Pottsboro Hotels

The rooms were clean. The pool was not heated. The staff was very rude I'm not sure of the lady's name but all she did was sit on the couch in the lobby and watch tv. I had to move rooms 3 times because something was wrong in the rooms. I honestly will never stay there again.

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Staff friendly. Commode was broke room was hot. Came in late next day had to change room. Staff was excellent.

It was a decent hotel, seemed like it was either new or recently remodeled. The staff was great, except for the manager and her little minion. There was an indecent that was handled so horribly. I was charged $25 for a towel that was rough and uncomfortable and that never left the hotel room, and then that was refunded, but there were no apologies, only excuses. Won't stay at this chain again!

Pool n hot tub closed

The quality of this hotel has fallen since the last time we stayed. Very little toilet paper in room no extra roll. 2nd nite again very little toilet paper the clean up cart did not have any. The room was not very clean

Stayed for 3 nights on a golf trip two days rained out so what can we we do. Pool and hottub was out of service with no idea when it would be fixed. Also they hit my CC for 50.00 for incidentials?? tried to rent a movie no way to charge for it so no no pay per view no pool no hot tub waiting on refund on 50 dollar deposit for incidentals?

The hotel was average overall, but there was a loud pipe in the bathroom that did not stop the entire duration of our stay. We had to sleep with the bathroom door shut to quiet the sound a bit. Also, the indoor pool was dated and spa was broken.

We parked just outside the lobby. As I approached the entrance there were two hotel employees standing outside smoking and talking. As I passed, one mentioned to the other, 'Yeah, they cut my hours, too.' Entering the lobby, I saw there was no one behind the desk...or anywhere. I waited for three minutes or so, then called out 'Hello?' No answer. I wandered around a bit, then went back outside and asked the smokers, 'Is anyone watching the desk?' 'Oh, yeah, that's me' said the woman. She snuffed out her cigarette and followed me inside. While I was there another person approached and asked if the internet was fixed. The woman replied that there would be no internet service. Both the other person and I needed the internet badly. No one offered to haul our luggage upstairs. In the whole hotel there didn't seem to be more than five renters. The room itself was comfortable, and the morning breakfast OK, but when it came to service or amenities, you were on your own. Not worth the money.

My stay at this hotel started OK but when I was getting ready to sleep I noticed something in the bed. Two words...bed bugs. I have never packed so fast to get out of a hotel. The best thing I can say is that front desk staff was very apologetic and quick to refund my money. I ended up moving to a new hotel at 11:30 pm.

Clean and quiet Offered smoking room online, and my confirmation showed a smoking room was booked, but when my wife & I checked in we were told they do not have smoking rooms. False advertisement!!! Plus, the floor was extremely wet from the A/C unit leaking

The room was very dirty and very dated! Needed a late checkout due to car trouble and the manager would only offer one extra hour! I would not stay here again!

Location The room smelled dirty. It was hot sticky and muggy, old the toilet seat was stained and dirty so was the shower. The carpets were nasty.

It was where I needed a place to stay but beyond that I have nothing good to say about it. The desk clerk assured me that my 95 year old mother would have no difficulties getting to the room. The only way to access it was up two levels of steps. It was a nightmare on a walker. The room was dirty and we left quickly the next day very unhappy.

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location. breakfast was good not incredibly clean and the floors were grubby

The staff was friendly during our stay. Parking was good. Close to restaurants. Could have been a lot cleaner. Toilet seat did not fit. Room was small.

It has nothing for 2 star hotel. Torn sheets, bed spread has cigar smoke holes and burns. Microwave and fridge unplugged with a electric strip laying on the floor for self help. It was the worst experience of my life. And for -- dollars. I want refun It has nothing for 2 star hotel. Torn sheets, bed spread has cigar smoke holes and burns. Microwave and fridge unplugged with a electric strip laying on the floor for self help. It was the worst experience of my life. And for -- dollars. I want refun

The bed was clean and comfortable. The carpet in this motel is terrible. Your feet get black from dirt and stains when you walk on the floor. The cord to the light over the bed was wired and taped together.The extesion cord to the refrigerator was broken.Could not use it.