Aquila Guest House

Guests have mentioned that the rooms are spacious and clean, exceeding their expectations. However, some guests have reported issues with cleanliness, such as clumps of hair on the bedding and sticky floors, suggesting that attention to detail is important.

Guests have enjoyed a delicious breakfast and appreciated the accommodation of vegetarian needs. However, some have mentioned that the breakfast room was cramped, and others have reported issues with the quality of the food, such as dry bacon.

Guests can take advantage of free parking at the hotel, and there is also a private parking option available. However, some guests have experienced challenges with the card machine for payment due to load shedding.

Guests have praised the friendly and helpful staff, with specific mentions of staff members like Anna and Nadia. However, there have been reports of unprofessional behavior from certain staff members, which may indicate inconsistencies in service quality.

Guests have found the beds to be comfortable, with some mentioning the availability of electric blankets. However, there have been reports of issues with the heating and the quality of pillows, indicating a need for maintenance and improvement in this area.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the walls were quite thin, leading to disturbances from neighboring rooms. Light sleepers may want to consider this when choosing their room.

While many guests praised the cleanliness of the hotel, a few mentioned issues with cleanliness, such as clumps of hair on the bedding and sticky floors. It's advisable to check the room thoroughly upon arrival.

Guests experienced issues with load shedding affecting facilities such as the card machine and breakfast preparation. It's worth being prepared for potential inconveniences related to load shedding.

Some guests encountered feather-filled duvets despite requesting feather-free bedding. It's advisable to reiterate any special requests upon booking and during check-in.

A few guests suggested a variation in the breakfast menu, and some experienced delays in breakfast preparation due to load shedding. Guests may want to inquire about breakfast options and timing upon arrival.

The hotel offers car rental and shuttle services, which can be convenient for exploring nearby attractions such as Brooklyn Theatre and Hatfield Plaza.

Some guests mentioned maintenance issues, such as problems with heating and air conditioning. It may be helpful to inquire about the status of room facilities before check-in.

Several guests praised the friendly and helpful staff, particularly mentioning individuals like Anna and Nadia. Engaging with the staff for assistance and recommendations is recommended.

The hotel has 24-hour security and CCTV in common areas, contributing to a sense of safety for guests.