Guest reviews
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Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.8 "98% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 9.6 "96% said thetour guides were very nice ." 8.8 "Housekeeping was great , according to 88%." -
9.5 "Terrific location."9.1 "
Great parking , according to 91%." 9.6 "96%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100% thoughtparking was inexpensive ." 9.7 "City centre within easy reach , said 97%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 9.0 "Easily accessible by car , said 90%." -
9.2 "Excellent value."8.0 "80% were
happy with the price of the breakfast ." -
6.9 "Breakfast is mediocre."
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5.2 "Rooms are ok."5.0 "50% thought the
minibar was ok ." 6.2 "Cleanliness of the bathroom was average , said 62%." 6.7 "Only 67% thought thefurniture was functional ." -
5.2 "Internet is average."
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4.0 "Not very comfortable."1.8 "82% said
rooms were small ." 4.9 "51% didn't like theuncomfortable beds ." 2.4 "76%criticized the small bathroom ." 4.5 "Air conditioning was criticized by 55%."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 9.7 "97% said thetour guides were very nice ." -
9.5 "Terrific location."9.3 "
Great parking , according to 93%." 9.7 "97%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100% thoughtparking was inexpensive ." 9.5 "City centre within easy reach , said 95%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.3 "Excellent value."
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6.7 "Breakfast is mediocre."
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5.0 "Internet is average."4.3 "57% said the
wifi quality was bad ." -
4.9 "Rooms are not good."1.8 "82% said
rooms were small ." 4.5 "55% didn't like theuncomfortable beds ." 4.2 "58%complained about the bathroom ." 4.8 "52% hadproblems with the shower ." 2.5 "75% thought they werepoorly maintained ." 2.7 "73%criticized the small bathroom ." 4.8 "52% weredisappointed with the minibar ." 1.4 "86% thought thetv was sub-standard ." -
3.8 "Not very comfortable."1.8 "82% said
rooms were small ." 4.5 "55% didn't like theuncomfortable beds ." 2.7 "73%criticized the small bathroom ."
Overall Rating
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." 9.8 "98% said thereception staff was great ." 9.9 "99% thought theservice was very professional ." 9.5 "95% said thetour guides were very nice ." -
9.6 "Terrific location."9.0 "
Great parking , according to 90%." 9.7 "97%liked the proximity to sightseeing ." 9.7 "City centre within easy reach , said 97%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.2 "Amenities are good."7.3 "73% thought the
building was wonderful ." 9.5 "95% found thegrounds to be nice ." -
7.1 "Good breakfast."
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5.0 "Internet is average."
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4.5 "Rooms are not good."1.6 "84% said
rooms were small ." 3.7 "63%complained about the bathroom ." 4.8 "52% didn't like theuncomfortable beds ." 2.0 "80% thought they werepoorly maintained ." -
3.8 "Not very comfortable."1.6 "84% said
rooms were small ." 4.8 "52% didn't like theuncomfortable beds ."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.5 "Terrific location."
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9.4 "Perfectly clean."
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6.7 "Breakfast is mediocre."
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4.9 "Rooms are not good."
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3.9 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
Ask for Allesandro as a tour guide
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6.0review from
Excellent location, convenient to historical site. Very small room.
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8.0review from
Extremely nice, helpful, and friendly staff. Staff positive attitude to hotel guests is really exceptional there. Very clean and very nice atmosphere. I strongly recommend Diana hotel for visiting not only Pompei and Vezuvius, but also Napoli. When you will visit Pompei you will be able to compare clean, attractive, and friendly Pompei and Diana hotel with situation in Napoli. Napoli is very interesting for visit but I strongly recommend not to stay there but in Diana hotel im Pompei. Napoly is just 25-30 minutes from Napoli cetral station by train.
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8.0review from
The staff were very pleasant, friendly and helpful. They had no hesitation in preparing a full days schedule for a tour of the Amalfi Coast.
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8.0review from
We booked only one night and stayed for 3 nights :-) very nice hotel staff, perfect location in Pompei town centre, very clean, safe parking, internet ...
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6.7review from
The helpfulness of the staff, the beautiful courtyard gardens, secure car parking, in all a really good experience. I very rarely rate anything as excellent but this hotel is really close to being so. There was less sound insulation from adjacent rooms than I would have like, although the occupants were not particularly noisey.
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8.0review from
I thought the Reception Staff were very friendly & helpful, they did all they could to make our stay enjoyable.
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7.2review from
The very kind and warm personell, the beautiful garden. We felt at home immediately. Just like we were part of the family. sometimes noisy in the night ( cleaning the streets, traffic ) but we did not find this very bad, especially because the things I mentioned above
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8.0review from
After a long trip down to Pompeii, we were welcomed into the oasis of the Hotel Diana, by great staff and wonderful ambiance. Highly recommend.
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6.8review from
Friendly service; garden Room a little noisy
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8.0review from
Great proximity to Pompei train station and a 10 minute walk to main entrance of ruins.
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9.4review from
Ask for Allesandro as a tour guide
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8.0review from
Extremely nice, helpful, and friendly staff. Staff positive attitude to hotel guests is really exceptional there. Very clean and very nice atmosphere. I strongly recommend Diana hotel for visiting not only Pompei and Vezuvius, but also Napoli. When you will visit Pompei you will be able to compare clean, attractive, and friendly Pompei and Diana hotel with situation in Napoli. Napoli is very interesting for visit but I strongly recommend not to stay there but in Diana hotel im Pompei. Napoly is just 25-30 minutes from Napoli cetral station by train.
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8.0review from
The staff were very pleasant, friendly and helpful. They had no hesitation in preparing a full days schedule for a tour of the Amalfi Coast.
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8.0review from
We booked only one night and stayed for 3 nights :-) very nice hotel staff, perfect location in Pompei town centre, very clean, safe parking, internet ...
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8.0review from
I thought the Reception Staff were very friendly & helpful, they did all they could to make our stay enjoyable.
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8.0review from
After a long trip down to Pompeii, we were welcomed into the oasis of the Hotel Diana, by great staff and wonderful ambiance. Highly recommend.
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8.0review from
Great proximity to Pompei train station and a 10 minute walk to main entrance of ruins.
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6.7review from
The helpfulness of the staff, the beautiful courtyard gardens, secure car parking, in all a really good experience. I very rarely rate anything as excellent but this hotel is really close to being so. There was less sound insulation from adjacent rooms than I would have like, although the occupants were not particularly noisey.
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7.2review from
The very kind and warm personell, the beautiful garden. We felt at home immediately. Just like we were part of the family. sometimes noisy in the night ( cleaning the streets, traffic ) but we did not find this very bad, especially because the things I mentioned above
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6.8review from
Friendly service; garden Room a little noisy
