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Portea Hotel
3 stars

Portea Hotel

Av. 10, Between Calle 56 & 58, Lote No.3, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 803 7528
7.5
Good
based on 78 reviews
78 reviews
Provider
Provider for Portea Hotel
Provider for Portea Hotel
Provider for Portea Hotel

Photos of Portea Hotel

Latest deals for Portea Hotel

Thu 3/20
Fri 3/21

Amenities at Portea Hotel

  • Free Wi-Fi
  • Parking
  • Laundry service
  • 24hr front desk
  • Safe
  • Increased accessibility
  • Elevator
  • Pool

Accessibility and suitability

  • Elevator
  • Increased accessibility

Parking and transportation

  • Parking

Laundry

  • Laundry service

Health and safety

  • Safe

Services and conveniences

  • 24hr front desk

Basics

  • Free Wi-Fi

Pool

  • Pool

Reviews of Portea Hotel

7.5
Good
78 verified ratings
Wonderful
22
Very good
13
Good
17
Okay
10
Fair
9
Mediocre
3
Poor
4

Summary of reviews

Guests say
Guests had a mixed experience at the hotel. Many reviews highlighted significant issues with service, particularly noting unhelpfulness from staff and problems with communication. Cleanliness was also a concern, with reports of dirty bathrooms and rooms not matching expectations. However, the hotel's location was frequently praised, being close to major attractions and providing a peaceful retreat from the noise.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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All reviews

7.1
Good
Anonymous, Jan 2018
Pros (+) Spacious penthouse suite though different from photos and end of 5th Avenue which makes it easy to access on foot.
Cons (-) Only 1 staff member spoke English so when he wasnt there the others would not assist. The pictures were a bit different from the site. The jacuzzi broken but 2 other pools were great. The showers were lousy installed low and no water pressure and couldnt open bathroom doors more than halfway. We learned we far overpaid compared to others staying there. Overall very spacious and clean, free coffee ...
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Location

Av. 10, Between Calle 56 & 58, Lote No.3, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Mamita's Beach Club0.7 mi
  • Muelle Navega0.9 mi
  • Parque 28 de julio1.2 mi
  • Playa principal de Playa del Carmen1.3 mi
  • Calle Quinta Avenida1.3 mi
  • Yucatek Divers1.4 mi
  • Aviario Xaman Ha1.9 mi
  • Playacar Golf Club2.5 mi
  • El Camaleón Mayakoba Golf Club4 mi
  • Parque Xplor5.3 mi
  • Xcaret Park5.5 mi
  • Parque Natural Tres Ríos5.6 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Portea Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Portea Hotel

  • Where is Portea Hotel located?

    Portea Hotel is located at Av. 10, Between Calle 56 & 58, Lote No.3, 1.4 miles from the center of Playa del Carmen. Mamita's Beach Club is the closest landmark to Portea Hotel.

  • When is check-in time and check-out time at Portea Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Portea Hotel.

  • Does Portea Hotel offer free Wi-Fi?

    Yes, Portea Hotel offers free Wi-Fi.

  • How far is Portea Hotel from the airport?

    Portea Hotel is 12.1 miles from Cozumel. Portea Hotel is 29.9 miles from Cancun.

  • Does Portea Hotel have a pool?

    Yes, Portea Hotel has a pool onsite.

  • How does KAYAK find such great Portea Hotel hotel deals?

    KAYAK scours the web for all room deals available at Portea Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Portea Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Portea Hotel.

See more FAQs

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41% cheaperHotel 52 Playa del Carmen7.7 Good (2,232 reviews)0.09 miSnorkeling, Outdoor pool, Free Wi-Fi$44+
3-star hotel
34% cheaperBalkon Boutique Hotel8.3 Excellent (536 reviews)0.07 miOutdoor pool, Free Wi-Fi, Wi-Fi available in all areas$49+
3-star hotel
27% cheaperTerrasse Hotel Playa del Carmen8 Excellent (430 reviews)0.01 miOutdoor pool, Free Wi-Fi, Wi-Fi available in all areas$54+
3-star hotel
34% cheaperBalkon Boutique Hotel8.3 Excellent (536 reviews)0.07 miOutdoor pool, Free Wi-Fi, Wi-Fi available in all areas$49+
3-star hotel
1% cheaperWe Express Hotel Playa del Carmen8.2 Excellent (116 reviews)0.07 miWi-Fi, Cable or satellite TV$73+
3-star hotel
27% cheaperTerrasse Hotel Playa del Carmen8 Excellent (430 reviews)0.01 miOutdoor pool, Free Wi-Fi, Wi-Fi available in all areas$54+
3-star hotel
41% cheaperHotel 52 Playa del Carmen7.7 Good (2,232 reviews)0.09 miSnorkeling, Outdoor pool, Free Wi-Fi$44+

Good to know

Value for money

6.0

Distance to city center

1.4 mi

Nearest Airport

Cozumel

Distance to airport

12.1 mi