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Location Musty smell at the entrance. Mould on the ceiling and walls in the room. Cramped bathroom. Does not warrant 4 star status. Over priced. Complete hotel lacking in general maintenance.
The fantastic position of the Hotel in fron of the sea with ver nice views on the landascape
view from our window
The view of our room was outstanding
The location of the hotel is amazing! The staff were very poliate and helpfull (the only service working people in Italy that smiles and help you AND speak english I think :) ) Everything was perfect The hotel was more or less perfect. The only small negative thing is the road from the hotel to the center of the city (4min walk)..We did not feel safe walking there. But the hotel and Porto Azzuro and Elba is very recomended!
The view was lovely Parking is inconvenient -- up the hillside. Food choices were too limited -- one restaurant and dinner was only a 5 course meal at a prix fixe -- if you are not ravenous, you would have to overpay, or find another restaurant (which we did). Personnel was inflexible. Also did not like tour buses.
Great view from room (if you have sea facing room), room was very clean & a good size (even with a baby cot added). Two nice swimming pools & some childrens play equipment for small kids. Beach area is nice (even though not much sand area) but plenty of decking and sun chairs & small bar area. Helpful, friendly staff & there's a nice village nearby with market/small village style shops & plenty of places to eat. Food at hotel was average but we were there the last week of the season so I think they were winding down?. We're glad we hired a car as nothing is really within walking distance (though I think this is the case wherever you stay on Elba). Overall - great stay!
The hotel was good - it doesn't have a great deal of individual character but we had a junior suite with an absolutely stunning view over the water. The room was huge, extremely clean and perfectly comfortable, service was efficient and friendly and the hotel beach and swimming platform was lovely. The meal times are quite early, so although we paid for half-board we didn't eat dinner at the hotel. I think this hotel is great for a couple who are looking for a lovely quiet escape, or for a family... in our case we would have liked a little more choice in terms of nearby restaurants and bars. Highly recommend having your own transport if you stay here.
Very good localisation, nice sea view bad mattress too hard and not so comfortable
Couldn't really tell if Americans were generally welcome here, but had a wonderful time nonetheless. I knew nothing about the island of Elba, but my girlfriend and I were visiting Italy for the first time and wanting a break from the city and discovered Elba during our research. Overall, the experience of being there was pretty majestic. I liked the private beach access, the pool, cleanliness, and the views around it. We would return, if welcome. The receptionist at the front desk was not all that welcoming.
The scenery was gorgeous The pools were too cold to use. heat them!! And the price was a bit spendy. You are basically paying for the view. The dinner was alot of money for what you got.
The Staff where extremely friendly and gave great recommendations on places to eat and visit. The private beach/decking is great with a good beach side restaurant. A really nice place to relax and unwind.
We stayed 4 nights at the hotel on a half board basis and found it to be a very good 4 star standard. The restaurant for breakfast and dinner was excellent with wines at reasonable prices and a wide choice of food. The leasure facilities were excellent - both the beach and the pool areas. Hotel location not great - not easy to walk to other places - and the room & balcony were both smallish although it was described as a junior suite with sea view.
Restaurant staff were excellent. Location was perfect. The beds were extremely uncomfortable. They were like sleeping on a brick floor. I like a firm mattress but this was way beyond firm.
its in a very beautiful place very quite , romantic and clean . the rooms are very nice airconditioner working , tv LCD but mostly of the channels are payperview . food and breakfast good a bit expensive . some waiters need to learn how to talk to costumers because its an expensive place and they do not treat you well for what you pay . there who i forgot the name he seems to be the owner of the hotel very rude with a fake smile , the only reason they work there is because there are costumers who can afford the price to be there, so they need to respect more the costumer , some come to you speaking an English they do not ask if we speak Italian , a bit weird for me .
The breakfast was good. Friendly staff. Would stay here again.
The hotel location was great- right on the water, you could see it across the bay when you got off the ferry. However, you need to have a car or scooter; otherwise you need to take a cab back and forth from the hotel to Portoferraio. The hotel was very nice- staff was helpful, pool and grounds were great. Breakfast was excellent for an Italian hotel. One thing we (young American couple) noticed was most of the guests were older German people on vacation. It wasn't a big problem, and perhaps it was because we were there mid-week, but we didn't see any other young couples the entire time we were there. Aside from that (and that is a minor complaint at best), we had a nice stay and couldn't have asked for much more, particularly for the price.
elegant hotel in a beautiful park with own beach, calm, although with some young couples with little children.Careful personnal and rich breakfast buffet ! Hotel is grossly overpriced due to its own beach, although the facilities (toilet and showers) badly need total restoration!! Nearby restaurants are at least 20/30 minutes walk so you either drive (and don't drink) or eat at home - we walked
good location (close to the main town). nice piano bar for a sunset drink not very nice beach: stones instead of sand. too pricy (drinks start at 9€), our room as over the kitchen which was quite noicy in the morning. tennis court pretty bad quality. food is very good but still mass production
The restaurant staff were exceptional. The Manager on duty was somewhat brash and had a difficult attitude.
The location is absolutely stunning and the staff very friendly. Everything is made so that guests don't want leave the resort and it's fair to say everyone can find a little bit of what they want. We really had a wonderful stay. I do think that the rooms located in the hotel need a refurbishment - the style is dated and I felt that for the price, one could expect a more contemporary, stylish and luxurious decor and feel.
Pool area was really wonderful, as well as breakfast on the terrace Unfortunately, my husband was covered in Bed Bug bites after the first night. I don't feel that the hotel was dirty, just bad luck I guess
Cleaniness and comfort of the room The beach was not a natural one and the staff were rather "off hand" at times although this did not appear true for the guests that they knew better and who were staying longer
It is in a peaceful area, and close enough to Portoferraio so that you can go into town at night if you want - if you are willing to pay for a taxi or have a car. It is very well serviced by public transportation - hardly at all in fact - so that if you want to go out to eat or head out at night, you have to pay for an expensive taxi ride both ways, or rent a car or moped. The hotel itself is fairly nice, although definitely not a 4 star hotel as it is advertised. It has a nice pool and a good breakfast.
It was quiet and relaxing and Management was very helpful in assisting our travel arrangements from their hotel to Roma. Lack of air conditioning at night. The bed was very uncomfortable and we asked for it to be changed and it wasn't. This made our stay disappointing because of lack of sleep. When we arrived the check in staff didn't explain to us that we had to reserve a table each day for the evening meal, this was explained to us on the second night we were there and this made us feel uncomfortable, however they did accommodate us in the resturant.
Location, grounds and swimming pool. Only stayed on B&B basis. Receptionist (female) was rude on arrival. Air conditioning in room allocated did not work - changed room after some persistence. Room furnishings not 4 star standard.
This hotel was in no way of 4* quality The room was very basic and the hotel was too far away from the centre.
We both liked the situation of the Hotel together with the choice of beach or good size pool. It would have been an ideal base from which to explore the island if we had more time but overall we enjoyed our stay with you. Gracie
Lovely hotel. Great beach, pool and beach restaurant, breakfast at hotel had good selection. Area where hotel is located is quite small so not too busy or noisy. Beds on beach are allocated to room which is good. Look our for Ezio, the security gentlement at the hotel gates, very very helpful and friendly, lovely gentleman. Rooms have no soundproofing. You can hear most conversations of your neighbouring guests and if there is children next to you it can be very noisy. Try to obtain an "upper floor" room as when downstairs, all you hear is chairs being moved around ! which is a shame as I loved this Hotel
We were upgraded and dealt with polite staff during our trip. Nothing.
Fantastic beach location on beautyful island.Good staff.Airy & comfy rooms !
great place to relax.well run hotel.Would go again well situated no
Beautiful location, excellent service and good food. A bit too expensive.
the hotel is really very nice, the location is just perfec, it is easy to get to any other town within the island, dinner is highly recommended old-fashioned TV set
Free parking. Good food, nice staff, good location on the island of Elba. Poor internet connection. You have to pay for it per hour. Most of the time we were unable to get a connection. Limited view of ocean (only from balcony)
Beautiful new, clean hotel. Huge room with view. Desk staff were friendly and efficient. We arrived at 9:25 for breakfast that was open from 8-10. We found the hallway lights off and the staff cleaning up from large group. It seemed we were not too welcome, and were seated at a used table. We were however, able to eat, but not the best atmosphere or service. We also found the location quite a way up the hillside and a little hard to find. We were glad to have a car.
good situation The haed waiter was not really friendly.The british lady in the reception was really friendly and helpful.
Friendly hotel, near centre of town, quite good food. Rooms giving on to the back garden have no balcony, no view and are somewhat dull. Try to avoid them. The hotel "beach" consists of two long concrete steps over the rocks and water, packed with deck chairs. There a re far more fun, sandy beaches elsewhere on the island.
The view from our seaside balcony was amazing, and the choices of foods in the dining room were simply delicious!
It was superb. I was driving around Tuscany with no reservations for hotel stays and they were very accommodating. The hotel was beautiful.
close to the port, not noisy, not expensive I did not like food in this hotel. We had half board that was very bad decision.
Hotel Villa Ombrosa overlooks a pebble beach, with over the road, it's own area with deck chairs and sunshades.Very helpful cleaning and breakfast staff. A room without a view at the back is quieter than the front with the view.The lift goes from behind the stairs. I had to leave.
Staff were welcoming and helpful. Food was simple but fresh. Sea view was beautiful. It was a little chilly at night and the room wasn't heated, or at least I couldn't get the radiators to work. Staff did provide an extra blanket though! Also, not the hotel's fault, but there are no buses and the taxi collectivo is infrequent. Standard taxi costs over 20 euros to Portoferraio from Magazzini and there is no way to walk.
Very nice staff, gorgeous location, decent to excellent food, clean rooms, value for money, peace and quiet, a pleasant pool with lots of loungers, and some enchanting ducksin the yacht harbour who liked to dine with us - the restaurant is on the quayside. They were all drakes, except for one female who turned up one day with three ducklings. There were also two quite seperate ducks from that lot, a black one and a white one, who were clearly deeply in love, were always together and performed an intricate mating neck waving ritual every now and then. So as well as a lovely setting there were things going on! And then there were the other guests. Not really, although maybe thehotel might run the occasional minibus to town should there be punters wanting to use it. Travelling by boat to Portoferraio was terrific, and takes about 30 minutes, but the day the weather stopped it coming (too choppy) presented a problem for non car users like us, But the hotel did take us and others to town in their mini bus so they solved the difficulty. The location is OK during the day for getting to and from, but if you take half board, have lunch, and decide to eat in townin the evening - because there are loads of nice places - getting back means a taxi,....and even a car would not help because one woudl be insane to drink and drive on Elba's roads. The island needs a better bus service actually.
Everything was great! We liked it a lot. Especially the stuff was friendly and very helpful. The location is about a few steps by the sea, so we felt the sea breeze with hearing the waves all the time. Nothing.
Lovely swimming pool which was pretty quiet during the day as everyone seemed to go out on day trips. We had a big balcony at the far side at the top so it was quiet and we had a great view. Nice restaurant but book your table during the day for the evening. Last boat from Portoferraio was 6.30pm. There was only one restaurant in Maggazini which belonged to the hotel so no choice but the restaurant was lovely and had great live music one evening. Rooms are very basic so it was expensive for what you got.
Position was excellent.
Above all I liked the perfect location close to the sea and the very friendly and good staff. Also the hotels pools were nice. No
Quiet but central location and stunning views - being right by the sea. Reception staff and our waiter exceptional nice. The dining room which needed suttle lighting given stunning views and more willingness to allow resident guests to sit outside on the terrace [although we were 'allowed to'].Candles inside and out would give perfection to the setting. Maitre d could be friendlier.Perhaps a proper Bar with sitting area would have been good.
The restaurant was very good (a la carte at least). Very clean rooms. Could have good sea view but we had tree view. Very poor children facilities and the beach was unuseable. Car was a must.
A very nice Tuscan style Villa with a lot of green and a beautiful panorama. The apartment was very nice and tidy, the kitchen had all the utensils we needed. The swimming pool was very clean and in very good shape. The Villa's personnel was very friendly and helpful especially because we arrived very late for the check-in. The villa is located very near the center of Porto Azzuro (10-15min walk). The cleaning fee at the end was too high, especially when you have to clean the kitchen yourself and take out the garbage yourself. The bed in the second room was very uncomfortable.
Extra "services" costs added up to 50% of total. Advertised 300m access to sea is a steep path through weeds and undergrowth and a machete is not supplied by the house. Children playground consists of rusty, dirty and unsafe equipment. Despite the high extra costs for cleaning and services, at check-out we where asked to carry our rubbish bags with us.