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The staff were excellent. unfortunately two of our group were charged different prices for their single rooms they were both booked over the phone prices were 75euro and 110euro we asked about it when we paid our bill but got no satisfaction that was the only complaint we had.
Charging extra for the car park seems a bit harsh.The heating in the rooms and corridors was extremely hot and woke me up at 5am.Could not get back to sleep.The bar in the hotel is very very grubby and overall I suppose I cant give out too much as we were only charger €69 for the room on a Sat nite.Plus car park dont forget.But very over rated and perhaps a 4 star claim is a bit cheeky.
a nice 4 stars hotel even if nothing special. Average good nothing special
Pool was ok. Noise from the street can be heard clearly inside room even with window closed. Staff are a bit gruff. Had bottled water brought to room, it came up warm, no ice. Corridors stink of smoke, they could sure ventilate a bit better. Cigarette burns in net curtains. Far too expensive for the quality of room, even though they call it a 'deluxe' room.
Rooms are large and comfortable. Breakfast very nice. Italian in the hotel and hotel in general dealt very well for coeliacs with gluten free bread and pasts in the italian and gluten free bread at breakfast. Only one of the restaurants were open for dinner which was a little restrictive versus what was advertised
Sleep in a bed after 2 nights camping at the Electric Picnic!
The room was spacious and well equipped. The bed extremely comfortable.
Helpful staff good facilities.
The great location, friendly staff, and nice rooms. Some things were a bit odd. There was no shower curtain; so the bathroom floor became a lake every night. The staff were unable to tell me how much a local call cost, or how much a call to the US would cost. Requiring shower caps for the pool is silly.
The barman downstairs was very friendly and chatty. It was a sunday evening and after a long drive up on a dark wet night was hoping wec would get something to eat at the hotel, even a sandwich but they had no food, finished serving really early that day. this was at 8pm.
we were only booked in for one night but the rooms were good and the gardens pretty. We were unanble to make use of the gym.We were with my daughter, husband and toddler from Arazona and they were attending a wedding in Durrow, so we met them in Dublin from South Africa to look after our grandson, and show our daughter around Dublin. Her grandmother was born and schooled in Dublin and we are all fortunate to travel on Irish passports as a result. Good excuse to see the family. The Hotel was really ideal for our needs and the location was perfect.
Staff very friendly Noisy outside at night
very nice pool and well equipped fitness center,welcoming staff, large parking area, good restaurant,close to motor way for easy access to continue one's trip.. Great value for the money nothing comes to mind
The pool not being available to my kids on Saturday evening
Staff were very pleasant, decor was good. The hot water at all times was only just luke warm, the walls seem to have no sound insulation so very noisy and the restaurant stops serving at 9pm on Friday evening, so when we arrived at just after, unable to eat.
We went down as a family for New Year's celebrations, they asked for kids to be removed from the bar area at 10pm. No entertainment on, which would have been nice for New Year's
Room was comfortable,Food excellent, Staff friendly Cleanliness of Hotel was excellent. The fact that the room backed on to the motorway and could not open the window because of traffic noise
near to highway, good restaurant and spa ok too expensive for a hotel at the highway
Staff were all friendly and helpful. Food was lovely and a good choice of a few restaurants.
A very nice complex, Furniturings & Fitting fabulous, vases to die for, space every where,Staff excellent, very pleasant & willing to please, loved the tray of cooled water with lemon & lime slices added, in the foyer of the hotel PS. the chocolates & the bottle water left in our room every night was much appreciated The only thing I would have fault with was the square tables &red velvet chairs in the dinning room which the breakfast buffet was set up in, you could'nt get your chair pulled in far enough because of the bar on the table which your knees hit of, me beening a small person I had to sit forward on the chair which ment my back had no support
I have stayed in /dined in many hotels in Europe and the USA and I think that the staff in the Heritage were the best ever. While very busy the bar staff were nothing but helpful and good humoured. A passing staffmember(pushing a laden trolly of bottled water) heard me say that I was taking the lift while my friend opted for the stairs, stopped, took out his key card and called the lift for me. Now thats what I call service. The room was good. the food was good but it is the staff that will bring me back. booked a twin room on line and thought the confirmation of a super king was in reference to the size of room and not the bed. This took a while to sort out and we missed a swim before dinner as a result. After a day at the ploughing this would have been nice. But it was all well otherwise and got a swim in the morning
comfort and luxurious rooms. Friendly helpful staff. Was not there long enough to use spa.
Range of facilities and comfort of stay Bar food could improve
the hotel's ambience was very nice, the food was excellent, the rooms were top notch and the staff were friendly and helpful
On this occasion I was only staying one night, however, the staff made me feel that they knew me, and treated me as if I was there for a month. They had no choice of newspaper available.
The room was large with 2 comfortable armchairs, so many hotels have only 1! The bathroom was great with a very roomy shower & separate big bathtub with robes & slippers. The breakfast was very good too. The staff we met were friendly & helpful.
The staff at the hotel were excellent. Breakfast was also very good The shower in my bathroom was broken - you shouldn't have to point out maintenance issues to a 5 star hotel
Room, staff, value for money The breakfast can be improved by at least adding hard and sof cheeses. When asking for a DVD-player, none were available. however, we got free pay-TV as compensation but unfortunatelly my children wanted to watch their own films.
Good breakfast, easy check in/out, friendly staff. Would have preferred the staff to explain about the cooling system in the rooms as our room was exceptionally hot and we weren't aware there was an option to cool the room down until we read the booklet on the table in the room on our last day!
friendliness of staff dining room a bit bleak. tablecloths/ flowers might help
Well situated for the purpose of our visit, good value .
nice hotel but walls a little thin could hear the couple next door up chatting all night.
We stayed at this hotel it was good value for money. The sevice was excellent and the room was clean and warm. It was very frosty and snowing outside but the hotel was lovely, warm and snug. The only thing was the T.V. it wasnt the best it is the old type T.V. in the room. That is only a minor complaint.
Breakfast ten euros each is too much with children a family price would be good.
comfort of room courtessy of staff
We initially planned to have dinner at the hotel but decided to go outside as a television was loudly switched on to allow people to watch a sports game.
Yes it was very close to the town centre where I was meeting up with colleagues.
I am afraid that the reviews made me expect more of this B&B than the way I experienced it. While the hosts are exceptionally welcoming and the standards of cleanliness quite high, the place itself is rather plain and basic and not nearly as fantastic in my mind as others found it. The breakfast was rather minimal as well. In addition, being very sensitive, I found the odor to be somewhat unpleasant, but this may not be a problem for others. All in all, I would not stay there again myself.
The owners were very welcoming and friendly. The bedrooms were comfortable and very clean. Breakfast was excelllent . We enyoyed our visit. no
Even though we had never been to this B&B before, we were made to feel so welcome with a pot of tea and home-made scones in the lovely, homely kitchen. The rooms we had were the best of all worlds - original Georgian features, spotless, comfortable and modern amenities.
Staff were lovely, very friendly and helpful. Food for breakfast was great choice and really well prepared. The room was lovely, tasteful decor.
Beautiful renovated country house, warm welcome, fine rooms and excellent breakfast
Beautiful location. Easy to find. Very comfortable room. Very friendly reception. None
The room was spacious. The breakfast was very poor, not exactly worth getting out of bed early for.
Friendly staff who could speak English,great Pint in the Bar, nice ambience about the place. My Car been damaged.
The staff, plentiful car parking and the facilities Too expensive
Friendly Staff, Spacious Room, Excellent Food The toilet in the room was blocked, wodges of hair in bath overflow, uncoordinated service in the restaurant, cheeseboard was old and stale.
The food and accommodation were of a high standard A bit pricey, considering that similar guests were charged much less with food included
Comfort value No
Rooms are a good size and very comfortable. Attended a wedding party. The food was a bit bland. Room for improvement I think.
We were over for the wedding of Steven and Tara Boeg, the hotel staff were lovely and the food was excellant. No
Food was excellent, especially at the wedding reception
Modern,clean hotel.Good location & parking.Large room,very comfortable bed. Excellent shower,good breakfast.