Family Concierge at Paradisus La Esmeralda offers guests chic and luxurious lodgings in one of Mexico’s most popular destinations. Its rooms, location, and amenities make it an ideal choice for family vacations, particularly for families who crave beachside resort hotels.
Located in Playa del Carmen just steps away from the shores of the Caribbean Sea, Family Concierge at Paradisus La Esmeralda is situated in Mexico’s Yucatan Peninsula and just over 10 miles from Cozumel Airport. Guests here will enjoy proximity to such sites as Playa del Carmen Beach, Quinta Alegria Shopping Mall, Kool Beach Club, and Dolphin Discovery Cozumel.
Accommodations are modern and inviting. Guests may choose Family Concierge Junior Suites with king beds or Family Concierge 1-Bedroom Suites with two full beds and a sofa bed, with master suite and swim-up suite options. All suites are equipped with free Wi-Fi, air conditioning, elegant bathrooms, marble floors, and neutral tones for added tranquility.
Multiple dining options are available onsite to delight various types of travelers. For international eats and barbecue, visit Sunset Grill. Bana is the place to go for elegant Asian-style dinners. International breakfast choices are on the menu at Hadar.
In terms of amenities and services, Family Concierge at Paradisus La Esmeralda has plenty to boast. The spa and proffered fitness classes are great places to unwind, and there are multiple pools for taking a dip, including a kids’ pool. There are laundry and business services, and the 24-hour front desk can help guests arrange exciting tours of Playa del Carmen and beyond.
Services and conveniences
Basics
Bathroom
Things to do
Pool and spa
General
Dining
Accessibility and suitability
Laundry
Bedroom
Family friendly
Parking and transportation
Outdoor
Media and entertainment
Workspace
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What type of beds are available in the Family Concierge Junior Suites?
The Family Concierge Junior Suites feature king beds for a comfortable stay.
Is there a kids' pool available at the hotel?
Yes, the hotel offers a kids' pool for the little ones to enjoy.
What dining options are available at the hotel?
Guests can enjoy international eats and barbecue at Sunset Grill, elegant Asian-style dinners at Bana, and international breakfast choices at Hadar.
Are there laundry services available at the hotel?
Yes, the hotel provides laundry facilities and laundry services for the convenience of guests.
What amenities are available for unwinding at the hotel?
Guests can unwind at the spa, enjoy proffered fitness classes, and take a dip in multiple pools, including a kids’ pool.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the garden comes highly recommended.
Take Advantage of the Family-Friendly Amenities
Families traveling with children appreciated the kids' club, playground, and child pool. These amenities can provide a fun and safe environment for the little ones to enjoy.
Explore Nearby Attractions
The hotel's proximity to Mamita's Beach Club, Quinta Avenida, and Playacar Golf Club makes it convenient for guests to explore popular attractions in Playa del Carmen.
Consider the Family Concierge Service
Guests highlighted the personalized service provided by the Family Concierge team, which includes assistance with arranging tours and other special requests. This service can enhance the overall vacation experience.
Dine at Various Onsite Restaurants
Guests enjoyed the diverse dining options available at the hotel, particularly the international breakfast choices at Hadar and the elegant Asian-style dinners at Bana. Exploring the different restaurants can add culinary variety to the stay.
Pack Light and Utilize the Laundry Services
The availability of laundry facilities and laundry services was appreciated by guests. This can be particularly useful for those planning an extended stay or traveling with children.
Relax at the Spa and Pools
Take time to unwind at the hotel's spa, sauna, and multiple pools. Guests found these facilities to be great for relaxation and enjoyment, offering a tranquil retreat within the hotel grounds.
Stay Informed About Room Types
Guests recommended researching the various room options, such as the Family Concierge Junior Suites and 1-Bedroom Suites, to find the best fit for individual preferences and needs.
Plan for Business Needs
For business travelers, the hotel's business center, conference rooms, and 24-hour front desk services can cater to various work-related requirements, providing convenience during the stay.
Check Out the Fitness Classes
Fitness enthusiasts appreciated the offered fitness classes, providing an opportunity to stay active and healthy while on vacation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | March |
Average price (weeknight) | $1,655 |
Average price (weekend night) | $560 |
Value for money | 7.3 |
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Distance to city center | 2.0 mi |
Nearest Airport | Cozumel |
Distance to airport | 12.1 mi |