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3 stars
Terra Mistica Ciudad Del Lago Hotel
Provider
Provider for Terra Mistica Ciudad Del Lago Hotel
Provider for Terra Mistica Ciudad Del Lago Hotel
Provider for Terra Mistica Ciudad Del Lago Hotel
Photos of Terra Mistica Ciudad Del Lago Hotel
Overview
With a stay at Terra Mistica Ciudad Del Lago Hotel, you'll be centrally located in Puno, within a 10-minute drive of Lake Titicaca and Carlos Dreyer Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Puno? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
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Amenities at Terra Mistica Ciudad Del Lago Hotel
- Room service
- Free Wi-Fi
- Business center
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Parking
- Laundry service
- Laundry facilities
- Complimentary breakfast
Services and conveniences
- Room service
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Pool and spa
- Sauna
- Hot tub
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Increased accessibility
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
Family friendly
- Babysitting or child care
- Complimentary breakfast
Bathroom
- Hairdryer
Dining
- Minibar
General
- Storage available
Health and safety
- Safe
Reviews of Terra Mistica Ciudad Del Lago Hotel
8.2
Very good
560 verified ratings
Wonderful
249
Very good
124
Good
111
Okay
24
Fair
34
Mediocre
4
Poor
14
Summary of reviews
Guests say
Guests appreciated the great location and friendly service provided by the staff. Many reviews highlighted the cleanliness of the rooms and the helpfulness of the reception staff. However, there were several complaints regarding the condition of the facilities, including issues with water quality, bed comfort, and noise levels. Overall, while guests enjoyed their stay, there were notable areas for improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
58 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant, bar/lounge, and the option to have food delivered to your guest accommodation. Additionally, you can enjoy a complimentary breakfast during your stay.
Are there any concerns about the hotel's cleanliness that I should be aware of?
Some guests have mentioned concerns about the cleanliness, such as flickering lights, unstable Wi-Fi, and issues with daily cleaning service. However, the staff has been described as friendly and attentive.
What are the best times to visit the hotel?
The high season is in March, and the low season is in August. Consider these times for your visit to make the most of your experience.
How is the quality of the beds at the hotel?
While some guests found the beds uncomfortable and the room tired, others have described the beds as comfortable. The hotel also offers extra-long beds and allergy-free rooms.
Is parking available at the hotel?
Yes, the hotel offers free parking and an airport shuttle service for your convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those facing the inner courtyard, lake, or mountains for a more enjoyable stay.
Check Hot Water Availability
Some guests experienced issues with hot water, so it's advisable to confirm this aspect before booking, especially if hot showers are essential.
Consider Noise Levels
Guests noted that rooms facing the street or near a nightclub could be noisy, impacting sleep quality. Requesting a quiet room or using earplugs may be beneficial.
Verify Payment Options
The hotel may only accept cash, as mentioned in a review. It's important to confirm payment methods in advance to avoid inconvenience upon arrival.
Be Mindful of Altitude Sickness
Due to the hotel's location at high altitude, some guests experienced altitude sickness. The availability of amenities like extra blankets and heaters can be helpful in such cases.
Breakfast Timing
The breakfast service starts early, which may not suit all guests. Confirm the breakfast timings to plan accordingly, especially if you prefer a later breakfast.
Confirm Wi-Fi Stability
Several guests mentioned unstable Wi-Fi. If reliable internet access is crucial, it's advisable to confirm the current status of the Wi-Fi.
Room Selection for Vegans
If you have dietary restrictions, such as being vegan, the hotel staff may accommodate special breakfast requests, as reported by guests. It's worth inquiring about this option in advance.
Consider Room Upgrades
Some guests received room upgrades, which enhanced their overall experience. Inquiring about upgrade options during check-in might be worthwhile.
Utilize Luggage Storage
If you have an early check-out or plan to explore the area after check-out, the hotel offers luggage storage, providing convenience and flexibility.
Location
Jr Conde De Lemus No 120, Puno Pun01
What's nearby
- Puno Cathedral217 yd
- Puno Plaza de Armas245 yd
- Titicaca National Reservation3.9 mi
- Sillustani11.8 mi
- Taquile Island23.4 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Terra Mistica Ciudad Del Lago Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in PunoGood to know
Value for money | 10.0 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Juliaca |
Distance to airport | 27.1 mi |
Everything you need to know for your stay in Puno
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