Would you like to save as your currency permanently or for this visit only?
Convenient for my location. Breakfast was satisfactory. No hot water on one day. Door keys did not work properly. Grounds need upkeep. Often delayed entry at gate.
The layout and scenery of the hotel was very nice Internet did not work, and there was no effort to remedy this during my stay. Several requests were simply answered: "Maybe tomorrow" without any apparent concern. I often book hotels based on the internet access, so naturally this is not acceptable.
If your looking for a hotel in peaceful surroundings with easy access to one of Italy's major cities, this is the one! Excellent and impressive hotel! The rooms very tasteful and clen. There's a an elegant outdoor swimming pool and a big park around the hotel with orange and lemon trees; flowers and plants eveywhere.Very attending and kind staff. Excellent restaurant too! We ate very good fresh pasta and delicious cakes. I'll shurely come back soon!
breakfast was scarse
Nice Big bedroom. Huge choose of TV channels, mostly in Italian. Free Wi-fi, when available. Internet did not work, and there was no effort to remedy this during my stay. Several requests were simply answered: "Maybe tomorrow" without any apparent concern. I often book hotels based on the internet access, so naturally this is not acceptable.
No service. Pool was'nt in order. Breakfast was bad.
Parking and dinning room food at dinner. Pretty Spot... Street signs in Agnano to the hotel; also see comments above
Clean room & bath, Breakfast was good, Fresh fruit is also served. The staff was kind. No free WiFi in the room
I had a very nice and spacious room. Everything was clean and the swimming pool was wonderful. Also dinner then breakfast were really so good.............. Just outside the hotel there are a lot of busses for the historical center; there are the underground and a train (called cumana) too!! Superb staff, good price, ultimate comfort - the best hotel I've ever stayed in!!
The Pool, Privatnett
It is relatively newly built and the air conditioning WORKS unlike many other hotels in Rome, Milan, LaSpezia, Siena and other towns we stayed in. It is very far from the main tourist attractions - so take heed that you will be a 20-30 minute metro ride/wait from anything touristy to do.
Efficiency of staff (e.g. arranging taxis), relatively easy access to public transport. Sparse breakfast selection, intra-hotel noise, shower cubicle in need of upgrade, including partly non-functioning soap dispenser; scarcity of conveniently close restaurants, area unexpectedly dirty (although this cannot be laid at the door of the hotel)
The man at the reception did not speak English. So when I made a call, we could not have a conversation. We had to walk a little bit from the closest metro station but the hotel was good!
Air cond. doesn't work well
Nice & clean hotel.Helpful stuff. The hotel is located next to passing train & train station. Therefore noisy & impossible to open windows.
Large room. Nice balcony. Friendly staff. The shower was awful. Literally a standing slot with a curtain and drain. There was no difference between the bathroom floor and the shower floor. Hotel smelt of cigarettes. Wi-Fi was spotty. Bed was very firm.
Quiet location, if you´r not there by car,
Very good price-quality ratio, including save parking area and good breakfast. - "airport shuttle service" for guests of booking.com (reduced price) not available on weekend (when we arrived), during the week not before 9:00am (we had to leave at 7:30am). - When we asked by phone how to reach the hotel from the airport by public transport, the information was incorrect: "From Metro Campi Phlegraei to the hotel by taxi or walking (about 2 km)". No info that there is a bus from the metro-station to the hotel. The day after arrival we got this info from an other staff at the reception desk. Normally each staff of the reception desk should be able to give correct information about this.
nice dinner, wifi in room (on 1st floor) they should have fresh bread every morning, in stead of two days old bread for breakfast....noisy rooms.
Everything was perfect, for example, this hotel has a wonderfull breakfast with fresh croissants, fruit, yogurt and everything else you would like for breakfast (even very good coffee). The staf was extremely helpfull and very friendly, there is free internet, the rooms have a wonderfull balcony. This hotel is perfect if you want to visit Naples, but do not want to be in the city centre (which can be reached easily by public transport from the hotel)
Free parking and internet. Small room and very poor breakfasst.
room was clean Matrass not OK .Staff at reception desk was not interested in helping us properly when we asked the best way (public transport) to the citycenter; actually they even gave us the wrong businformation.We do not understand : making up a clear and detailed description of what the transportpossibilities are takes about 4 hours and this would be valid/usable for years ; why doesn't the hotelmanagement take this initiative !!!
Friendly and helpfull reception desk. Nice hotel with Wifi in the room. Good price/quality. Private parking available. Car is recomended as public transport is not that easy.
The room was quite well presented and had a nice feel to it. The private balcony was nice - complete with decorative rope light! Roof garden was pretty. Hotel and entrance was well kept. I did not enjoy the taste from the automatic coffee machine at breakfast. The surrounding district to the hotel was not overly appealing (suburban Naples)
Value for money. The free internet connection was not available during our stay. I would like to have (next time) suggestions, who could I reach the Hotel with public transport?
The complimentary car-parking space & the hearty breakfast which was all sweet except eggs which were salty......good relief but check with the staff as sometimes its one day old........to get fresh boiled ones one needs to order at least half an hour before. What I don't like was the swarming crowd of one night-stand couples basically teenagers on Saturday night, I saw many of them spread across corridors i.e. rooms at different floors. It seemed sleazy at first sight but later next day it was cool at the crowd was replaced by chorus of local children rehearsing for Christmas carols.