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Restaurant food at lunch and dinner was poor and very over priced.
Great location on top of the cliffs. Quiet setting. The kitchen was void of any equipment upon arrival. We had to ask for every knife, spoon, plate etc. The lighting in the apartment especially in the living room is poor.
the two bedrooned suite was spacious andvery quiet pool was being mended spa dirty however gave us free half board while pol out of action.
Room was excellent. Location quiet but accessible. Front desk staff were not great and when asked to recommend a restaurant, unhelpful. All other service staff were excellent.
the location is great, the area is very quiet, close to the sea.The staff is very nice and friendly. the rooms are 5 stars standard The pool is too cold, should be heated, also the jacuzzi is not warn enough.The food at the restaurant is awful and overpriced. the breakfast is ok.
We enjoyed the quiet, the landscape, and the little cove beach, also the availability of good places to eat. breakfast was good, but dinner was not.
It has a lovely position facing due south so that the one is in full sun every day. The spa, with gym, indoor swimming pool, jacuzzi, sauna, steam room, 4 different hot & cold shower jets (tropical, side, rain & mist) and a relaxing water bed room was the best that we encountered. Accommodation, food and service were superb. All in all a great relaxing holiday and the added bonus of lovely weather in mid November. One cannot stay there without a car and there is a nasty 2km drive on a windy single track road down to the hotel. It could be a bit hairy as there were a few sharp bends and occasionally a herd of goats to negotiate! However once one arrived it was wonderful.
Beautiful location with access to lovely beach.Remote enough to feel away from the raz a matazz.Massage was super. The food was less than ordinary at extraordinary price
The rooms were great, facilities fantastic as was the location The restaurant was very poor and expensive, we complained and noone seemed to care. They also need to at least rent plates, cups, kettle, etc in the kitchen as what is the point of having one if it is empty?
Beautiful Views No
comfort and friendliness no
Everything was delightful. Scenery magnificent. Nice walking trail, beautiful pool. Facility offered extras if wanted like ping pong table, video games.
view was great location to town good refrigerator in room although the temperature was too high view from bar was extraordinary slow check in didn,t get set aside group room rate OK room view no lock in safe kleenex empty several days slow!! service in restaurant low quality food horrible bed and worse pillows front of bath tub was fiber board charged for ice very poor lighting in room air conditioning never got to set temperature even after being on 24 hours
The location is excellent, so easy to walk to all the restaurants and bars. The food and drink in the hotel were very resaonably priced. There was loads of space round the pool and even though the hotel was very full I had no trouble getting a sun lounger. Definitely going back for another weekend! The bathroom was in need of a refit but this did not affect my stay.
the hotel was busy but it was still a nice quite place to relax and take it easy, and the view from the bar is fantastic. the hotel rooms could do with a bit of a makeover and for what you pay to stay there i don't think you should have to pay for the safe in your room.
Proximity to Carvoiero. Relaxed atmospher. Nothing to dislike.
This is a very nice place, excellent location for beaches, shops, restaurants etc. The staff are super friendly and always anxious to please.
Sea views; swimming pool; reception and resteraunt staff No, could not fault it
Location is outstanding, particularly as we had a sea view. Very relaxing atmosphere aimed at the maturer holiday maker or those seeking a bit of peace and quiet or with families who are well behaved...
friendleness of staff efficency of service
Everything was on pointe... I enjoyed my stay there.. definitely will choose this hotel again... thanks for the great experience. The location, view was excellent, was a clean hotel, very helpful stuff. Thanks to Helena for booking my ticket...
The weather,beaches, local restaurants. Rooms slightly outdated, entertainment likewise.
The staff were lovely and extremely helpful. Our apartment was beautiful and very spacious. The pool and gym facilities were excellent as was the spa. Would definitely return there. There should be a shuttle bus available to bring people into Carvoeiro. The cost of taxis certainly added up after a week. While the apartment was cleaned daily nobody wiped the surfaces and we had to ask several times for dishwasher tablets.
Very little staff, certainly not enough to satisfy the amount of guests, not 5 star service quality
The location; values for money; spa & health club facilities Only missing the Turkish bath for the spa facilities.
Calm and nice place for relaxing. Wonderful staff. The restaurant and the snack-bar were very poor. Dry meat and bad cooking. It´s a shame that this very nice hotel can´t serve good food. They did know how to charge you for the food, but cook it... No!
Beautifully appointmented and definitely a 5 star feel, food was fantastic, the staff were very helpful and friendly, the place had a very relaxing feel, and the kids loved it. It was perfect for us location wise also. No wireless internet, it wasn't working, and I had to use the hotels computer behind the reception desk. Which was great of the staff, who were very helpful, but I do feel provsion should be made for a computer for guests to use in a private area, or even better the wireless should be repaired.
Quite a peaceful place to stay - it was very quiet there when we arrived but got busier as the week went on. Lovely clean rooms and the whole hotel had a luxury feel to it, and it felt high quality. Lovely peaceful location in the countryside but easy to get to local towns and beaches. The hotel felt a bit soulless at times, partly because it was so quiet. It felt like there should be more going on or more things organised but there was little information about what the hotel offered (no general guide in your room, for example).The service was laid back, which was good, and most people were friendly and helpful but it lacked 5 Star attentiveness that we've experienced in other resorts of this calibre. It's like 5 Star but you're left to your own devices, so if that's what you're after it's great.
The convenience to all the shops and the closeness to the motorway Very poor equipment in the gymnasium and the fact you had to pay to use the spa facilities.
The hotel is situated in the centre of praia da rocha and is 500m from one of the finest beaches in europe. Only down side the beds are single 2 single beds pushed together to make a double.
The breakfast. The quality of the bed The room was awful in terms of decoration (clearly not suitable for a 4 star hotel). The air conditioned didn't work properly. The water pressure was low.
The room and the view was fantastic yes we did not have an iron in the room:)
Central location, 5 star service, as my wife is a wheelchair user the manager had upgraded us to a larger room with full sea view, reserved us a private parking space and without any prompting left us a complimentary basket of friut for my birthday. Disabled facilities not very good, no rooms with a walk in shower
Location is excellent Hotel Staff could have been a little bit friendly especially on front desk.When we arrived at front desk our small child got very sick & the Staff on reception did not do anything to help or assist.Not very customer friendly. Staff in breakfast room were a bit better & the staff in the Jupiter Spa were very polite & friendly.
Lovely Hotel, spotlessly clean, with good friendly staff. There is an excellent spa and the location which is practically on the beach is an ideal spot for sunbathing or walking because of the boardwalk which is the full length of the beach. There was nothing that I didn't like.
The staff were extremely helpful
Cleansiness, centrally located, close to beach, great sea view, room size. Small pool, poor quality breakfast, unfriendly staff, hidden costs- i.e. no iron resulting in having to pay for laundry.
The quality and the price (77 euros per night). your normal prices seem extravagant
We stayed in September 2010 when the hotel was new and some facilities were not available. The accommodation was excellent and very spacious. The pool was lovely and there were always plenty of sunbeds available. The food at breakfast was good though sometimes slo in being replenished Although the food at breakfast was good and the staff were very nice service was very eratic.There were lots of staff milling around at times but they were very disorganised and sometimes there would be a long wait for tables to be cleared of food trays to be filled. The hot water in the villas was provided by a hot water tank and if all four of us tried to shower one after the other the hot water would run out.
Beautiful location and setting. a very nice resort. Staff are very friendly and extremely helpful. Superb breakfast buffet, good restaurant, lovely pool, suites very comfortable Breakfast times could be extended - this might help with seating difficulties. Definitely need more sun umbrellas as it gets very hot.
The breakfast was great with a wide selection of choices and the apartments were beautiful, fully equipped.
The location was good and the layout excellent. The apartment was more than we had expected from the web site information. We were disappointed with the second evening meal we had at the restaurant and it was not up to the standard of the one we had earlier in the week.
The accommodation was new and much larger than usually found. The accommodation is in self catering villas. The spa treatments were too expensive to make use of.
top rated hotel in every aspect, simply wonderful.You must come with a car though, otherwise you need taxi to/from hotel to town or back. none whatsoever - all was perfect.
It was quite upmarket yet laid back with friendly, efficient service, a lovely pool area and gardens and a bistro style restaurant that offered a 20 euro 3 course meal as well as a la carte and everything served was delicious. The townhouse bathroom fitments were elderly and some tiles cracked but overall the accommodation was incredible value, spacious and with a large modern kitchen and with nice touches such as the hammock on the terrace.
We were upgraded to a duplex townhouse from a double room as I believe the hotel was overbooked. The duplex townhouse was beautiful with three full bathrooms, a large living a dn agood sized kitchen. The kitchen was well equipped with a dishwasher, cooker, microwave etx. There was a balcony plus a terrace with a beautiful view over the pool and gardens. It is a long way from the nearest village, with the nearest shop three kilometres away therefore we felt it would be necessary to have a car if staying at this location (which we didn't have!!)
The 'Town House' that we stayed in was spacious, clean and modern. Hotel pools were well maintained and pool staff always helpful.Use of towels for poolside very good. Poolside bar/terrace accomodated breakfast, this was excellent in terms of choice and quality.Very relaxed upmarket atmosphere. On occation the reception staff were not as helpful as we would expect.
The staff are helpful, friendly and want you to enjoy your stay. We've been a few times and it's nice to see so many familiar faces - a sign of a happy team. Its very peaceful and relaxing and the resort has a distinctly European feel. We like the fact there are lots of different nationalities and types of guests (families with young children & couples) and hope that it stays that way. No.
facilities, and being taken care of. closeness to beach lack of large unbrells around the pool
Nice hotel in a beautiful surrounding. Qiet room with comfortable bed. Easy to find (but don't go according to the recommendations when booking at booking.com which will give you the shortest but not the easiest and most comfortable way). Hard to find anything ... maybe it should be noted that it may be unpleasant to reach the breakfast room which is in little distance to the hotel and can only be reached by walking outside: This was inconvenient during rainy and windy conditions including slippery stairs.
The resort just gets better. The guests are mostly European, probably less than 10% British and the resort is tranquil and very low-key. You don't come here for the nightlife or entertainment but to relax and enjoy Portugal. If you're staying for more than a few days, you'll need a car or you might get restless. The staff are very helpful and courteous and the housekeeping is faultless. We wouldn't hesitate to go back again.
Exceptional service, friendly staff, very clean and spacious rooms. I stayed here for one week in May. There were not too many guests and the atmosphere was relaxed. If you want to go to the beach, you'll need a car or a bike (bike from 7euros a day, about 20 minutes to Carvoeiro beach). You can get a cab for 10 euros.
Beautiful lounge and bar area. Externally the pool area and gardens were of a high standard. Suite was very clean and had everything we needed. The breakfast was very poor for a 4* Hotel, struggled to find something nice to eat and when we had lunch this was also very disappointing.Therefore we decided against having an evening meal at the Hotel.
The accommodation and grounds were excellent. The proximity to the town and numerous restaurants was a plus for us.
Very calm place, with a lot of space outside the villa to enjoy the good weather of Algarve. More children activities during the day.
Very comfortable, staff very polite and helpful set in a very peaceful and relaxing location.
quiet scenic surroundings lack of entertainment
Very helpful and pleasant personnel, very clean and large territory, free wi-fi zone, comfortable apartment. We will strongly recommend to the hotel management to change home appliances - washing mashine, coffee mashine and fridge - everything were in bad condition and rusty.We were travelling with one year old baby and for us was very important easy access to to the beach and playground. In reality we had to use a car to go to the beach, playground was small and not clean.
We liked everything, great view from terrace, hotel (apartments) itself, staff was very helpful: we were assigned a house which was way too far from the house our friends had so we asked in the reception to change it and they changed to the one next to our friends. The beach is a bit far, like 10-15 minutes from the hotel, you have to take the stairs down there.
Friendly staff and good restaurant.
Our room had a lighthouse shining into it over the night we stayed. The house also smelt heavily of smoke atlthough we had requested a non smoking house. We moved to the Cloina Da Lapa on the second day and our stay there was fantastic.
Good location, very clean, well serviced Did not take notice of request for four single beds, although this was written on the booking form, this resulted in being transfered to very cold accomodation which took approx 2 days to warm up.
The staff were very friendly hotel nice and clean.
As I was holidaying on my own I felt very safe and the staff were very helpful. I didn't have a balcony. I would book sea view next time.
the hotel is in the heart of the resort with easy access to all facilities
Location the hotel in its self was ok the room was shocking
The view from the hotel is fantasric, great prices for food, in and around the hotel It was a bit old fashioned
Close to the beach.Comfort and staff so friendly.
I enjoyed my stay at the hotel due to the location and standard of the hotel
Reception Staff could br friendlier
The pool was warm and clean. Not up to 5 star standard. Breakfast very poor for vegitarians. Hotel and Casino look tired and need updating.
The see view.
Good breakfast, nice room, Nice staff, good outdoor area, nice terrace with bar just inside the door. They had a very poor wifi system, it didn`t work in my room, I needed to sit in the lobby with my laptop. This is a 5 star hotel? And of course it should work in the rooms as well.
It was very relaxing and quiet (particularily at night time), villas were very clean and spacious, with good distance between each, adding a sense of privacy. We noticed that some guests allowed their children to use the kiddies pool without any clothes on, this happened on more than one occasion. At one point, one of these children started pee'ing in the kiddies pool, I thought the bar staff should have asked the parents to put swimming shorts/diapers on the children, but this never happened.
Everything was very good except for the cleaning of the room. The toilet was cleaned with dirty water. The horrible smell was throughout the entire floor.
ease around the site.
Calm, awy from city busttle
The hotel and apartments themselves were clean I couyld write an easy here- the hotel first and foremost is not 4 star- the accomodation and apartments were bog basic and for the money we paid for it I odnt think it was justified at all. We were there for a wedding and most of the wedding party were staying accorss the orad in "presa De Morra" apartments & villas- which turned out to actually be cheaper than our accomodation and un comparible in terms of comfort- presa De Mora is 10 times more luxurious then Colin Da Lapa and a much nicer resort in general. When I went to management to complain that I was mislead by the internet infomration/pictures etc for Colina Da Lapa and its star rating, mamagement were not helpfull at all. Minimarket is never open either- another false service lis
The apartment we had was spacious, well equiped and clean, the staff were friendly, efficient and helpful. The complex itself is set in lovely grounds with plenty of space between each residence. The mini-market, bar and restuarant were all closed, although it's low season I think this situation needs addressing.
Lovely, quiet location, very peaceful, helpful staff. Some of the facilities closed unexpectedly, probably due to the fact there were so few guests. The restaurant was closed unexpectedly, and sometimes didn't open in the evenings, and the same was true for the shop.
The villa was clean, spacious, light and airy. Majority of staff were excellent and happy to help out when asked - a couple of the bar staff had a bit of an attitude which let the rest of the staff on site down. Gardens and surrounding areas were well looked after. A suggestion to help improve on comfort/relaxation would be better quality patio furniture and furniture on the balconies.
great variety for the breakfast, lift very quick,very clean and bright, staff very helpful, reasonable priced. room for three using bed sofa there was very little space for coffee table
Great location. Free internet. Very helpful staff. Missing wifi
Perfect location , the strip that it is on is fantastic for restaurants and shops. The views are beautiful. The pool does not get much sun and No Wifi at present.
Excellent location of the hotel, very kind staff, new equipment of the facilities, very clean facilities... Great location for visiting several beaches in Algarve! Breakfast should be improved (poor selection).
Modern well furnished room. Good breakfast selection Noise overnight from street as room was on ground floor. Pool small and as in basement had no outlook Hadn't booked car park and there is no parking adjacent to hotel
Lovely hotel,modern and very clean. It is ideally located beside beach and in close proximity to shops restaurants and bars. I would definitely recommend Rocha Hotel Apartamento to family and friends. The buffet breakfast provided a wide variety of breakfast dishes - the only criticism I would have is that the hot food section was by no means warm let alone hot!!
Proximity to the beach was good and rooms were big and comfortable, bathroom well equipped. Some of the female staff at reception were a bit rude - some customer service skills would be of benefit to them
everything: exelent location, staff, room facilities, plenty of space, pacefull atmosphre, good internet acess, room designe.
A brand new Hotel with great design ans style in the centre of Praia da Rocha in Portimao right on the beach with private parking..I advise staying in the junior suites, just perfect. Nothing,
great friendly service. excellent clean modern contemporary decor. locatino is awesome. not the hotels fault but the music from the hotel across the road was very annoying.
Lovely setting, very quiet, nice room, clean and comfortable, reasonable breakfast, friendly staff and free car parking. Dated hotel, although I don't mind the 70's look.
Small kitchen in room The breakfast was always cold
Room had efficient air conditioning. The room was comfortable and clean. The pool area was gorgeous. The breakfast buffet was the worst we have experienced at any hotel on our vacation adventures.
kind helpful staff, clean and spacious room very uncomfortable mattress, poor breakfast
Nice swimming pool, good breakfast, big rooms, good distance walk from the beach aldo you have to be carefull with the traffic circulation. The swimming pool snacks quality do not reflect the expensive prices. Aldo some rooms have sea view, beware that many do not have that. The hotel needs some works due to it's age.
The food could have been better, espacially breakfast. No fresh coffee, machine only!
the hotel was very clean and we did not get disturbed for room service for example, the veiw was lovely too from our balcony, the breakfast options was more than adequate, friendly staff. no
The only plus is the hotel being 250 m from the beach and the new sauna and steam bath. Very old rooms. From the 70's. Horrible carpets. Several persons complaint about skin problems my wife inclusive. Food is junk! Don't even think about going here. Booked 3 nights but stayed only 2. How can this be a 4 star hotel? Something is wrong with the way the hotels are classed in Portugal....
The proximity to the beach. The towels could look like much cleaner that it actually was. Having to pay at the check in.
meet our expectations
The efficiency of the hotel Berakfast should start 30 mins earlier to enable early pick up times from hotel
Despite some bad reviews of the decor, we thought it was bright and modern. The pool is great... set up a tab in advance and then swim up, sit on your stool and enjoy a cold beer in the pool. There is an indoor pool, sauna and jacuzzi if its cold outside as well. Breakfast was fine and always re-stocked when we were there. The location was great for us. Not right in the centre of the 'strip' of restaurants but close enough to walk to the beach or local bars and restaurants (it is up a slight hill though if you're less able) Our fridge didn't work which was a little annoying as we would have liked to have kept the drinks cold
convenient location jacuuzi not in good condition
Nice Hotel. Staff generally good. Nice Pool. Location good . Generally clean. Would Recommend Room cleaning could be 7 oclock at night. Shower adequate
The hotel provides good accommodation at value for money prices. The staff are friendly and efficient.
Manuel on reception was brilliant! Loved the pool and rooms were cleaned daily. Hotel is in the thick of the town and you have everything you need within walking distance. sunbeds were very uncomfortable.
The Hotel staff were very helpful and polite There was no soap or shampoo etc in our room. We stayed off season and for just one night, so maybe that was the reason.
interier design unable aircondition in bathroom
Nothing When I arrived they could not take a credit card, so had to pay cash. They di not ask for my passport, and then asked me to provide it at 2am when I returned to the hotel. Staff were surly, breakfast was uneatable, and TV did not work in room
Central position of the hotel within the resort The breakfasts were poor, with luke warm food. Also the decor of the hotel was enough to induce a migraine
new and beautifully appointed Heating hard to understand . It would have been nice if there had been some tea/coffee sachets available and some detergent for the dishwasher
the view to ocean and the wonderful room nothing, all o.k.
Wonderful resort, very luxurious.
Everything was of an excellent standard. A great place for families.
I loved the quality and design/layout of the apartment and resort itself and could easily have moved in and stayed there!!! The staff were delightful too. I would have liked more equipment in the gym - a cross trainer, would be good.
Service and comfort. Good breakfast. Location too far from the beach. Rental car required.
The quietness We are sure it will be nice but it was so deserted it was like being on a desert island.
The Monte Santo resort had only been open for one week prior to our visit so was still experiencing "start up" issues. However, this in no way spoilt our enjoyment of the holiday. Staff were very accommodating and informative. Service under the circumstances was excellent.
The resort itself was lovely. The apartments and poolside were well kept and beautiful. Our fridge, iron and central control system did not work
Dining in the resort was excellent. The indoor and outdoor pools were also very enjoyable. Nothing
The Vilalara is the most beautiful relaxing , peaceful and magical place I have ever stayed at. The staff are exceptional , the location is unimaginable and the peace and quiet is a tonic for life. I will visit the Vilalara many more times in the future without doubt. We have traveled extensively but this has got the be the top of our list for summer vacation. We hereby thank all the staff at Vilalara for a wonderful stay. there truly is nothing to dislike
Superb location, great facilties and very friendly staff
A peaceful retreat with plenty of places not to do anything...... restaurant choices on site were limited
marvellous place! excellent dinner. Not so good service for price and quality of food. Improvement is needed in staff. We ordered a glass of "Morgado de Ste Catherine" and another wine was served with no explanation.
The resort is fascinating with breathtaking views of the beach. The view overlooking the pool is spectacular. The hotel has its own private beach which is beautiful. The hotel is landscaped very well with beautiful plants and flowers. The rooms are big and spacious, and the staff is very courteous. Would certainly recommend the hotel to anyone considering visiting Faro. The hotel should have had a tea/ coffe maker in the room. For the price you charge, this is an expectation. To call for room service costs 5 euro per person which normally other similar resorts worldwide do not chanrge
Comfort and quietness. Should have towel service at beach
Excellent hotel in beautiful gardens, very nice staff, perfect for a resting family holiday. High standart new rooms. We were there a couple of years ago and will return for sure in the future! The Spa is wonderful. Only quite expensive. More attention should be given to room cleaning for this luxury hotel
Spacious room, fully carpeted, well furnished; low rise accommodation; beautiful gardens and cliff top location. Daily change of complimentary pool towels. Restaurant prices are much too high.
Wonderful grounds everything on site
Well kept hotel and equally smart guests. Excellent food & beverage. Interior decor style needs updating.
Variety of restaurants, quality of food, amazing beach with beds and professional level of SPA. Servants in the restaurants expressed quite strong dissatisfaction if the tips were less than 10 %.
In addition to the above, I liked the peace & tranquility & space in general, in particular the spacious grounds, gardens etc. I was disappointed with the quality of furniture on my balcony given the fact that I observed furniture of quality in similar suites where I was based, furniture on my balcony was that of a 1 or 2 star Hotel, I have already indicated my disaproval on the personal questionaire at the Hotel, I would at some stage like a report directly to me regarding the unsuitable furniture on my balcony, I stayed in 7 Oasis Parc at the Hotel.
Everything was brilliant,with the exception of below. Food was not up to a good standard, but was not overpriced.
The variety of facilities, the high standard, the staff, and the wonderful gardens. Beds could be better. Do not like two singles pushed together to make a double or king. Need better beds.
excellent service by staff, beautiful grounds, private beach & overall pleasant ambience. Good buffet breakfast Forget the bar snacks - both too expensive and very poorly prepared. The main restaurant was acceptable - just. The food was OK but not exceptional however the prices were very high. You can easily find a better dining experience outside the hotel so only go to this restaurant if you really don't want to leave the hotel surroundings.
hotel was of a very high standard and we were very well treated by the staff. not really
We were impressed with the staff who were very friendly and helpful. They have a lot of repeat clientele for that reason The Hotel has a few restaurants to choose from so you can choose to dine in any one of them. We liked Arte Nautica as it is on the beach in Armacao de Pera - stunning location and brilliant fish, or you can have a snack The location isnt so great as it is out of town. If you are not mobile you will need to hire a car or take a taxi which are cheap and plentiful. The staff seemed to push their very expensive New Year dinner and there wasnt much choice. to dine elsewhere. They also naughtily put the costs of two New Years dinner on our bill when we hadnt even booked or attended the event which goes to show that behind the staff smiles there is the pound signs motive to make as much money as possible from their guests! We were not convinced the hospitality was genuine for that reason especially when the staff all repeated the same sentence - is there anything we can do for you. It seemed they attended a management school and were taught to say that
Lovely big,clean and comfortable room. Breakfast was excellent! It was noisy at night but that was possibly because it was during school holiday time and there were lots of children and also maybe the floor we were on?
breckast was very good,nice staff,close to the beach
Everything was exellent!staff was very friendly with kids,very helpful!the atmosphere is great!location and views are fantastic!would like to come back again!
Good and comfortable hotel, nice room, excellent pools (one of the best inside pools ever seen), very well located in a quiet area, very close to the beach. Although the chairs and umbrellas around the pool are not enough when the hotel is fully loaded, there still are a considerable number of them to be used by the guests within a very large area of grass over the sea! The hotel staff was amazing, very friendly and helpful at all times, but I would like to make a note around Marisa Costa (Pestana's Vacation Club) which was unsurpassed with us and especially with our baby, making everything for us to feel comfortable and welcome at the hotel. Between 19h30 and 21h00 the showers have a significant loss of pressure making every bath in this period a negative experience. Although parking is free to guests, they could control it better, as some guests tend to feel that their cars occupy more than one place. Breakfast was good but they failed inexplicably in terms of variety of fruit, bread and (during August week) clean dishes and coffee mugs. For a family hotel they could already have a dvd player in each room!
The staff was very helpful. They did their very best to solve a problem that came up during our stay and did a great job! Not really.
Cliff top location, spacious public rooms, very friendly staff, well equipped kitchenette in room, good sized bathroom. Breakfast and dinner buffets both good variety and quality. Restaurant service excellent. Parking is extremely limited. Bathroom amenities were rather sparse. Price of dinner buffet higher than usual in our experience of 4 star hotels.
Hotel has a great location with easy access to Golf and beaches. The amenities are plentiful and of a high quality. Indoor and outdoor pools with a small fitness center and Jacuzzi and Sauna. Breakfast Buffet is good. The price of Internet service needs to be more competitive ..too high.The Fitness center needs more equipment.
the location was outstanding
The proximty of the beach and the service from the front of house staff The Bed was very uncomftable
We got a suite instead of the booked room, which was a nice surprise.