Azul Sensatori Hotel By Karisma

Carretera Cancun Puerto Morelos Km 27.5, 77580 Puerto Morelos, Quintana Roo, Mexico
+52 998 872 8450

Cheapest
rate per night

8.5

Excellent
based on 707 reviews
Azul Sensatori Hotel By Karisma - Puerto Morelos, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
AMOMA $206
TripAdvisor $268
Cancelon $315
AMOMA
TripAdvisor
Cancelon

Good to know

Distance to city center 3.6 mi
Location rating 8.9
Nearest Airport Cancun
Distance to airport 9.7 mi

Rooms

Check-in
Check-out

Luxury Rooms

$414+

Bed type
Provider
Nightly
Unknown
$414 per night
Unknown
$422 per night
Unknown
$422 per night
Unknown
$467 per night
Unknown
$475 per night
Unknown
$655 per night
Unknown
$676 per night
Unknown
$686 per night
Unknown
$1218 per night

Deluxe Rooms

$277+

Bed type
Provider
Nightly
Unknown
$277 per night
Unknown
$382 per night
Unknown
$494 per night
Unknown
$530 per night
Unknown
$642 per night
Unknown
$1189 per night

Standard Rooms

$603+

Bed type
Provider
Nightly
Unknown
$603 per night

Reviews

Traveler rating

8
4
5
0
0

Time of year

Traveler type

Show reviews that mention

+
  • Good
    Dec 2019
    6.8

    The food was excellent. Buffet was delicious and they daily made changes to the menu to keep it from getting boring. The restaurants were also delicious. Drinks were top shelf and excellent. The service was glorious. Mexico and sensatori really knows how to make you feel truly welcomed.

    The room service food was awful and they took 3 days to pick up our room service dishes from the floor in front of our room. The room had no working safe or lock.

  • Excellent
    Dec 2019
    10.0

    The resort has a lovely village relaxed feel. Spacious, a great range of facilities, pools, bars, beaches and restaurants, and with staff who were really friendly attentive and welcoming. Super quiet at night. We were there with a baby and the staff were wonderful with her.

    There wasn’t anything I didn’t like. Loved it.

  • Excellent
    Oct 2019
    9.6

    Quality of food could have been better

  • Good
    Aug 2019
    7.1

    Staff pushed Alcohol to much. Also an employee came to my room the evening before we were leaving offering us a bottle of Rum. What was I going to do with it then? I could not take it on the plane. Made no sense. We did not like the Italian dinner. Service at all the dinners was way too slow. The little kids were restless.

  • Okay
    May 2019
    4.2

    Nothing

    Upon arrival I was told resort was oversold and we would have to stay at another resort. I told the manager that we were there for a wedding with 40 other guests and had booked our reservation back in November 2018 and insisted that we get a room. We had confirmation of our reservation but manager insisted that he could not give us a room. After arguing for over 45 minutes another manager talked with us and said they would try to find us a room. After another 3 hours we were told that they had a room for us. Having to fight to get a room and having confirmation for our stay should not have taken place at all. Everyone that checked in after us did not experience what we had to go through. Next the beach was not usable. The resort beach had seaweed as far out as you could see and the water looked like sewerage. Then to top of the stay I would not rank the quality of the food very high far from being gourmet as advertised. The whole experience was not very enjoyable and I would rank this resort as one of the worst resorts I have ever stayed at.

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About

Overview

This Puerto Morelos property is on the beach, 0.7 mi (1.2 km) from Petempich Bay, and within 9 mi (15 km) of Ojo de Agua Beach and Sanctuary of Hope and Time Capsule. Dr. Alfredo Barrera Marin Botanical Garden and Puerto Morelos Reef are also within 9 mi (15 km).

Expedia

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 707 reviews

9.5

Wellness

8.9

Location

5.0

Breakfast

4.4

Beach

Things to Know

  • Spacious rooms
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Friendly service

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Babysitting or child care
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Outdoor pool
Snorkeling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Airport shuttle (surcharge)
Free parking
Playground
Pool table
Private beach
Storage available
Terrace/Patio
Elevator
Massage
Laundry facilities
Child pool
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Free valet parking
Wedding services
Outdoor tennis
Towels
Grill
Golf

FAQs when booking at Azul Sensatori Hotel By Karisma

Where is Azul Sensatori Hotel By Karisma located?

Azul Sensatori Hotel By Karisma is located at Carretera Cancun Puerto Morelos Km 27.5, 3.6 miles from the center of Puerto Morelos. Arrecife de Puerto Morelos National Park is the closest landmark to Azul Sensatori Hotel By Karisma.

When is check-in time and check-out time at Azul Sensatori Hotel By Karisma?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Azul Sensatori Hotel By Karisma.

Does Azul Sensatori Hotel By Karisma offer free Wi-Fi?

Yes, Azul Sensatori Hotel By Karisma offers free Wi-Fi.

Does Azul Sensatori Hotel By Karisma offer free parking?

Yes, Azul Sensatori Hotel By Karisma offers free parking.

Does Azul Sensatori Hotel By Karisma offer free airport shuttle service?

No, Azul Sensatori Hotel By Karisma does not offer free airport shuttle service.

How far is Azul Sensatori Hotel By Karisma from the airport?

Azul Sensatori Hotel By Karisma is 9.7 miles from Cancun. Azul Sensatori Hotel By Karisma is 26.7 miles from Cozumel.

Can you bring pets to Azul Sensatori Hotel By Karisma?

No, pets are not allowed at Azul Sensatori Hotel By Karisma.

Does Azul Sensatori Hotel By Karisma have a pool?

Yes, Azul Sensatori Hotel By Karisma has a pool onsite.

Photos

Azul Sensatori Hotel By Karisma - Puerto Morelos - Lobby All Photos (25)
Azul Sensatori Hotel By Karisma - Puerto Morelos - Balcony Balcony (3)
Azul Sensatori Hotel By Karisma - Puerto Morelos - Bar Bar (2)
Azul Sensatori Hotel By Karisma - Puerto Morelos - Bathroom Bathroom (4)
Azul Sensatori Hotel By Karisma - Puerto Morelos - Bedroom Bedroom (5)

Location

Most Popular Landmarks

  • Arrecife de Puerto Morelos National Park 2.2 mi
  • Crococun Zoo 2.2 mi
  • Puerto Morelos Lighthouse 3.6 mi
  • Puerto Morelos Town Square 3.6 mi
  • Dr. Alfredo Barrera Marin Botanical Garden 4.6 mi
  • Bonanza Ranch 9.2 mi

Getting Around

Cancun 9.7 mi
Cozumel 26.7 mi

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Azul Sensatori Hotel By Karisma