Hotel Cielo
3 stars

Hotel Cielo

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 1227
From
$41
Cheapest

rate per night

8.1
Very good
based on 173 reviews
173 reviews
Room type
Provider
Nightly total
Double room
Superior room
Standard room

Photos of Hotel Cielo

Overview

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.

The hotel has 16 traditional rooms that are fitted with all the essentials to ensure an enjoyable stay.

Those staying at Hotel Cielo can sit down to a unique dining experience at the on-site restaurant, ideally located for those who want to stay close by when looking to sit down to a meal. Guests looking to relax with a drink can do so in the in-house bar.

The hotel is an ideal base to explore nearby Xcaret Eco Theme Park and 5th Avenue, as well as everything the local area has to offer. Additionally, a range of tourist attractions are in easy reach.

8.1
Very good rating
Based on 173 verified guest reviews

Latest deals for Hotel Cielo

Thu 7/17
Fri 7/18
Double room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
1 king bed
Standard room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Cielo

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24hr front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle rental

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 meters)

Workspace

  • Desk

Reviews of Hotel Cielo

8.1
Very good
173 verified ratings
Wonderful
94
Very good
35
Good
21
Okay
8
Fair
3
Mediocre
4
Poor
8

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and friendly staff, highlighting the convenience of being near 5th Avenue and various amenities. However, many reviews pointed out significant noise issues from nearby clubs and other guests, which affected their sleep quality. Some guests also mentioned concerns about room conditions and cleanliness, but overall, the positive aspects of service and location stood out.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Noise Level1 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA183 yd
  • Parque 28 de julio417 yd
  • Terminal Marítima de Playa del Carmen431 yd
  • Aviario Xaman Ha0.6 mi
  • La Fe0.7 mi
  • Beyond Diving0.7 mi
  • Mexico Blue Dream0.7 mi
  • Mamita's Beach Club0.7 mi
  • O2 Mexico0.9 mi
  • The Reef Marina1.1 mi
  • Playacar Golf Club1.2 mi
  • Underwater Technical World1.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Cielo

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
February
$109
$67
Cheapest month to stay with an average 40% drop in price.
Most expensive month to stay with an average 74% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Cielo

  • If you’re after a cheap room at Hotel Cielo, then you should consider staying during the low season. The cheapest deals can generally be found in June and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Cielo, plan to stay on a Wednesday or Friday. The most expensive day is usually Sunday.
  • The cheapest price a room at Hotel Cielo was booked for on KAYAK in the last 2 weeks was $72, while the most expensive was $72.
  • How long should you stay at Hotel Cielo? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.3 miles from the center of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 11.8 miles from Cozumel. Hotel Cielo is 31.1 miles from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
0.3 mi
Cozumel
11.8 mi

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