The Fives Downtown Hotel & Residences, Curio Collection by Hilton

The hotel offers a unique dining experience at the on-site restaurant, with options for special diet menus, a bar/lounge, food delivery to guest accommodation, and a coffee shop.

The rooftop pool offers an amazing view and great atmosphere, with a bar and a spa and wellness center for a relaxing experience.

Yes, the hotel offers parking with valet parking and private parking options available for guests, ensuring a convenient and secure parking experience.

The hotel's well-appointed rooms feature modern and spacious designs, with premium bedding, a waterfall shower, and a laptop safe for a comfortable and luxurious stay.

The high season is in March, offering a great opportunity to experience the hotel's fantastic location and amenities, while the low season in April provides a quieter and more relaxed atmosphere for a peaceful stay.

Several guests recommended choosing a room with a city view or a rooftop pool view to enhance the overall experience.

Some guests mentioned noise disturbances, particularly for rooms located below the rooftop pool. If sensitive to noise, it may be advisable to request a room away from potential sources of disturbance.

Prioritize rooms with modern amenities such as waterfall showers, as mentioned by some guests, to enhance comfort and satisfaction during the stay.

Some guests reported long wait times for elevators, particularly when one was out of service. Consider this factor when selecting a room or planning daily activities.

Some guests were surprised by additional charges for services such as parking and breakfast. It's advisable to confirm all inclusions and associated costs before arrival to avoid any unexpected expenses.

While the hotel has its own restaurants, guests recommended exploring the diverse dining options available within walking distance, offering a chance to experience local cuisine and ambiance.

Guests suggested requesting specific room locations, such as higher floors or away from potential sources of noise, to ensure a more pleasant and comfortable stay.

Despite some mixed feedback, many guests praised the rooftop pool area. Consider allocating time to enjoy this facility and the accompanying views during the stay.

Numerous guests highlighted the helpfulness and friendliness of the hotel staff. Don't hesitate to seek assistance or recommendations from the knowledgeable and accommodating team.

As the hotel is centrally located, consider planning transportation for day trips to nearby attractions such as Xcaret Eco Theme Park and Xcaret Archaeological Site, which are within close proximity.