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The rooms are modern, spacious and comfortable. Good access to the internet via cable ( WiFi signal was too weak). No extra charges for internet! I found the small gym very useful. However it is very compact and a bit clustered. Suggest a larger suitable room. This facility should be given a higher profile (no photo on website and staff were unaware of the equipment).
This resort is situated on a spectacular property with unparalleled views. Our room was nicely appointees, very clean and quiet even though there were a couple of major events. Upon arrival the person at reception was snobby and did not even offer to have our bags brought up to the room and honestly acted as if he was doing us a favor by checking us in. We had traveled from Killarney and were dressed very casually and it was apparent that we were very under-dressed--not a place to stay if you want to be casual and laid back. The staff, especially, Emma, at the restaurant where we sat for a drink, was courteous and very friendly. We ordered room service and to be frank the food was awful--cold and just not good. Beautiful spot but with room for improvement.
We loved everything, parking was good, staff friendly and although we didn't eat in the hotel as it was rather expensive the menu looked impressive as did the dining room. Our stay with you was to celebrate our Silver Wedding Anniversary and we booked a double room but think we were given a deluxe room which was lovely and really appreciated, it made our stay even more enjoyable. Only minor complaint, the lifts behind reception to the 3rd floor which we were on was out of use during our stay, it wasn't a problem for us as we used the stairs but for an elderly person may have been a problem. We also thought that drinks in Jameson bar were rather expensive.
Great Location. Good sized rooms - compared to England and the rest of Europe. Nice Grounds.
The girls on reception could not do enough, very friendly and courteous,The room was gorgeous and the price of drink was reasonable The food in the restaurant was bland but Guido in the restaurant sorted it out when we complained, That was the only bad thing we could say .
The hotel struck me as a former glory in its decline. Everything was just a bit off. The dining service and food was a bit off. The room was a bit off. I won't stay here again.
The views and meals were outstanding The bed was most uncomfortable. The pillows were lile rocks.
The room was huge and staff super A little pricey , however I knew that before I went
Perfect rooms and so close to the beach, free internet, nice view and good dinner
I was very happy with everything durin my stay. N/a
This is certainly a hotel I would stay in again, and after a two week tour of Ireland and 14 hotels later, this was one of the best as an all round good hotel Nothing to not like
The location right on the beach and the quietness were the two main things we really appreciated the most. Nothing
The location was great, especially for my early morning flight. Staff was polite and very helpful, access to buses that take you in the center of Dublin was easy and reliable. The heating system was a bit odd, as it was either too hot or too cold throughout the night. Same can be said for the shower, every 30 seconds the temperature would change from extremely cold to burning hot which made for uncomfortable showers.
It was quiet. The shuttle service is convenient. The staff are friendly and efficient. The bathrooms need ventilation fans
convenient to airport, comfortable for overnight stay, reasonably priced for the area, clean
We called the hotel when our flight arrived and they promptly picked us up. We arrived to the hotel early and they allowed us to check in so we could drop off our bags and spend the day in the city of Dublin. The hotel staff was very friendly and accommodating...they even checked us in and printed out our boarding passes for us for our flight. The shuttle in the morning was out front ready and waiting for our early flight. I would definitely stay again.
Easy check in/check out. Staff very friendly and helpful. Convenient location to airport and a free shuttle to the airport is a plus. Bar staff and waiters friendly and the food was good. Definitely would recommend.
Close to the terminals, frequent shuttle departures. Decent restaurant. Tiny rooms, expensive.
Friendly staff Dirty bathroom Small room Uncomfortable bed
The location is good for the convenience of Dublin airport. The rooms are clean and pretty comfortable for your money. The bathrooms are nice and the showers work well. The staff was rude from pick up to departure. The airport shuttle driver did not assist in loading or unloading any of the luggage from the car. The restaurant and all food service end early so if you have a late flight and want to grab a snack your options are McDonald's and gas station. But god forbid you try to eat your food on a table in the bar area. The staff very rudely kicked myself and my friend out of the bar for trying to eat at a table and when we explained we would be ordering drinks from the bar and just wanted to snack since they were no longer serving food. We were told we could take our food upstairs. Eat at the desk in our room and then come back and order drinks. We did not come back downstairs. The front staff was unresponsive and very short with us. And also tried to double charge both myself and friend when our rooms were prepaid. I would not recommend this hotel based on their staff alone. Besides that, it's a pretty straight forward business layover hotel.
Good look about it, nice hotel bar, close proximity to airport, nice staff. The rooms were tiny, like smaller than NYC on a budget. I kept saying I felt like I was on a cruise ship down below. If the price were under $100, (say $70) I would think it is great because everything else is accommodating.
Staff was very fruendly You can hear everything from the rooms beside/above you. It is very difficult to sleep
Highly recommended if you arrive late or depart early. You can walk to the airport as well
Proximity to airport was great, about a 2-3 min ride on free shuttle.
The close proximity to the airport and the spacious room. The kettle in the room had a rusty core.
I found everything really good from the start - your reception staff were excellent. If I have any complaint it is with regard to parking charges. I feel that for each night you stay at the hotel your car parking should be free. I stayed for one night but left the car there for two nights - but was charged for three nights - seemingly you are charged from the minute you arrive and not on an overnight basis.
Convenience to Airport as I was in transit. Prompt and reliable Shuttle Transfer was great. My stay was so short (midnight checkin - 6am check-out), I could not comment.
The shower Our room was dirty, there was folding furniture and lamps that didn't even work. The bed didn't have 2 pillows and there were stains in the bed. The furniture and mirrors were broken and scratches. There were stains on the carpet and no bag in the dirty trash can. I was pregnant and my husband and I were on our baby moon. We got in late to this hotel and just needed sleep. We did not get it. It took the staff 20 minutes to get us checked in. Then, when we realized the bed didn't have sheets, we called the desk. They said they'd send someone up. That took 20 more minutes. They sent up a man who just handed us sheets and a pillow and said we would need to make the bed bc he couldn't. We called again and were told the manager was helping a more important client, so we went down to the desk to request a different room. When we got to the desk the manager was standing there not busy and told us he just talked to us on the phone. He said there were no other rooms, but he could give us breakfast. We were leaving before breakfast for a flight and he was unsympathetic. He said we would need to make the bed and just deal with the room. He was very rude and unprofessional. We finally got to bed 2 hours after arriving and very unhappy. It was a bad ending to our beautiful trip. What a shame.
Very comfortable room and very efficient check in and check out procedures
Great location for the airport terminal and good regular shuttle service to the airport.
I was looking for a hotel that was close to the Dublin Airport, since I was dropping off a rental car and flying out the next morning. This hotel suited my need very well. The price was right for a single traveler and the meals were good. The staff was very helpful and answered all my questions. Nothing
Right beside the airport even in snowy weather only 10 mins door to door,also could check in on-line and get boarding pass.
I have been before when it was the great southern and it was nice that the bar staff were the same ones and made a great fuss of me when i went in there.
Not near anything other than the airport.
-Hotel was easy to check in/check out -Close to Dublin airport -Airport shuttle every 15min... Very Helpful! -Within walking distance of local pub
The hotel was in an excellent position The hotel room money was taken in advance, but when we arrived were asked for a credit card or 50 euros as deposit. Asked Veronica what for and she told me to cover drinks in mini bar, when we got to room there were no drinks in mini bar!! So it seemed just wanted a deposit, couldnt understand why ?? When I told her didnt pay a deposit when my husband stayed a month ago, the reply was - well rules have changed.
Close @ the Airport!
The hotel had excellent wifi, the restaurant downstairs was great and affordable, the airport shuttle was very convenient, the staff took great care of me by letting me check in a bit early, the room was spacious and the bathroom was wonderful. I'd had a chaotic 36 hours traveling internationally and needed a night to unwinde before my next flight. This did the trick. Bit noisy in the day if you're trying to sleep, no a/c so it got pretty stuffy, bed was very firm, over priced but you pay for convenience I suppose.
This hotel is very close to the airport with a free shuttle to take you to and from. Everyone is kind which is also a plus. We came across a dry urine stain on our bed in I ur first room. Seemed to be on an additional disposable comfort sheet which could have easily been tossed whenever someone came across the issue. But the hotel quickly moved us to a new room after a quick phone call.
compared to another Dublin airport I stayed at, it was better. compared to most other city's airport hotels, Dublin's are poor quality and OVER priced. Lucky for Ireland that there are lots of Irish American's enamored with travelling to Ireland, but IMHO it's over priced for the so-so accommodations and service that you get in the country.
Very isolated unless you come with a car. Unable to easily get simple things like snacks. The hotel is the only close source of food, consequently the prices are high. The hotel was clean and the staff were fairly helpful.
The staff were very friendly and helpful. I saw smiles on all of their faces. This is very important to me. It was very clean.
Very convienet to the airport (less than 5 minutes) and nice, newer rooms. The built-in USB ports for charging devices was an especially nice touch. We booked two spots on arrival for the shuttle back to the airport for our return the next day, but when we came down the following morning at our scheduled time, they had not held the spots and the shuttle was already full. We did manage to pick ourselves in and make it, but not without having to go with the driver back into the hotel to the concierge desk, and even then 1 of had to sit in the isle on the floor of the van sardined around luggage. It's virtually impossible to use the shower without spilling a fair bit of water into the rest of the bathroom. Seemed more a "form over function" design choice, or perhaps an unintended consequence of the good water pressure (which I was a fan of).
Great location near the airport, with shuttle available 24 hours.
Booked this hotel at the last minute and got a great deal. Hotel was clean, staff was friendly. The hotel is next to the airport and offers a complimentary shuttle to and from the airport. I would highly recommend for business or personal travel for someone looking to stay near the airport.
public areas were attractive and comfortable rooms were not airconditioned, poor ventilation, entire wing in need of refurbishing, buffet breakfast at'Coast' restaurant was very poor. WI FI free for 30 mins only - after that there is a charge. They need to update this policy.
Clean & convenient
It was very handy to access after a night out in Sword.Basic price for basic facilities, you get what you pay for. We were in a no smoking room but there was a faint smoky smell thought at first they had put us in a smoking room. Only one pillow per person
very convient for airport as we had early morning flight.
The breakfast was fantastic, the room clean, bed comfortable. It was very difficult to adjust the water temperature of the shower. Could not get the wi-fi to work in the room in the morning. As there was a charge of €5 per device for a 24hr period this was disappointing. There was no trouble connecting to the wi-fi in the breakfast area though.
The front desk employees were very helpful, very clean and great value for the price.
restaurant facilities The location, and general decorative state of the rooms
Very close to airport, people at reception very kind and polite, big and very clean room, nice price Breakfast is not included, you can have one in the near restaurant but it's expensive
accesibility to airport & friendliness of staff
It was easy to book (on-line) and very convenient to main roadways, near the city, sea and airport. We found a soiled towel which had not been removed after use by previous customers.
Clean and basic Shower could be better
Swords was an interesting village and was close to the airport. Great shuttle to and from the airport. The hotel had very thin and flimsy walls. We could hear everything going on in all rooms around us and across the hall. We didn't feel like the hotel was secure. Anyone could walk in and out with no security or access card or key. Very loud most of the night. We changed hotels for our return trip to Dublin.
The staff were very helpful. The room was very uncomfortable for 2 adults and 2 children way too small.
John and Anabelle are very friendly, courteous hosts. They were more than accommodating and made our first few nights in Ireland a pleasure. The hotel is near the airport, but not in walking distance to the City Centre. There is, however, a bus that goes right to this area.
Great location. Easy access to airport. Great staff. Good food. Nice common area for meeting with fellow travellers. No.
The hosts are wonderful people. The bed was very comfortable and the room spotless. The location being a 5 minute drive from the airport makes it very convenient. Thank you.
We had a really nice time , we only stayed for one night and found the hotel very welcoming and comfortable , our room was very cosy and we all got a very good nights sleep , we also had access to the spa and pool facilities which was most rewarding - excellent value for money . if i had to say something it would be that the breakfast wasnt great , although it was still eaten !
The breakfast and the friendliness of the lovely receptionist. The room didnt have much character and by 9 the pool etc had shut.
everything was excellent
The shower was not working in the ensuite.
Excellent facility but requires clearer directions on how to find the Hotel. Difficult to find, especially due to roadworks in the area.
Very relaxing atmosphere, clean with friendly helpful staff, good choice of food, resturant and bar food, leisure facility clean and relaxing
Everything was as expecting. Extremely fast check-in and check-out and the airport transfer worked very well. It was difficult to get information on the airport transfer. My emails were not answered and finally I had to call only to be informed that I have to call them again when I have landed. If that information had been easily available I would have no reservations.
Hotel is very nice with the the amentities of a golf course hotel. Staff was very friendly and helpful and the room was very nice and well maintained. We had a room with two beds that were more than adequate for our needs. I think this is a good value hotel and it is convenient to the airport without being too close. The only thing I did not like about the hotel was the entrance to the hotel. There is no good way to turn your car around to head back to the parking lot. After you get back in your car you are pointing to the back of the hotel and it is very poorly designed as there is no good way to head towards to parking lot.
relaxed atmosphere i would like to have a pot of tea for breakfast and not have to have tea from the thermos flask which is always luke warm and like water not tea
Good food, good leisure facilities, good location, good staff No bad points.
This hotel has always been a clean and very friendly place with delightful staff who will do anything to help. not applicable
staff very friendly The pillows/ beds were not as comfortable as we would have liked.
The staff where excellent and the room was perfect after a long trip and for the price which to be honest in Ireland was a bargain for such a lovely hotel No complaints, it's good to see that this company has pulled up it's socks.
airport hotel breakfast start @ 0600
The cleanliness and the courtesy shown by the staff was second to none. breakfast was excellent.
The staff was very helpful and took care of all of our needs I would like to have the breakfast included in the price of the stay. Other than that everything was great.
It was comfortable and clean after a long day of travel. It had a nice free shuttle to the airport. Staff was friendly. While the food was good, it was expensive for what you got. €11.95 for a hot breakfast is what you would typically would get in America for free. Cereal and pastry only was €9.95.
Convenience in proximity to the airport and availability of hotel shuttle. Inattentiveness by the hotel restaurant staff. Was completely forgotten during the meal. Very frustrating.
Have stayed in a few Premier Inns in the Uk ...this was by far the quietest.... Certainly a good nites sleep ! Just a bit out from Dublin City Ctr....
The hosts provide such amazing personal attention from check-in to a customized breakfast in the morning. Room was clean and comfortable. Great location, only a few minutes from the airport and close to a great pub and shopping center. Will stay here anytime we're in Dublin!
I wanted an inexpensive hotel located near the Dublin airport. This met those requirements. Check in was easy. There was plenty of parking at the hotel. The internet was great. Although the property is older the room was clean with everything I needed. I would stay here again.
The Inn Keeper was nice. Breakfast was what we asked for. The bathroom sink was in the bedroom. The bed were not comfortable. The tea kettle was dirty, all stained. I wonder if she ever looked inside the kettle.
My husband and I stayed a total of three nights. It was a lovely B&B only 10-15 minutes from the Dublin airport. The Innkeeper was friendly and helpful (she called for a taxi several times for us). We enjoyed our stay at the San Juan B&B.
Olive, our hostess. The room had very nice amenities-hair dryer, TV, fluffy towels, comfy bed, etc. The breakfast sunroom was lovely as was the breakfast. Olive had maps and menus for the area. The pillows were giant. A hot pot for making tea/coffee in the room.
Nice room, great value! Had an enjoyable stay! No issues!
Big room, pleasant, resourceful staff, location price was very expensive
quiet but convenient location
Location The fact they have a night club and placed us in a room at the front.It would have been a good stay if we had had a good nights sleep.
ita a overall a good hotel to stay with... As such nothing...but i would like to suggest that if u have a wall clock in each room it will good ....
Excellent staff, frinedly, clean, comfortable rooms, everything worked. Minor niggle - there were weddings on both nights and althought this didn't bother me it could be an issue of concern for those with youing children/families.
Convience of location in relation to purpose of our visit They did not have my reservation could not locate it luckily there were rooms available and the receptionist booked us in at same rate we had booked
i liked everything about hotel , staff, food, and especially velvet nite club i was cold in the morning at breakfast but that was probably my fault cause i was sitting opposite door hence the breeze,
It was comfortable and restful.
The friendly and helpful staff Yes the noise in the early hours of the morning from the night club on Friday and Saturday