Located in Punta Cana (Cap Cana), Sanctuary Cap Cana by Alsol - All Inclusive - Adults Only is convenient to Juanillo Beach and Cap Cana Golf Club. This 5-star resort is within close proximity of Punta Espada Golf Course and Cap Cana Puerto Marina.
Make yourself at home in one of the 176 air-conditioned rooms featuring minibars and DVD players. Rooms have private balconies. Plasma televisions are provided for your entertainment. Private bathrooms have designer toiletries and bidets.
Rec, Spa, Premium Amenities
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a fitness center. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and shopping on site.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the resort's dining establishments, which include 5 restaurants and a coffee shop/café. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 5 bars/lounges.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
electrical didn't work in our room in many outlets
Most of the staff was great, particularly bar staff including Martin at the Love Bar. The room was nice and accurately reflected "ocean view." The pools were quite pleasant including the main pool with swim up bar.
Food was very mediocre. More entertainment is needed as well if to compete with resorts in the other islands and even US resorts. They should have more air conditioning in their bars, lobby, typically sweat in these area from lack of it. Even in the restaurants the temperature could have been cooler.
The place is very secluded and is not currently near other resorts so it was very private and relaxing. The staff there is amazing! Everyone is so nice and eager to assist you in any way. I do recommend that you take plenty of Tip Money (apparently cash is preferred because that is the only sure way you'll know they got the tip. No guarantee by just adding charging it to the Room). You will definitely appreciate the amazing service. It was also Seaweed, and every day they cleared the shore of seaweed and would haul it away so that guests could enjoy the beach. This was a 5-Star relaxing Stay... Loved It!
I didn't like that Wi-Fi was not included with, but at least there is an option.
Great location, perfect to get away and not be bothered by crowds. The property is just big enough and everything is easily accessible. Everything is well run and organized. The food we found to be excellent. Find Carlos at the Castle bar for the best drinks on the property.
The only issue we had was our A/C slowly dying throughout the course of the week. Someone came to "fix" it, but it wasn't really fixed. This made the last night there some what uncomfortable, but we were on our way out, so didn't really make a big deal of it.
Pro: Very quiet, relaxing. Good food.
Con: Beach had heavy seaweed
Beautiful setting, great facility, cheerful and friendly staff who go above an beyond to make you feel welcomed and attend to your every need. They also were very sweet to our 4 y/o daughter. Food was decent and multiple restaurant options offer variety. The public beach just next to the resort is also beautiful and worth the short walk/golf cart ride (the hotel staff will give you a lift).
Despite requests from the resort to not "reserve" chairs at the beach and pool, particularly selfish guests would put towels down on the well shaded chairs by the pool and beach before heading to breakfast. Often they would finally show up hours later. Many guests didn't bother to remove their wet towels when they left their chairs so it was difficult to tell which chairs were taken and open.
The place is great, staff are nice.
What i did not like about this hotel and the only reason why i wouldn't recommend it to other tourists is that everybody there seems to be on a permanent quest to squeeze out every little penny out of you. They charge a ridiculous amount of tax on everything (accomodation, meals) of 26%. Other hotels charge nothing or maximum 16%. They make you pay for the water in the room. Breakfast is included but it is not what a 5 star resort breakfast should be like, it's maybe a 4star hotel breakfast and i'm being overindulgent. Whatever you do, the staff look at you with $ signs in their eyes, it's what they've been trained to do. It is a 5 star resort but it lacks the touch. If they could, they'd even charge tourists for flushing the toilet.