Roof top pool was great, the restaurant downstairs was great and so was breakfast.
4 stars
The Fives Downtown Hotel & Residences, Curio Collection by Hilton
Avenida 10 Calle 2, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 206 5500Photos of The Fives Downtown Hotel & Residences, Curio Collection by Hilton
Overview
The Fives Downtown Hotel & Residences Curio Collection by Hilton is located in Playa del Carmen and is a short walk from Terminal Foranea de Autobuses Station. It is moments from Skydive Playa, restaurants and nightlife options.
Guests are able to work out in the hotel's well-equipped gym, or relax in the outdoor pool. Staff are available 24 hours a day and can assist with booking tours and tickets.
The Fives Downtown Hotel & Residences Curio Collection by Hilton has 131 well-appointed rooms that are filled with a variety of essential amenities to ensure guests have an enjoyable stay. Also included are a refrigerator and a mini bar.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably located for those who want to stay close by when looking for a bite to eat.
The Fives Downtown Hotel & Residences Curio Collection by Hilton is situated in the City's well-known shopping district. Xcaret Eco Theme Park and Xcaret Archaeological Site are close by.
Latest deals for The Fives Downtown Hotel & Residences, Curio Collection by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Fives Downtown Hotel & Residences, Curio Collection by Hilton
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Solarium
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness center
- Rooftop pool
- Massage
- Infinity pool
- Outdoor pool
- Pool with a view
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Bathroom
- Hairdryer
- Toilet
- Bathrobe
Things to do
- Gift shop
- Beach access
- Bicycle rental
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of The Fives Downtown Hotel & Residences, Curio Collection by Hilton
7.9
Good
629 verified ratings
Wonderful
359
Very good
110
Good
60
Okay
23
Fair
21
Mediocre
11
Poor
45
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, especially highlighting the rooftop pool and spacious rooms. However, many reviews pointed out significant issues with the service, including unhelpful staff and unexpected charges, which led to disappointment for several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.8 out of 10
208 reviews
8.5 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a unique dining experience at the on-site restaurant, with options for special diet menus, a bar/lounge, food delivery to guest accommodation, and a coffee shop.
What can I expect from the rooftop pool?
The rooftop pool offers an amazing view and great atmosphere, with a bar and a spa and wellness center for a relaxing experience.
Is parking available at the hotel?
Yes, the hotel offers parking with valet parking and private parking options available for guests, ensuring a convenient and secure parking experience.
What are the hotel's unique room amenities?
The hotel's well-appointed rooms feature modern and spacious designs, with premium bedding, a waterfall shower, and a laptop safe for a comfortable and luxurious stay.
When is the best time to visit the hotel?
The high season is in March, offering a great opportunity to experience the hotel's fantastic location and amenities, while the low season in April provides a quieter and more relaxed atmosphere for a peaceful stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a city view or a rooftop pool view to enhance the overall experience.
Consider Noise Levels
Some guests mentioned noise disturbances, particularly for rooms located below the rooftop pool. If sensitive to noise, it may be advisable to request a room away from potential sources of disturbance.
Check Room Amenities
Prioritize rooms with modern amenities such as waterfall showers, as mentioned by some guests, to enhance comfort and satisfaction during the stay.
Be Mindful of Elevator Wait Times
Some guests reported long wait times for elevators, particularly when one was out of service. Consider this factor when selecting a room or planning daily activities.
Verify Inclusions and Charges
Some guests were surprised by additional charges for services such as parking and breakfast. It's advisable to confirm all inclusions and associated costs before arrival to avoid any unexpected expenses.
Explore Nearby Dining Options
While the hotel has its own restaurants, guests recommended exploring the diverse dining options available within walking distance, offering a chance to experience local cuisine and ambiance.
Consider Room Location
Guests suggested requesting specific room locations, such as higher floors or away from potential sources of noise, to ensure a more pleasant and comfortable stay.
Utilize the Rooftop Pool
Despite some mixed feedback, many guests praised the rooftop pool area. Consider allocating time to enjoy this facility and the accompanying views during the stay.
Engage with Helpful Staff
Numerous guests highlighted the helpfulness and friendliness of the hotel staff. Don't hesitate to seek assistance or recommendations from the knowledgeable and accommodating team.
Plan for Transportation
As the hotel is centrally located, consider planning transportation for day trips to nearby attractions such as Xcaret Eco Theme Park and Xcaret Archaeological Site, which are within close proximity.
Location
Avenida 10 Calle 2, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Albertos SCUBA242 yd
- Terminal Marítima de Playa del Carmen395 yd
- Parque 28 de julio0.3 mi
- Aviario Xaman Ha0.5 mi
- La Fe0.7 mi
- Beyond Diving0.8 mi
- Mexico Blue Dream0.8 mi
- Mamita's Beach Club0.8 mi
- O2 Mexico1 mi
- The Reef Marina1.1 mi
- Playacar Golf Club1.1 mi
- Underwater Technical World1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Fives Downtown Hotel & Residences, Curio Collection by Hilton
Low season | June |
|---|---|
High season | January |
Average price (weeknight) | $129 |
Average price (weekend night) | $133 |
When to book a room at The Fives Downtown Hotel & Residences, Curio Collection by Hilton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Playa del CarmenGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.9 mi |
Everything you need to know for your stay in Playa del Carmen
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