Within a 20-minute walk from Terminal Foranea de Autobuses Station, Hacienda Del Caribe Hotel provides guests with a convenient base while in Playa del Carmen. Some of the popular features at this 3-star hotel include an indoor pool and a Jacuzzi.
There are a range of amenities on offer to those staying at Hacienda Del Caribe Hotel, including an airport shuttle, a 24-hour reception and a car rental desk. Guests are able to unwind with a book in the library.
The hotel has 34 rustic air conditioned rooms.
Hacienda Del Caribe Hotel has its own on-site restaurant, ideal for guests who wish to eat in. Alternatively, there are a variety of dining options nearby.
Playa del Carmen Airport is around a 5-minute car ride from the hotel and Playa del Carmen Maritime Terminal is within walking distance. Xcaret Eco Theme Park and Xcaret Archaeological Site are also a short drive away.
Basics
Services and conveniences
Accessibility and suitability
Things to do
Bathroom
Dining
General
Pool and spa
Outdoor
Parking and transportation
Media and entertainment
Bedroom
Health and safety
Laundry
Workspace
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hotel Hacienda del Caribe?
Guests have described the beds at Hotel Hacienda del Caribe as very comfy and the pillows as comfortable.
Is parking available at Hotel Hacienda del Caribe?
Parking is not available at the hotel, but there are nearby alternatives for parking at a lower cost.
How is the food quality at Hotel Hacienda del Caribe?
Guests have praised the breakfast at a nearby restaurant and the friendly staff, but some have mentioned that the hotel's breakfast service could be improved.
How clean are the rooms at Hotel Hacienda del Caribe?
Guests have described the hotel as clean and pretty, but some have mentioned poor lighting in the rooms and towels with stains.
What is the best time to visit Hotel Hacienda del Caribe?
The best time to visit is during the low season in September to avoid potential noise from nearby nightclubs and to enjoy a quieter stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Several guests mentioned that rooms facing the street can be noisy due to nearby bars and clubs, so consider requesting a room away from the street to ensure a quieter stay.
Check the Wi-Fi Connection
Some guests experienced issues with the Wi-Fi, so it's advisable to check the Wi-Fi connection upon arrival and seek assistance if needed.
Consider Early Check-In
While the official check-in time is at 4:00 PM, some guests were able to check in earlier, so it might be worth inquiring about early check-in options.
Be Mindful of Hot Water Availability
A few guests reported issues with hot water availability, so it's recommended to confirm the hot water supply in the room upon arrival.
Explore Nearby Parking Options
Guests suggested exploring alternative parking options as the hotel's recommended parking may be more expensive, providing a chance to find more cost-effective solutions.
Request Room Change for Comfort
If experiencing discomfort with the initial room, consider requesting a room change, as some guests were accommodated in different rooms to enhance their stay.
Utilize Luggage Storage
Guests appreciated the hotel's luggage storage service, which allowed them to store their luggage before check-in or after check-out, providing added convenience.
Check for Breakfast Inclusions
Some guests encountered confusion regarding breakfast inclusions, so it's advisable to clarify the details upon arrival to avoid any misunderstandings.
Inquire About Noise Levels
Due to the presence of a nearby nightclub, it's recommended to inquire about potential noise disturbances and request a quieter room if necessary.
Consider Room Upgrade for Amenities
Considering an upgrade to a higher room category may provide access to additional amenities and a more comfortable stay, as reported by some guests.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $50 |
Average price (weekend night) | $42 |
Value for money | 8.4 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.8 mi |