Pros (+) Food is good, and interior room is nice and clean.
Cons (-) The building is under renovation, and appears old and dusty. Neighbor is loud with party and music, but no one intervenes.
2 stars
Quality Inn & Suites Plano East - Richardson
Photos of Quality Inn & Suites Plano East - Richardson
Overview
Get more for your hard-earned money at the non-smoking Quality Inn and Suites Plano East Richardson hotel in Plano, TX near the Texas Electric Railway, Plano Center Convention Center, Allen Premium Outlets, Collin Creek Mall, Heritage Farmstead Museum and Southfork Ranch. We have a business center and meeting room. We offer free continental breakfast and free WiFi and exercise room. Guest rooms include premium bedding and amenities like coffee makers, desks, refrigerators, hair dryers, irons and boards. Earn rewards with every stay with our Choice Privileges Rewards program. Pets allowed 10.00 USD per pet per night, 2 Pets per room, Max weight 50 lbs. 100 USD refundable deposit required
Latest deals for Quality Inn & Suites Plano East - Richardson
Amenities at Quality Inn & Suites Plano East - Richardson
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Dining
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Seating area
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Bathroom
- Shower
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Quality Inn & Suites Plano East - Richardson
7.7
Good
904 verified ratings
Wonderful
398
Very good
137
Good
101
Okay
40
Fair
78
Mediocre
41
Poor
109
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff, highlighting the good breakfast and pet-friendly policies. However, many reviews pointed out significant noise issues, particularly from nearby rooms and common areas, as well as some cleanliness concerns in the bathrooms.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
43 reviews
6.2 out of 10
10 reviews
All reviews
Pros (+) Friendly staff, clean room
Cons (-) Carpets worn, elevator needs work,
Cons (-) The building is in disrepair. I had wall paper pealing throughout the room, water damage that was not taken care of as mold growing on the ceiling as a result. People who would smoke outside, their smoke would ventilate into the room.
Cons (-) the hallways on the 2nd level were very hot - the road sign was covered by tree limbs - very hard to see even on the other side of the expressway. i was charged for 4 adults when i only had 2 adults and 2 children ages 5 and 3. when asked about this they said that they would not have charged that but would do nothing about it. i did not notice this charge until i was checking into the hotel. maybe...
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Pros (+) The place was nearly empty...which is also a little creepy. The guy at the front desk was friendly and efficient.
Cons (-) It's easy to tell this was formerly a smokers hotel. Due to my back issues, I had to sleep on the floor. When I woke up I felt like I'd spent the night at a nightclub that was full of smokers. My sinuses burned and my sense of smell was out of whack for a couple days after. There were a handful of trash cans in the lobby catching leaks while it was raining. The WiFi was strong but didn't take traf...
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Pros (+) Rooms very clean and even through a renovation process they have done a great job of meeting all of our needs!
Pros (+) staff very good
Cons (-) VERY VERY DIRTY IN FRONT ENTRANCE THE HALLWAY VERY DARK LOOKING. NEED TO BE BRIGHTS NO MICOWAVE
Cons (-) While the beds and the bathroom were clean, the carpets were old and dirty. Some sort of headache-inducing deodorizer had been sprayed in the room. The corridors were dirty and dimly lit. The airconditioner made more noise than a diesel engine. There was no Wi-Fi (I was told that they were changing providers, and that I could try to "steal" a connection to a neighboring hotel's network).
Cons (-) there were ants in the hotel room, on the soap on the t.v the wifi wasn't working 90 percent of the time. very dark and gloomy hotel.
Pros (+) Clean room. room smelled nice.
Cons (-) Hallways were dark and gloomy. Internet access was spotty. in room on bed good. in chair next to it almost nothing. Seen people on computers sitting in hallway.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Quality Inn and Suites Plano East Richardson?
The complimentary breakfast at Quality Inn and Suites Plano East Richardson offers a variety of options, including hot waffles, pancakes, and oatmeal, as well as a selection of beverages and snacks.
Are the beds at Quality Inn and Suites Plano East Richardson comfortable?
Guests have reported that the beds at Quality Inn and Suites Plano East Richardson are comfortable, providing a good night's sleep during their stay.
Is parking available at Quality Inn and Suites Plano East Richardson?
Yes, parking is available and free for guests at Quality Inn and Suites Plano East Richardson, providing convenience and peace of mind during your visit.
When is the best time to visit Quality Inn and Suites Plano East Richardson?
The best time to visit Quality Inn and Suites Plano East Richardson is during the high season in May, when you can enjoy the hotel's updated, quiet, and clean facilities, along with the friendly staff and pet-friendly environment.
What are the unique amenities offered at Quality Inn and Suites Plano East Richardson?
Quality Inn and Suites Plano East Richardson offers unique amenities such as a fitness center, pet-friendly accommodations, and a complimentary breakfast, providing a comfortable and convenient stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Elevator
Several guests reported a strong smell near the elevator, so consider requesting a room away from this area to avoid any unpleasant odors.
Consider Bringing Your Own Toiletries
Some guests mentioned that the complimentary toiletries provided were limited, so it might be a good idea to bring your own to ensure you have enough for your stay.
Check Room Odor Upon Arrival
A few guests reported encountering unpleasant odors in their rooms, so it's advisable to check the room's odor upon arrival and request a change if necessary.
Explore Nearby Dining Options
The hotel's location offers proximity to various restaurants, making it convenient to explore dining options outside the hotel for a diverse culinary experience.
Verify Breakfast Inclusions
As some guests were disappointed with the breakfast options, it's recommended to verify the current offerings to ensure they align with your expectations.
Inquire About Pet-Friendly Rooms
If traveling with pets, it's advisable to inquire about specific pet-friendly rooms and any associated charges to ensure a comfortable stay for both you and your pet.
Consider Bringing Slippers
A couple of guests mentioned the absence of slippers in the rooms, so bringing your own might add to your comfort, especially if you prefer not to walk barefoot.
Check for Updated Amenities
While the hotel is described as clean and updated, it's advisable to check for any recent reviews regarding the condition and availability of amenities to ensure a pleasant stay.
Verify Payment Options
Some guests encountered issues with payment methods, so it's recommended to verify the hotel's payment policies and available options in advance to avoid any inconvenience during check-in.
Confirm Room Cleanliness
Given that a few guests reported cleanliness issues, it's advisable to thoroughly inspect the room upon arrival and promptly notify the staff of any concerns to ensure a comfortable stay.
Location
1616 North Central Expressway, Plano, TX 75074
What's nearby
- Interurban Railway Museum0.5 mi
- ArtCentre of Plano0.6 mi
- Collin Creek Mall0.7 mi
- Heritage Farmstead Museum1.3 mi
- Cockroach Hall of Fame1.6 mi
- The Main Event1.9 mi
- Plano Convention Center2.7 mi
- Oak Point Park and Nature Preserve3.4 mi
- Los Rios Golf Club3.7 mi
- Pecan Hollow Golf Course3.9 mi
- Southfork Ranch6 mi
- St. Andrew United Methodist Church6.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn & Suites Plano East - Richardson
Low season | March |
|---|---|
High season | February |
Average price (weeknight) | $71 |
Average price (weekend night) | $79 |
When to book a room at Quality Inn & Suites Plano East - Richardson
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn & Suites Plano East - Richardson
FAQs when booking at Quality Inn & Suites Plano East - Richardson
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 14.6 mi |
Everything you need to know for your stay in Plano
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