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Pros. Beautiful hotel with great staff of 1 person. Because of Covid-19 I am the only guest as of June 24th. The hotel is closed, officially, but literally unchained their doors for me since I had altrady paid through internet. Class act!
Cons. Their AC/fans are freezing cold. This is a great thing! Without AC, here in the Yucatán, you will feel like a pizza in the oven!
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful lobby with plants, a rooftop pool, and a great location near the main street, ferry, and bus station. The rooms are well-stocked with amenities like shampoo, conditioner, a hairdryer, iron, and ironing board. There is also a rooftop terrace with a peaceful atmosphere, ideal for catching the sunset.
Is parking available at the hotel?
There is no onsite parking, but guests can park right next to the hotel in a parking lot for a daily fee. Additionally, there is a parking lot on top of a nearby market with affordable rates by the hour, day, and week.
How is the food quality at the hotel?
While the hotel doesn't have breakfast onsite, guests can get a discount for a nearby breakfast buffet that offers really good food. There is also a market next door where guests can find inexpensive yet good food. The hotel also has agreements with places nearby for convenient breakfast options.
What can guests expect during their stay in terms of cleanliness?
The hotel is described as very clean, with a welcoming lobby and pool area. The rooms are spacious and well-maintained, and the staff provides excellent room service. The entire hotel has a nice smell, and the staff is attentive to cleanliness and hygiene.
When is the best time to visit the hotel?
The hotel is an ideal place to base yourself for easy access to the ADO bus station, beach, 5th avenue, Cozumel ferry, and the Xcaret group excursion pick-up point. The rooftop terrace with a pool is a wonderfully peaceful spot to catch the sunset around 6.30pm.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Lower Floor
Some guests mentioned that there is no elevator, so if you prefer not to climb stairs, consider requesting a room on a lower floor.
Bring Earplugs
Due to nearby bars and clubs, noise can be an issue, especially on weekends. Consider bringing earplugs if you are sensitive to noise.
Check Rooftop Pool Usage
The rooftop pool is lovely but can be busy and lacks shade when crowded. Consider visiting during quieter times for a more relaxing experience.
Consider Noise Levels
The hotel is centrally located, so noise from nearby venues can be expected. If you are sensitive to noise, consider this before booking.
Request a Room Away from Street
Some guests reported noise from the streets, so consider requesting a room away from the street for a quieter stay.
Bring Your Own Water
While there is a water station in the lobby, guests are not allowed to refill water bottles. Consider bringing your own refillable water bottle for convenience.
Be Mindful of Music Volume
Some guests mentioned that music from the rooftop bar can be loud until the early hours. If you are a light sleeper, be aware of this potential disturbance.
Consider Parking Options
The hotel does not have onsite parking, but there is a parking lot nearby. Guests can park there for a daily fee, so consider this when planning your transportation.
Engage with Friendly Staff
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Daniella and Vicky. Engaging with the staff can enhance your overall experience.
Plan for Breakfast
While the hotel does not offer breakfast, there are nearby options. Consider planning your breakfast arrangements in advance to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | December |
Average price (weeknight) | $80 |
Average price (weekend night) | $67 |
Hotel Los Itzaes by 5th av is located at Avenida 10 Lote 3 Esquina Calle 6 Bis in Centro, 0.3 miles from the center of Playa del Carmen. Calle Quinta Avenida is the closest landmark to Hotel Los Itzaes by 5th av.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Los Itzaes by 5th av.
Yes, Hotel Los Itzaes by 5th av offers free Wi-Fi.
Hotel Los Itzaes by 5th av is 11.9 miles from Cozumel. Hotel Los Itzaes by 5th av is 30.7 miles from Cancun.
Yes, Hotel Los Itzaes by 5th av has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Los Itzaes by 5th av in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Los Itzaes by 5th av and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Los Itzaes by 5th av.
Value for money | 8.9 |
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Distance to city center | 0.3 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.9 mi |