Guest reviews
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Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 10.0 "100% werehappy with the shuttle service ." 9.5 "95% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 8.6 "Management was excellent , said 86%." -
9.5 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." 10.0 "100% werehappy with the price ." 10.0 "100% thought it was agreat value ." -
9.1 "Perfectly clean."9.2 "92% said
rooms were clean ." 8.8 "88% thoughtit was clean ." 8.6 "86% said thebathroom was clean ." -
8.9 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.2 "Location is great."8.1 "
Great parking , according to 81%." 9.3 "City centre within easy reach , said 93%." 7.7 "77%liked the proximity to sightseeing ." 9.0 "Easily accessible by car , said 90%." 8.3 "83% thoughtparking was inexpensive ." 9.6 "96%liked the proximity to shopping ." -
6.1 "Internet is average."
Overall Rating
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9.6 "Excellent value."
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 10.0 "100% werehappy with the shuttle service ." 9.5 "95% said thereception staff was great ." -
9.1 "Perfectly clean."9.1 "91% said
rooms were clean ." 8.9 "89% thoughtit was clean ." -
8.8 "Breakfast is good."
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8.5 "Location is great."
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6.8 "Average comfort."6.1 "For only 61%, the
noise level was all right ."
Overall Rating
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9.7 "World class service."9.8 "98% found the
staff to be very friendly ." 10.0 "100% werehappy with the shuttle service ." 9.4 "94% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." -
9.4 "Excellent value."
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9.3 "Perfectly clean."9.4 "94% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
8.9 "Breakfast is good."
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8.3 "Location is great."
Overall Rating
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.9 "Generally very clean."
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7.7 "Good location."
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7.2 "Nice rooms."
Overall Rating
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9.6 "Excellent value."
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9.4 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.0 "Excellent breakfast."
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7.4 "Nice rooms."
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6.4 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.1review from
The staff was friendly and the shuttle service was great! I reserved a room with two beds. When I checked in all they had to give me was a handicapped room with a single bed. My sister and I had to sleep in the one bed for the first night until they could get another room to move us to for the second night. We receive no compensation for being put in the wrong room, having to switch rooms, etc.
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5.1review from
Location Not very clean.
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10.0review from
Loved the shuttle to the Pirates game! What a luxury for us. Breakfast was great. Clean, friendly. When we booked it, we thought a double was two beds. Had to sleep in a bed with my little son and the snoring drove him crazy!
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9.7review from
We loved the daily shuttle ride so that we did not have to drive into the city. This saved us money for parking and headaches from the terrible traffic! It is very convenient on the hour and they will pick you up within 45 minutes of your call. The beds are cozy and the breakfast was good.
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2.0review from
I had reserved a king bed room but they degraded the room to quin bed due to malfunction of the heater, WITHOUT any compensation!!! In summary, We paid for the king bed and got the quin size bed.
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10.0review from
Good room Layout, amenities Free breakfast, good food selection Relatively quiet facility
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10.0review from
Clean, continental breakfast, pool, nice bathroom, comfy beds nice people Nothing
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8.0review from
It was a nice room overall and a great value for the price. The sofa bed in the room was broken and uncomfortable
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10.0review from
Cleanliness of the room; quick check in; very comfortable beds
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10.0review from
Breakfast was great, and I really appreciated the hotel shuttle service. It made my weekend so much easier logistically.
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8.8review from
My boyfriend and I were visiting Pittsburgh for our 8 year anniversary. The room was neat and clean and was very comfortable. I liked the foot stools with the couch and the bed was comfortable to sleep on. The staff were very friendly and helpful. I forgot hairspray and they offered me a sample size as a replacement! I LOVED the 24 hour free coffee and tea bar. Not to mention the adorable cups and sleeves that were provided! Love the mustaches. Took advantage of this every day/night. The breakfast was wonderful too. The scrambled eggs were a little flavorless, but the egg omelets they had one day were delicious. Great variety and always stocked and seemed fresh. The pool was nice, but could get crowded. Seemed like they needed more lounge chairs. I also would prefer an indoor pool, but I got some sun, which was nice. My favorite part was location because it was a 10 minute drive to downtown, 20 minutes from the zoo, and 10 minutes from Robinson, where we had dinner one night. A quick note that the fridge and microwave are a nice touch even though we did not use them. We also didn't use the shuttle but always saw it at the doors, so it seemed to run all day. Overall it was a pleasant experience and we will stay again. I did not like how thin the walls were. We could hear the TV of the person in the room next to us. There also was a "bachelorette party" happening across the hall and they were up several times during our first night's stay. They woke us up at 12am, 2 am, 5 am, and so on. I know this isn't the hotel's fault, but the thin walls and doors made it easy to hear everything in the hallway and other rooms next to us. I also didn't like that parking was somewhat limited when we got back in the late evening. Other than that, this was a great hotel and we will return!
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9.7review from
I recommend this hotel if you are looking for a reasonably priced hotel away from downtown Pittsburgh with easy acess to the Casino, Heinz Field and PNC park. The hotel is clean, the decor looks fresh and updated and there's plenty of free parking. Breakfast was included in the price of the room. It was the fix-it-yourself type that I really enjoy when I am only staying 1-2 nights. The breakfast included waffles, ham (similar to canadian bacon), danish, muffins, bagels, toast, cheese omelets, oatmeal, assorted fruits, boiled eggs and yogurts. Beverages included orange, cranberry and apple juices, coffee, hot chocolate and hot tea. The room looked exactly as it was advertised which was great. The staff was very pleasant and eager to provide any assistance. I would definitely stay at this hotel again the next time we are in town for a short visit. N/A
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8.2review from
Very accomodating staff. Clean. Nice decore. Nothing. Very quiet and restful
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10.0review from
Loved the shuttle to the Pirates game! What a luxury for us. Breakfast was great. Clean, friendly. When we booked it, we thought a double was two beds. Had to sleep in a bed with my little son and the snoring drove him crazy!
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9.7review from
We loved the daily shuttle ride so that we did not have to drive into the city. This saved us money for parking and headaches from the terrible traffic! It is very convenient on the hour and they will pick you up within 45 minutes of your call. The beds are cozy and the breakfast was good.
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10.0review from
Good room Layout, amenities Free breakfast, good food selection Relatively quiet facility
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10.0review from
Clean, continental breakfast, pool, nice bathroom, comfy beds nice people Nothing
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8.0review from
It was a nice room overall and a great value for the price. The sofa bed in the room was broken and uncomfortable
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10.0review from
Cleanliness of the room; quick check in; very comfortable beds
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10.0review from
Breakfast was great, and I really appreciated the hotel shuttle service. It made my weekend so much easier logistically.
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8.8review from
My boyfriend and I were visiting Pittsburgh for our 8 year anniversary. The room was neat and clean and was very comfortable. I liked the foot stools with the couch and the bed was comfortable to sleep on. The staff were very friendly and helpful. I forgot hairspray and they offered me a sample size as a replacement! I LOVED the 24 hour free coffee and tea bar. Not to mention the adorable cups and sleeves that were provided! Love the mustaches. Took advantage of this every day/night. The breakfast was wonderful too. The scrambled eggs were a little flavorless, but the egg omelets they had one day were delicious. Great variety and always stocked and seemed fresh. The pool was nice, but could get crowded. Seemed like they needed more lounge chairs. I also would prefer an indoor pool, but I got some sun, which was nice. My favorite part was location because it was a 10 minute drive to downtown, 20 minutes from the zoo, and 10 minutes from Robinson, where we had dinner one night. A quick note that the fridge and microwave are a nice touch even though we did not use them. We also didn't use the shuttle but always saw it at the doors, so it seemed to run all day. Overall it was a pleasant experience and we will stay again. I did not like how thin the walls were. We could hear the TV of the person in the room next to us. There also was a "bachelorette party" happening across the hall and they were up several times during our first night's stay. They woke us up at 12am, 2 am, 5 am, and so on. I know this isn't the hotel's fault, but the thin walls and doors made it easy to hear everything in the hallway and other rooms next to us. I also didn't like that parking was somewhat limited when we got back in the late evening. Other than that, this was a great hotel and we will return!
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9.7review from
I recommend this hotel if you are looking for a reasonably priced hotel away from downtown Pittsburgh with easy acess to the Casino, Heinz Field and PNC park. The hotel is clean, the decor looks fresh and updated and there's plenty of free parking. Breakfast was included in the price of the room. It was the fix-it-yourself type that I really enjoy when I am only staying 1-2 nights. The breakfast included waffles, ham (similar to canadian bacon), danish, muffins, bagels, toast, cheese omelets, oatmeal, assorted fruits, boiled eggs and yogurts. Beverages included orange, cranberry and apple juices, coffee, hot chocolate and hot tea. The room looked exactly as it was advertised which was great. The staff was very pleasant and eager to provide any assistance. I would definitely stay at this hotel again the next time we are in town for a short visit. N/A
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8.2review from
Very accomodating staff. Clean. Nice decore. Nothing. Very quiet and restful
