Pros (+) This was our third trip to El Cid. The facility is amazing and continuing to grow!
4 stars
Hotel Marina El Cid Spa
Boulevard el Cid Unidad 15, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 872 8999Photos of Hotel Marina El Cid Spa
Overview
The Hotel Marina El Cid Spa & Beach Resort is situated in the Riviera Maya, within the resort area of the Yucatan Peninsula. The resort features a tropical vibe with tranquil accommodations for guests that start with the choice of ocean, pool, or garden views. There are four on site restaurants and a full-service Mayan-inspired spa, as well as an adults-only jacuzzi for the ultimate relaxation. There is an on site fitness center, spa boutique, and an all-inclusive meal plan with Platinum Club Service.
This resort offers a stunning outdoor pool for guest enjoyment, featuring over 22,000 square foot of swimming space with waterfalls, a slide and diving pool, and a children’s play area. There is also a sun deck and a swim-up bar. The Hotel Marina El Cid Spa & Beach Resort offers six different bars and lounges for guests, as well as daily pool and beach activities. Tennis courts are available on the property, which also provides access to windsurfing, kayaking, paddle boats, and other water sports and activities.
There are 500 guest rooms at this hotel, which also features a full-service private Marina with 120 slips and a dive shop. There is also a market available near the marina. There is a Pronatours tour desk available at the resort, which also offers 24-hour front desk services and 24-hour room service for guests. All guest rooms include satellite TV with premium channels, a pillow menu, coffee maker, mini-bar, and modern furnishings with private baths and deluxe amenities. Upgraded suites are available with additional living space and amenities.
Latest deals for Hotel Marina El Cid Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Marina El Cid Spa
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Towels
- Fan
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Steam room
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Snorkeling
- Beauty salon
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
General
- Family rooms
- Seating area
- Telephone
- Tile/marble floor
- Storage available
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Private entrance
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Bedroom
- Socket near the bed
Reviews of Hotel Marina El Cid Spa
8.5
Very good
235 verified ratings
Wonderful
150
Very good
33
Good
26
Okay
6
Fair
8
Mediocre
5
Poor
7
Summary of reviews
Guests say
Guests appreciated the great location and excellent service provided by the staff. Many enjoyed the amenities like the pool and gym, but there were significant complaints about the food quality and high charges for WiFi. Overall, while the hotel has its strengths, improvements in dining options are necessary.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.5 out of 10
88 reviews
8.4 out of 10
34 reviews
10 out of 10
1 review
9 out of 10
2 reviews
All reviews
Pros (+) Great resort to stay at for a Mexican vacation. Five restaurants, two pools, beach front, and marina facilty to go snorkeling and deep sea fishing.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Hotel Marina El Cid Spa?
The resort offers four on-site restaurants, a bar/lounge, a coffee shop, and a snack bar, providing a variety of dining experiences for guests.
How is the cleanliness of the hotel and its amenities?
The hotel is meticulously maintained and beautifully landscaped, with immaculately clean grounds and rooms. The staff is dedicated to providing a clean and pleasant environment for guests.
What can guests expect from the hotel's customer service?
The staff at Hotel Marina El Cid Spa is known for providing excellent service, with friendly and professional assistance available at all times. Guests can expect polite and ready-to-assist staff members throughout their stay.
Are there any concerns about the beach at the hotel?
Some guests have mentioned concerns about the beach not being very swim-friendly, but the resort offers a stunning outdoor pool with over 22,000 square feet of swimming space, waterfalls, and a children's play area to make up for it.
What are the best times to visit Hotel Marina El Cid Spa?
The high season at the hotel is in December, while the low season is in September. Guests can plan their visit accordingly to enjoy the best of what the resort has to offer.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Cenotes
Guests suggested exploring the nearby cenotes for a unique and affordable experience. Taxis can be hailed for a round trip at a reasonable cost, offering beautiful water, ziplines, diving areas, and caves to snorkel in.
Variety of Dining Options
The resort offers a variety of dining options, with some restaurants receiving high praise for their food and service. However, reservations for specialty restaurants may be challenging to secure, so it's advisable to plan ahead.
Adult-Only Infinity Pool
The resort features an adult-only infinity pool that overlooks the ocean, providing a serene and relaxing environment for adults to enjoy.
Consider Low Season Travel
If planning a visit, consider the low season in September to potentially avoid crowds and take advantage of any seasonal offers.
Beach and Ocean Swimming
While the pools are highly praised, some guests expressed disappointment with the beach and swimming in the ocean. It's advisable to manage expectations regarding beach activities.
Explore the Three Resort Complex
The hotel is part of a 3-resort complex, offering guests the opportunity to explore various amenities, restaurants, and entertainment options across the interconnected properties.
Paid Wi-Fi Consideration
Some guests found the paid Wi-Fi to be an inconvenience, especially for multiple devices. It's recommended to consider this additional cost and explore alternative connectivity options if necessary.
Room Selection and Housekeeping
Guests reported mixed experiences with room cleanliness and housekeeping services. It's advisable to communicate any specific preferences or issues directly with the staff for a more tailored experience.
Consider Off-Site Activities
Guests recommended exploring off-site attractions such as the Dr. Alfredo Barrera Marin Botanical Garden and the Crococun Zoo for a diverse experience beyond the resort.
Location
Boulevard el Cid Unidad 15, 77580 Puerto Morelos, Quintana Roo
What's nearby
- Dr. Alfredo Barrera Marin Botanical Garden1.2 mi
- Puerto Morelos Town Square1.2 mi
- Puerto Morelos Lighthouse1.3 mi
- Crococun Zoo3.2 mi
- Bonanza Ranch4.6 mi
- Arrecife de Puerto Morelos National Park6.4 mi
- Playa Paraiso Golf Club7.3 mi
- Parque Cenote Las Mojarras10.3 mi
- Selvatica Adventure Kingdom12.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Marina El Cid Spa
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | $238 |
Average price (weekend night) | $221 |
When to book a room at Hotel Marina El Cid Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Marina El Cid Spa
FAQs when booking at Hotel Marina El Cid Spa
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto MorelosGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Cancun |
Distance to airport | 13.9 mi |
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