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Staff helpfull and tried to assist with our complaint Hotel is very tired and not like pictures. In middle of industrial area near motorway. Room very old fashioned. We canceled second night as not good compared to others for same money
Staff were very helfull. They had a good knowledge of local area.
I like the friendliness and helpfullness of the hotel staff. The wi-fi connection was poor, not just in my room, but throughout the building.
Hotel is easy to reach from the motorway, it's located very conveniently for the ones visiting Euro Disney or La Valley Village Outlet. Service was great, got my key without any delays and the staff helped with everything. Indoor swimming pool is a great asset after a day shopping or sightseeing Complex structure of elevators and halls which makes it sometimes difficult to find the place you need
Very friendly and helpful staff, thoroughly enjoyable breakfasts. Located near Disneyland and Asterix Parc, and Val de Europe. No tea and coffee facilities in the rooms.
the site is good and calm. the surrounding is high class district.not a lot of shops around but man can get his stuff. the hotel is not provided with room service. in general it is a good place to stay not to be spoiled. we r accustomed to breakfast bufet to be richer.
this is my 2nd stay in paxton this year.i will prefer this hotel to anyone who visit france. none.
the room no internet,no phone cant call out,no spa, building works during our stay
Clean Other time share resorts which I have stayed at had the kitchen implements (plates, cups, utensils) already supplied in the rooms. There were an added extra with an extra cost.
The swimming pool was not built, the rooms were not finished, the hotel was covered in dust and workmens tools
They didn't charge us for the extra bed.
Reasonable price and good location near to Disney resort. Insulation of room is not quite well.
Having a small kitchenette and fridge. Also it was very convenient for the motorway and disneyland, but very quiet.
Thais Massage The hotel has a very limited shuttle bus service to the metro station ( 2 km away ).We were left stranded at 8.30 pm with our 7 year old daughter .We were told the shuttle driver had gone home. Hotel was not concerned in solving our problem. Hotel in the middle of nowhere .
The staff, Paying for Internet
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Good romm. Good brekfeast.
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
A pair of bathroom slipper
Proximity to the airport and shutle bus No minibar in the room
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
proximity to airport.courteseous staff.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Very clean, friendly staff, all staff spoke very good english.
Room, shuttle service was excellent, staff elevators frequently out of service
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
Excellent value for a family visiting EuroDisney. Good evening meals that were very well priced. Free parking. Large clean rooms. Helpful staff. Swimming pool was very cold. Wi-Fi is not free to guests
Very close to disneyland (about 15 min) by car. Nice room. Free coffee/tea in the room. The price (225e-3 nights- 4 persons) was really good. 13 euro for a breakfast are too much. A cheaper price it will be nice.No access to Paris with public transportation.
Swimming Pool It wasnt close to disney land.
Was very good for price, accommodating 2 adults and 2 children, close enough for easy access to Disneyland. Would recommend.
the pool and the room very clean
It is near Disneyland The personnel should speak english
Perfect choice if you visit Disneyland by car. Free private parking. Coffee/tee making facilities and fridge in the room are definitely a plus, together with the sliding table - ideal for making your own breakfast/lunch in the room (Carrefour in easily reachable by car in 5 min). Big hotel chains like Novotel are always reliable, no bad surprises as sometimes in smaller hotels. Rooms are very clean.
We were super close to Disney which was the main reason for our stay. Once again, the Novotel was a great hotel for our family. We will continue to stay whenever we get the chance.
Most staff were friendly Location of this hotel is terrible. If you have no car then i wouldnt bother staying here. You have t catch a bus to the hotel which stops running at 9.30pm. You then have no choice but to get a taxi which will rip you off.
Very good location for visit Disnayland! Nice corner for kids. Reach breakfast.
Clean rooms....I guess. - everything was half hearted. breakfast was messy; it just didn't feel like breakfast at a hotel and not "french" enough (and extra!), mini bar empty, bar closes early, not a very nice area, food acceptable, day staff pleasant, the rest not so much. I was also blessed with the amazing view of the ventilation system of the building next door. was too expensive as well.
Strictly functional hotel in the centre of a "new town". Everything is basic and generally OK; nothing is wrong, but nothing is noteworthy. Access to RER express train is very close (only 200m if you have a pre-purchased ticket). To exit from the RER, use the exit marked "Bassin".
I had to go 3 times to hotel for receiving the correct receipt. This is so bad. If you want to stay at this hotel you should not take any receipt.
The location was perfect 10 mins to Disney and 10min to centre of Paris by car. Underground parking made it easier to get in at night with two smalll children.
I liked that it was midway between the sites of Paris and Disneyland Paris. It was right next door to a three-level mall with many shops and restaurant choices. There was plenty of parking in their parking garage...but it was a little tricky to get in and out of.
Room was big and with a panoramic view. It will be probably need renovation soon, but it was still ok. Internet wi-fi connection was free which is very good value. Environment around the hotel is quite bad and dirty with the exception of the near shopping mall. RER station is walking distance and Paris Chatelet is 30 minutes away by train. There is no much alternative choice if you have to be around there Air conditioning was neither adjustable or could be turned off. Internal restaurant was not bad, but with very limited menu (only 5 starters and 5 main courses) which made quite boring eating there more than once or so.
The room is spacious and the staff are nice. It is close to RER station and supermarket is nearby. May be because of the financial tsunami, there is only ONE front desk staff, who is also being housekeeping and waiter!!! That staff brought me extra blanket and the next minute he cleaned up the tables in the lounge! Unbelievable! Also, try not to stay in this hotel during weekend. It's so noisy outside. Groups of young people drank and talked loud until dawn!!!
yes, a short business stay no
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
Internet doesn' t work
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
Reasonably close to airport
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
I loved its quite environment and the on time shuttle bus to tha airport.
Nothing Dirty...dirty ditry. Not even worth a 1 star
Location near Orly and excellent restaurant. Receptionist very kind.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Proximity to Disneyland Paris & to RER station. Parking was available although at an extra charge. Breakfast was included & very good.
Very handy for Disneyland Paris and the shopping centre nearby. We stayed the night before we went into the park as it's 10 minutes drive away. If you didn't want to stay in the expensive Disney Hotels this would be a great alternative. It's located in a new town built to service Disneyland and is therefore quite souless. don't expect a bistro 'round the corner like most French towns - there are a few fast food joints nearby - we went to Disney Village - which has it's own share of fast food!
Excellent location close to train station- 30 minutes into Paris and 5 minutes from Euro Disney. Large, clean, comfortable rooms and a very good hotel restaurant (good quality and inexpensive).
Nice, comfortable, friendly hotel Dosn't think there is a whole lot to keep kids occupied
The location. It is beside the RER station which is 2 stops from Disneyland The location was very quite in the evenings but that didnt really matter after long days in disneyland
The hotel's location was fab, very close (in a good way) to the train station, 2 stops and you're in Disneyland. None.
Good hotel when you visit Disneyland, it's only 10 minutes drive from the hotel. Comfortable rooms, reasonably okay breakfast buffet. Privat parking for only 7 euro p/d. English speaking employees. Good value for money. -
Clean comfortable room Pleasant helpful staff Sadly slightly spoiled by no Restaurant facilities on weekend
Good and clean hotel. Staff always willing to help No
ease of access to road and rail links, secure parking facility, rooms clean stayed here 4 times in the past year.
fast & economic
It was a cheap and cheerful hotel, suited to a family like ours who just needed a place to sleep at night. The facilities in the room were basic, but served their purpose.
Close to disney by train also able to go to Paris Breakfast was manic
Close to Disney and not to expensive
It was good to stay befor visitin dysneyland with group of chlidren, room was very clean
value for money, easy access to Disney ans Paris poor breakfast choise
Close to disneyland
The location of the hotel is perfect as it's so close to Euro Disney where we were visiting the station is close by so access to Paris and Airport is excellent aswell, it was also very very secure, the gates to hotel ate locked at night and this was a big plus fir us as a family due to having a small child with us. The room is very basic and the bed was bolted to the floor!
relaxing stay, very cheap for what you get some noise late at night from other guests. Breakfast could be better and bigger room. We had to wait for cups and glasses all the time and we had to qeue.
it was convienent for disney land not having a kettle to make tea or coffee
Great location for Disneyland Paris by train or car and Paris itself by the train from the station across the road. Great shopping centre over the road to get your croissants for breakfast. We didnt eat in the hotel so can not comment on the food. Room 107 was dark as only one small window and few lights, it had a broken double bed. However once we had spent one night in there (we asked for another room) we were transferred to room 408 which was bright as on the other side of the hotel and the bed was fine.
Already spotted by others, but the restaurant proofed to offer a good quality for a decent price. A 3 course set menu for EUR 18. Close to the A104/A4 for easy access to Disneyland.
Close location to railway station Please provide more than 1 teabag and 1 milk in the room, more was available from reception, but English people like a good supply of tea
Clean bed and bathroom, tea and coffee facilities Furniture a bit tatty, room smelt stale and we had to keep window open
Excellent location, good value for money, air condition was great, staff was able to speak very good english Bed was too hard, rooms were very small, only french TV
Clean, spacious, comfortable rooms, multi-lingual staff were friendly. Covenient location within easy access of rail system.
The restaurant food was very good, excellent choice and of good quality.Staff were helpful. Buffet breakfast very good. The restaurant closed down on the Friday night of our stay, with no reason for the closure.We had already looked at the menu in the morning and planned to eat there.
Rooms were very comfortable, staff spoke good english and were friendly, great breakfast (7euros), close to disney and railway station (2 euros per person to disney) Close to shopping centre (2 mins walk) Lack of english TV channels.
Nice and helpfull stuff, clean rooms, good and quiet location - close to shopping centers, close to rer train (25 minutes to Paris center), free and safe car parking, nice buffet breackfast
The train station was close. Easy access to Paris, but the Metro tickets were kind of expensive. The staff was polite and helpful. The breakfast was minimal: cold cuts, cereal, croissants. The rooms were extremely small. The hotel was 3 exits from Euro Disney.
the rooms are very clean and housekeeping was very good about refilling all items. Also the security that they had at night time for the parking. It was a fifteen minute walk to the train station. The entrance of the hotel is facing nothing, so you had to walk around the whole parking and hotel to get in. It was very hard especially with children.
I liked that it was easy to get to and close to Euro Disney. Our room was very clean and the staff spoke english and were very nice. We felt welcome. We reserved a triple room in which we recieved a twin room with a mattress that pulled out. The room was extremely small for 3 people.
wireless internet smells a little bit like had smoked in the room, however we chose a non-smking room????
As a triple room, it was too small.
Ideal stop over hotel for Disneyland Paris. Evening meal was good value decent food. My sisters non smoking room smelt strongly of smoke.
A good restaurant - helpful english-speaking staff. Close to Disneyland (that's why we were there!) Breakfast wasn't included and was a little pricey for what it was.
easy access to eurodisney and paris via train
Excellent room - it was large with plenty of room for the 3 of us. The staff were polite and helpful and the hotel was good value for money.
Nice area close to Disney and Paris. Restaurant staff were very unhelpfull and no one was available to serve customers waiting at the bar area.
Easy to find. easy to park. we felt that the hotel and parking were very secure.We came back late at night with no problems Too many staff in the restaurant for breakfast doing nothing. The restaurant is modern and we felt like we were in a canteen not quite finished
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
rooms had terrible petrol/plastic smell. Impossible to sleep.
difficult to get to the city
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
I was not there very long - but the breakfast was excellent
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
the restaurant was ok the reception staff was uncommercial people.
breakfast buffet quite poor
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
The position and the staff Maybe a little expensive for the given facilities
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
mveryy good no
Hotel is closed the airport. The bed, too small.