With a stay at Royal West Indies Resort in Providenciales (Grace Bay), you'll be convenient to The Regent Village Shopping Mall and Grace Bay Beach. This 4-star hotel is within close proximity of Salt Mills Plaza and Leeward Beach.
Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while complimentary high-speed (wired) Internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy a satisfying meal at a restaurant serving guests of Royal West Indies Resort. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Free self parking is available onsite.
Absolutely beautiful setting it's hard to beat the private beach in front of the hotel.
I think the staff could use a couple lessons in customer service, it often feels like they were troubled by simple requests.
Overall we were impressed with the Royal West Indies hotel. The rooms feature full kitchen. We had a king bed and a sofa pullout bed both of which were very comfortable. Each apartment features a patio with seating. TVs with cable were available in the living room and the bedroom. It was incredibly spacious -- much more room than we were expecting for a group of 4. They have bikes, kayaks, paddleboards and more for your enjoyment which are all included you just have to sign up for them. The location is prime -- right on the beach in grace bay and walking distance to the grocery store and prime shopping/downtime area. There is also a happy hour at the restaurant from 5-7pm with half-priced drinks. The food was good and not as expensive as most places in Turks and Caicos. Multiple pools and a hot tub were available on site. Would definitely stay here again. Staff were kind and excellent in their customer service.
Service can be incredibly slow. Our room was often not cleaned until after 3 in the afternoon though the cleaning staff was nice. Towels sometimes weren't available for the beach in the middle of the day. Despite those small things the staff was very friendly and responsive.
When our flight was cancelled due to Hurricane Erica - Royal West Indies Resort management refused to cancel or reschedule our stay UNLESS we book and PAY for a new stay no later than 2 weeks after the original booking. Only then would they refund the original booking. Considering there were no flight/ schedules available at that time and managements un trust worthiness. This was a completely unreasonable offer. Honestly, I have never experienced such sub standard or greedy management in my life.
The pool was the best part. There was a little shady spot for when it was too hot to be in the sun. It was nice and big and our daughter loved it so much!
One worker at the towel hut was rude. Limited the number of towels I could take. Ridiculous. The towels are small so 2 per adult and 1 for my toddler didn't seem like I was overdoing it. One towel only covered half the chair.
great location, good service