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Hotel Cielo
3 stars

Hotel Cielo

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 1227
From
$41
Cheapest

rate per night

8.1
Great
based on 168 reviews
168 reviews
Room type
Provider
Nightly total
Double room
Standard room
King room

Photos of Hotel Cielo

About Hotel Cielo

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.

The hotel has 16 traditional rooms that are fitted with all the essentials to ensure an enjoyable stay.

Those staying at Hotel Cielo can sit down to a unique dining experience at the on-site restaurant, ideally located for those who want to stay close by when looking to sit down to a meal. Guests looking to relax with a drink can do so in the in-house bar.

The hotel is an ideal base to explore nearby Xcaret Eco Theme Park and 5th Avenue, as well as everything the local area has to offer. Additionally, a range of tourist attractions are in easy reach.

Latest deals for Hotel Cielo

Wed 10/9
Thu 10/10
Double room
bed type unknown
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Superior room
bed type unknown
bed type unknown
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Standard room
bed type unknown
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King room
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Hotel Cielo

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24hr front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle rental

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 meters)

Workspace

  • Desk

Reviews of Hotel Cielo

8.1
Very good168 verified reviews
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's dining experience?

Hotel Cielo offers a unique dining experience at the on-site restaurant, ideally located for those who want to stay close by when looking to sit down to a meal.

Are the beds comfortable at Hotel Cielo?

Guests have mentioned that the beds at Hotel Cielo are comfy, providing a good night's sleep during their stay.

Is parking available at Hotel Cielo?

Hotel Cielo offers parking availability with an airport shuttle service available for guests' convenience.

What is the best time to visit Hotel Cielo?

The low season at Hotel Cielo is in October, while the high season is in April, offering different experiences for visitors based on their preferences.

How is the cleanliness at Hotel Cielo?

Guests have noted that the hotel is clean and well-maintained, providing a comfortable and enjoyable stay.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Quiet Room

Some guests recommended requesting a room away from the street to minimize noise from the nearby bars and clubs on 5th Avenue.

Enjoy the Rooftop Terrace

Take advantage of the hotel's rooftop terrace, which offers a calm oasis in the midst of the bustling area, providing a nice view of the sea and a relaxing spot to unwind.

Consider Noise Levels

Be prepared for potential noise from the 5th Avenue clubs until the early hours of the morning, especially for rooms facing the busy street.

Take Advantage of the Location

The hotel's central location makes it perfect for exploring Playa del Carmen, with the beach, bars, and restaurants all within walking distance.

Check Room Amenities

Some guests mentioned that certain basic amenities, such as in-room phones, blackout curtains, and functioning TVs, were not provided in their rooms, so it's advisable to confirm these details before booking.

Engage with the Friendly Staff

The hotel staff received numerous compliments for their friendliness and helpfulness, providing recommendations and going above and beyond to assist guests with various needs.

Be Mindful of Street Noise

Due to its central location, street noise and music from nearby venues are common, so guests should be aware of this when booking and consider whether it aligns with their preferences.

Explore Nearby Attractions

The hotel's proximity to popular attractions such as the beach, 5th Avenue, and various clubs and parks makes it convenient for guests to explore the area on foot.

Consider Room Selection

Guests recommended choosing rooms with a view, such as those with balconies facing the fountain, to enhance the overall experience.

Plan for Noise from Surrounding Bars

While the hotel's location offers a vibrant atmosphere, it's important to note that the surrounding bars may contribute to noise levels, especially for those sensitive to sound.

Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Calle Quinta Avenida134 yd
  • Playa principal de Playa del Carmen199 yd
  • Yucatek Divers220 yd
  • Parque 28 de julio417 yd
  • Muelle Navega0.6 mi
  • Aviario Xaman Ha0.6 mi
  • Mamita's Beach Club0.7 mi
  • Playacar Golf Club1.2 mi
  • Parque Xplor4 mi
  • Xcaret Park4.2 mi
  • Terminal marítima Punta Venado5.1 mi
  • El Camaleón Mayakoba Golf Club5.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Cielo

Low season

June

High season

January

Average price (weeknight)

$92

Average price (weekend night)

$76
Cheapest month to stay with an average 33% drop in price.
Most expensive month to stay with an average 95% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hotel Cielo

  • If you’re after a cheap room at Hotel Cielo, then you should consider staying during the low season. The cheapest deals can generally be found in June and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Cielo, plan to stay on a Sunday or Thursday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Hotel Cielo was booked for on KAYAK in the last 2 weeks was $101, while the most expensive was $101.
  • How long should you stay at Hotel Cielo? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.3 miles from the center of Playa del Carmen. Calle Quinta Avenida is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 11.8 miles from Cozumel. Hotel Cielo is 31.2 miles from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

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