Battistero Residenza d'Epoca

The deluxe suite on the top floor is really luxurious, affording views over the main square and pretty much the entire skyline. The small rooftop balcony is really snug, and was lined with pots with beautiful flowers, which is a really nice touch. The amount of space is ample, at least for a couple. Staff were exceptionally accommodating. However, some guests mentioned the incessant buzzing of the ventilation, which was quite intrusive.

The hotel ensures safety and cleanliness with daily housekeeping, contactless check-in/check-out, physical distancing in dining areas, disinfection of high-touch surfaces, and use of cleaning chemicals that are effective against coronavirus. Guests also mentioned that the building required a pin pad entry, and room keys allow elevator and room access, making it streamlined and safe for families or solo travelers.

The hotel offers a restaurant and bar/lounge, and food can be delivered to guest accommodation. Guests have praised the lovely breakfast and the superb dinner at the hotel's restaurant. However, some guests mentioned that they had to go to the bar and ask for their coffee and cakes for breakfast, which made them feel that they couldn’t ask for ‘seconds’.

The hotel is conveniently located near Piazza del Duomo, Museo Civico di Pistoia, Pistoia Cathedral, and other historical sites, making it an ideal place to explore the area. Some guests also mentioned that the hotel is right in the centre of town, quiet nonetheless, providing a perfect location for visitors.

The hotel provides parking, airport shuttle (surcharge), and long-term parking (surcharge). However, some guests mentioned that the car parking requirements are difficult, the hotel advertises parking, but there is really none. Additionally, there were comments about the air conditioning not being capable of cooling the rooms on warm days.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests were impressed with the luxurious deluxe suite on the top floor, offering expansive views over the main square and the entire skyline. However, some guests noted an issue with the ventilation system, so it might be worth inquiring about this before booking.

Guests appreciated the cozy and clean rooms, as well as the well-maintained bathrooms with nice rain showerheads. However, some found the beds to be too firm, so if you prefer softer mattresses, it's advisable to check with the hotel in advance.

The hotel's central location in the historical center makes it convenient for exploring nearby attractions, restaurants, and shops. Guests particularly enjoyed the lively atmosphere of the Piazza Della Sala from their rooms.

While the hotel advertises parking, some guests found it difficult to secure parking and noted that the air conditioning was not effective on warm days. It's advisable to inquire about parking arrangements and air conditioning capabilities before arrival.

Guests praised the hotel's restaurant for its superb breakfast and dinner options. However, some guests mentioned that the breakfast service was not buffet-style, so it's worth noting this if you have specific preferences.

Several guests found the online check-in process to be convenient and efficient, with clear guidance provided by the staff. This streamlined approach was particularly appreciated by families and solo travelers.

The hotel's location in the old town was highly praised, offering a quiet yet central setting. However, a few guests expressed mixed opinions about the decor, so it's a matter of personal preference.

Many guests commended the staff for their friendliness and helpfulness, creating a welcoming and accommodating atmosphere. Personalized service, such as the manager preparing breakfast, was highlighted as a particularly nice touch.

It's worth noting that the hotel experiences low season in July and high season in October, which could impact the overall atmosphere and availability of attractions in the area.