Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.
Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.
The hotel has 16 traditional rooms that are fitted with all the essentials to ensure an enjoyable stay.
Those staying at Hotel Cielo can sit down to a unique dining experience at the on-site restaurant, ideally located for those who want to stay close by when looking to sit down to a meal. Guests looking to relax with a drink can do so in the in-house bar.
The hotel is an ideal base to explore nearby Xcaret Eco Theme Park and 5th Avenue, as well as everything the local area has to offer. Additionally, a range of tourist attractions are in easy reach.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
Hotel Cielo offers a unique dining experience at the on-site restaurant, ideally located for those who want to stay close by when looking to sit down to a meal.
Are the beds comfortable at Hotel Cielo?
Guests have mentioned that the beds at Hotel Cielo are comfy, providing a good night's sleep during their stay.
Is parking available at Hotel Cielo?
Hotel Cielo offers parking availability with an airport shuttle service available for guests' convenience.
What is the best time to visit Hotel Cielo?
The low season at Hotel Cielo is in October, while the high season is in April, offering different experiences for visitors based on their preferences.
How is the cleanliness at Hotel Cielo?
Guests have noted that the hotel is clean and well-maintained, providing a comfortable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Quiet Room
Some guests recommended requesting a room away from the street to minimize noise from the nearby bars and clubs on 5th Avenue.
Enjoy the Rooftop Terrace
Take advantage of the hotel's rooftop terrace, which offers a calm oasis in the midst of the bustling area, providing a nice view of the sea and a relaxing spot to unwind.
Consider Noise Levels
Be prepared for potential noise from the 5th Avenue clubs until the early hours of the morning, especially for rooms facing the busy street.
Take Advantage of the Location
The hotel's central location makes it perfect for exploring Playa del Carmen, with the beach, bars, and restaurants all within walking distance.
Check Room Amenities
Some guests mentioned that certain basic amenities, such as in-room phones, blackout curtains, and functioning TVs, were not provided in their rooms, so it's advisable to confirm these details before booking.
Engage with the Friendly Staff
The hotel staff received numerous compliments for their friendliness and helpfulness, providing recommendations and going above and beyond to assist guests with various needs.
Be Mindful of Street Noise
Due to its central location, street noise and music from nearby venues are common, so guests should be aware of this when booking and consider whether it aligns with their preferences.
Explore Nearby Attractions
The hotel's proximity to popular attractions such as the beach, 5th Avenue, and various clubs and parks makes it convenient for guests to explore the area on foot.
Consider Room Selection
Guests recommended choosing rooms with a view, such as those with balconies facing the fountain, to enhance the overall experience.
Plan for Noise from Surrounding Bars
While the hotel's location offers a vibrant atmosphere, it's important to note that the surrounding bars may contribute to noise levels, especially for those sensitive to sound.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | January |
Average price (weeknight) | $92 |
Average price (weekend night) | $76 |
Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.3 miles from the center of Playa del Carmen. Calle Quinta Avenida is the closest landmark to Hotel Cielo.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Cielo.
Yes, Hotel Cielo offers free Wi-Fi.
Hotel Cielo is 11.8 miles from Cozumel. Hotel Cielo is 31.2 miles from Cancun.
KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.
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