Kitchen
General
Basics
Bathroom
Services and conveniences
Pool and spa
Accessibility and suitability
Outdoor
Parking and transportation
Media and entertainment
Laundry
Dining
Bedroom
Workspace
Things to do
Family friendly
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers rooftop pools, spacious rooms with natural decor, and a great location close to 5th avenue and the beach.
Is the hotel's location convenient for exploring the area?
Yes, the hotel is located just one block from the main road, providing a peaceful environment while being close to restaurants and the beach.
How is the cleanliness of the hotel?
The property is clean and well-maintained, with daily housekeeping and fully equipped rooms.
What can guests expect from the rooftop pool?
The rooftop pool is amazing, offering a lovely reprieve from the tourist center of Playa del Carmen, with great cocktails and a beautiful view.
Is there any noise concern at the hotel?
Some guests have mentioned noise from nearby bars and clubs, but the hotel provides earplugs and acknowledges the issue.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported loud music from nearby clubs, especially for street-facing rooms. Light sleepers may want to request a room away from potential noise disturbances.
Bring Earplugs
Due to potential noise from nearby clubs, bringing earplugs can help ensure a good night's sleep for sensitive sleepers.
Check Room Amenities
Some guests noted that certain rooms lacked basic amenities such as kettles for hot water. It may be helpful to confirm the availability of essential items before arrival.
Explore Nearby Attractions
The hotel's proximity to the beach, restaurants, and bars on 5th Avenue was highlighted as a major advantage by many guests. Take advantage of the convenient location for easy access to various attractions.
Consider Residence vs. Hotel
Guests recommended the hotel over the residence for a short trip due to better value and amenities. Consider the purpose of the visit when choosing between the hotel and residence.
Be Mindful of Noise from Nearby Establishments
Guests reported noise from nearby clubs and bars, impacting their ability to sleep. Consider this factor when planning your stay and choose accommodations accordingly.
Request Additional Room Supplies
Some guests experienced shortages of towels and washcloths. It may be beneficial to request additional supplies to ensure a comfortable stay.
Utilize the Rooftop Pool
Many guests praised the rooftop pool and the service provided by the staff. Take advantage of this amenity and the expertise of the bartender for a relaxing experience.
Check for Essential Room Features
Some guests mentioned issues with room cleanliness and maintenance, such as stained towels and strange smells. It may be helpful to inspect the room upon arrival and address any concerns with the staff promptly.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $92 |
Average price (weekend night) | $86 |
Value for money | 8.4 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.9 mi |