The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests found it challenging to communicate with the staff due to the lack of English proficiency, so consider using a translation app or learning a few basic Spanish phrases.
There is no Wi-Fi in the rooms, so be prepared for limited connectivity. Additionally, some guests found the condition of linen and towels to be subpar, so it might be helpful to bring your own if you are particular about these items.
The igloo-like cabins offer a unique and picturesque experience, providing a tranquil and beautiful lakeside setting for a memorable stay.
While the property offers hot tubs, they may not always be available, so it's advisable to check with the hotel in advance if this amenity is important to you.
Some guests reported cleanliness issues in the rooms, such as dusty floors and unclean glassware, so it's recommended to communicate any concerns promptly with the staff for resolution.
Guests appreciated the filling and varied breakfast, but some encountered discomfort due to the gas heater in the breakfast area, so consider seating preferences to ensure a pleasant dining experience.
The hotel is conveniently located near several attractions, including Museo Mapuche Pucón, Playa Grande, and Termas Geometricas, offering opportunities for exploration and leisure activities.
Plan your visit with the seasonal variations in mind, as November is considered the low season, while October is the high season, potentially impacting crowd levels and pricing.
The hotel offers free parking and private parking, making it convenient for guests with vehicles to explore the surrounding areas at their own pace.
Take advantage of the contactless check-in/check-out option and adhere to the physical distancing rules and safety protocols implemented by the hotel for a secure and comfortable stay.