With a stay at Riu Playacar All Inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.
Make yourself at home in one of the 386 air-conditioned rooms featuring fireplaces. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and minibars.
Rec, Spa, Premium Amenities
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a health club and a sauna. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at one of the resort's 4 restaurants. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 4 bars/lounges.
Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
My wife and I vacationed at Riu Playacar in Nov. 2013. We loved the Old Mexico feel of the resort. It was a terrifc experience...beautiful resort...helpful and friendly staff...super clean rooms...wonderful double pool and an awesome beach...and excellent food. We are planning to return next year with a group of friends. For shuttle transfers to the hotel we used 'Entertainment Plus.' Their shuttles in Cancun are called 'US Transfer.' We got a Private Shuttle for $109 roundtrip for up to 10 people going to the same resort. I highly recommend this since we got to the resort in under an hour. Regular shuttles can take several hours as they stop at several resorts. US Transfer uses new vans and we had a great driver.
This was my 4th visit to this resort. We had a great trip overall, but had a few issues. First, we noticed that the sand was not being cleaned with the machine like in past visits. There were cigarette butts and other pieces of trash that you didn't find at other resorts down the beach. I noticed that I saw them cleaning the sand in the evening at other resorts, but not ours. There were also A LOT of kids there this time which I have to account to 'kids stay free' that was being advertised. This made it rough on our adult party of 8, as we were constantly around crying, wild, screaming children- not an ideal way to relax! The food selection was great as usual and I noticed that there were foam mattress pads on the bed, which really helped with improve the comfort level. The staff is always great, with the exception of some of the front desk associates who don't smile and are fairly rude- especially to Americans (or this is the impression I got). Our group was an older, non-partying crowd and I just felt that we weren't treated with the respect and courtesy that we should have been after the amount of money we spent to vacation together. Unfortunately just a few employees can impact the whole experience of a vacation. We aren't sure if we will return at this point. After the crying children and unkempt beach, we may try an adults only all-inclusive. I do love the atmosphere and feel of the resort, so it is worth a shot if you haven't been there before. Maybe try it when 'kids stay free' isn't being offered!
We stayed at the Riu Playacar for an informal family reunion last January. Unfortunately the weather was much cooler than normal, so we spent much of the time shopping for fleece jackets and sitting in the lobby bar visiting. As a result, my review of the hotel may be a little skewed. Nevertheless, after staying several times at the Riu Jalisco in Nuevo Vallarta this property was a little disappointing. Far fewer restaurant and bar options,the activity schedule was less than inspiring, and the staff wasn't overly friendly either. It wasn't a horrible stay, but with the selection of all-inclusive's an area, you could probably find better. I will say that the price was right, and the pool area an Asian restaurant were both outstanding. All in all I give it a B.
The staff was very friendly and helpful. Every room had their own balcony which was fantastic. We went with another couple and it was nice because we had rooms next to each other and there was an additional door that we could shut that blocked off the noise in the hall from other visitors. The beach and location were fantastic. It was just a 20 minute walk on the beach to the docks where you could see all the cruise ships and do some shopping. Also in the middle of the day when it was the clearest you could see Cozumel. There was a great little shopping center acrossed the street as well in case there was something we needed. Over all this was a great resort for the price. I would definietly return. I've stayed at other Riu resorts and have not yet been disappointed. One last great thing is that you have access to other Riu resorts in the area.
The resort is small, but we really liked it. By a third day, we knew entire entertainment team and a lot of other guests. Our children and us enjoyed activities near the pool (games, ping-pong, darts, etc). Beds are very firm so make sure to ask for a matress pad. Beach is absolutely wonderful. A lot of pool beds available next to the pool and the beach - no need to wake up early and reserve one. Food is pretty good, especially buffet. This was our second time in this resort and we are likely to visit again!
Food was always great and plenty of choices every meal! The beach was wonderful with plenty of chairs.The beach and pool were just a short walk from all the rooms. The beds were extremely hard but I slept every night so it wasnt so bad. The rooms have a couple of choices of alcoholic beverages on tap and in stock in the refrigerator also bottled water and sodas which I thought was amazing to have in your room for such a great priced hotel!!
I went to this hotel for a girls weekend. Hotel was clean, but the rooms were a little dated and musty. Pool was warm and we spent most of the day hanging in the pool by the swim up bar. The lounge chairs at the pool were a little hard to come by unless you got out early. Games at by the pool were entertaining. Drinks at the bar by the lunch buffet were strong and they had a nice selection of vodkas. The beach was large and beautiful - plenty of lounge chairs at the beach.
This was my first visit to an all-inclusive resort. It was very, very good. I rented a car for my visit. I expected to park in some distant lot, but I was able to park right in front. The car was expensive, but it was a great way to get to Tulum, Chichen Itza, etc. The excursions are expensive, and quite obviously you're on a schedule. Playa del Carmen is easy walking distance from the hotel, but there's not a lot of reasons to leave the resort. The food was excellent. There were really only two negatives. 1 - the tap water is not drinkable. Bottled water is provided. 2 - The hotel is a little older. It is very well maintained, but shows some signs of age here and there.
The Riu playacar is a great resort.The food quality and selection was very good.The staff go above and beyond to please the guests.I am looking forward to going back.
We stayed one week and enjoyed it very much. Very good service, front desk staff was very friendly and extended themselves. The grounds were immaculate. Room smelled a bit stuffy, bed was hard, but overall a very nice facility. Smaller than the other Rius (Tequila and Yucatan) but still great. Food was good, I'm not a connisseur but the variety was good and I never went hungry. Very close to downtown Playa which was fun. I saw kids running around and would have been very comfortable if I had children there.
The Riu Playacar is not the most elegant hotel in the area but it is very clean, very friendly and I would describe it as quaint. We received a warm greeting and that feeling continued all through our stay. In the evening guests dressed up just a bit for dinner but you didn't feel like you needed to dress to impress by any means. The buffets were beautifully presented, although the food was a bit on the bland side to meet the palate of travelers from around the world. Plenty of extras you could add to spice up most any dish. Activities were going at the pool and the beach during the days and in the evening a show presented by the activity staff. The ocean temperature was divine for swimming. We just relaxed on the breezy beach, went to town once and to Excaret for a day. You could find a meal or snack most anytime and drinks were plentiful. The beach was beautifully kept with rows of new palm trees and plenty of lounge chairs. For the price we paid I felt the hotel met our standards. If you want a more elegant feel you may want to stay elsewhere. This hotel felt like Mexico, friendly and charming but grounds keepers and hotel attendants cleaning all the time. There were a few children there who were being entertained by staff but I didn't think this resort had activities and space enough were I to take my children there. For an adult who wants a clean, friendly, beautiful and budget friendly place I would recommend the Riu Playacar.
Loved everything! The hotel was so clean and everyone was so very nice and happy!!! Food was great, loved the buffets the best. Enough room around the pool for everyone. The entertainment staff was was terrific in keeping things going all the time. We had friends walk down from another mega hotel and they even said they liked our better! Would highly reccommend to families.
I just spent 6 days at the Riu Playacar and there should be some things you should think about before you go. First, I believe in giving credit where it is due - the beach location was nice and there was a dive shop next door so I could go diving without much hassel. The rest was not so pretty. Here is what I ran into - The Beds SUCK, the pillows suck, there was a smell of sewage everytime I turned on the faucet. There were ants crawling in my sink one night; not a few, but hundreds. The drinks were small and weak, the food was average at best and they serve the exact same thing for lunch everyday. One day there was no COLD water - try taking a scalding hot shower! AND, toilets would not flush so staff with buckets manually filled the tanks! The linens and towels smell moldy. I woke every morning with bug bites. Scheduled entertainment was weak. The 'All Inclusive' should say 'All Inclusive - for 1 hour,' - all non motorized sports (boogie boards, kayaks, paddle boats etc.) could be checked out for one hour and then you had to pay. We had speakers blaring at the pool for long hours with the MC blabbing away about a bunch of nothing. If you were lucky enough to get a room in a building near the pool you could hear that well into the night. We toured the two other sister properties (Riu Tequila and Riu Yucatan) and they were the same except Tequila didn't have a beach! All in all, would not recommend. There are many other places a little more expensive that are worth every penny. Don't go here.
The hotel was not up to my expectations. The rooms were small, the beds were hard as a rock, the shower did not drain properly, the alcohol provided in the room was low grade, the beds were 2 doubles pushed together. The pools needed cleaning, the water needed cooling down and the swim up bar had young children sitting at it, leaving no room for adults.
The food got us a little sick, what should have been hot was cold, vis versa. The lobby bar could have had louder music at night people could not hear it, they shushed us alot. Room service after restaurants close needs to be added. It took forever to get water for Minnie bar, and it was warm along with the beer.