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Very little The facilities were not available, air con not working, the hotel room was dirty etc etc
Only the H2O scuba diving center in the hotel. The room was very humid, very noisy. You can hear the music of the nearby hotel all night long. The management of the hotel had also "privatised" the pool area for a party without informing the hotel guests, so that we were obliged to get very loud music very late at night. Breakfast absoltutely disgusting ! Not recommended at all.
The breakfast is definitely not what you expect in a 4 star hotel
The hote location. Reception staff do not handle customer concerns efficiently always. Houskeeping and maintenance staff are not efficient. services ( TV channels, restaurants use, and breakfast are poor).
The dining room was too small for the amount of people staying
Big Breakfast - peaceful place
indoor pool I had the impression that there will be wifi in the rooms aswell at least that what i had read before i went. Wi fi was only in the main areas, which i did not even bother to check i am not sure.
good I had to pay 15Euro deposit for 3 towels!!
overall pleasant atmosphere and good facilities (spa with fitness and whirlpool). also a bit of distance from the hussle of the melliaha beach. The food was excellent. Sometimes in peak hour during the breakfast or dinner it was hard to find a clean table or when seated, staff came only after a while... However it did not happen always. The only thing is there is not much places to go in the evenings. There is not a busy promenade or something, so just hotel premises are for your use. It is however very nice place to stay when you seek quiet private holidays
Nice indoor swimming pool and jacuzzi included in the rate of the hotel. The hotel is in a good position near the ferry terminal to Gozo and Comino but isolated from the city centre or other evening entertainment.
The country side ;one can wake up and have a walk right from the hotel room to the adjoining country side.The spa is also unique as the indoor area is continuous with the outside area. From spa to hotel room is partly open air and weather may not always be fine.
The spa It need to be refurbished at least the room we had needed so! Since it is a 5star hotel
The location was ideal for some quiet walks by Gozo cliffs, and good for exploration of cart rutts and dolmens . The view of Victoria/Rabat and other towns on Gozo and the view of both Comino, and Malta at sunrise was great. Great place to dine under some trees. Rooms are set village like with some trulli rooms and spread out around the 2 pools. The lampshades were very dusty and had black spots (mold?), I asked that the 5 lampshades be removed, but left a bad impression throughout our stay. There was a storm on our last night and the doors rattled. Furniture in our room and waiting lobby were old, had broken pieces and had faded or stained upholstery, not 5 star hotel quality. Transparent glass door to terrace / pool don't give privacy, curtains there were thick to keep out sun and view as our room didn't have a window.
The Spa was very nice, indoor pool is interconnected with outdoor heated pool layed out in a natural landscape. Sauna is also very nice with glass windows overlooking small outdoor garden We had no slippers in the room but where provided with when we asked for.
SPA facilities. We had excess to both pool, Sauna, etc. Location is a ++. If you want to relax.. it is ideal. Although it is a 5 star hotel. Our room requires refurbishment. Everything was tidy. However, furniture and bathrooms looked old (90s) and at times not fully functional.
The tranquility and the garden. The humidity in the room. The lack of specified bill when paying.
Hotel Ta'Cenc was very pleasant,staff were attentive and helpful,without being intrusive.There was tea&coffee making facilities in the room.The breakfast was fab,with a lot of selection.The cliff walk was 10mins away.Transport was provided a few times a day into Victoria&home again.The swimming pool was treat.The hotel is well designed with beautiful plants&small gardens&feels quite private.A real retreat.
it was a relaxing place
peace and quiet and good service nothing
Your Spa and your walks evrything was great
easy and pleasant stay :-) good food and good service!!
Sunbathing on the roof pool
Spacious bedroom & bathroom, functional furnishings & decor, balcony overlooking street. Closest hotel to centre of city Shower a bit antiquated. Noisy when hotel bar closed on Saturday night.
Good value for money, friendly staff and the central location breakfast was not replenished when it was finished
its location and value for money.
I liked the room, nice colors, furniture there were some problems with water supply but were resolved within one hour
It is modern and comfortable Its location is in a neighborhood undergoing redevelopment, currently it appears scruffy but it will improve.
The rooms were very comfortable. I have often stayed in four and five star hotels which did not have rooms this clean. The location of the hotel is good being near the center of the Capital city of Gozo (Victoria). The facilities are mildly spartan but reasonable considering this hotel is rated as three star. The area is fairly quiet and the rooms include airconditioning for the summer heat. We stayed for three days and went up to see the Opera being performed in Victoria. The hotel even provided courtesy transport to the theater. Internet is provided free of charge but I could not get this to function in the room (via cable) but WiFi was available in the lobby. The reception and the sound quality on a number of the TV channels was generally poor and could do with improvement.
It was very modern and clean It was not in a particularly nice part of town and the street outside was noisy.
I've chosen this hotel because its central location on the island of Gozo. From Rabat (Victoria) it's very easy to reach all other places on the island. This central location is specially recommend for travellers who like to walk a lot. Apart of the ideal location the hotel is very comfortable and I had a pleasant stay there. /
The setting, the room, the spa, the view, the decor Using my laptop for Internet (in room 244 with full signal and in the lobby) was very frustrating indeed. User name and password did not work, - in fact charges were reversed. Most of the foreign staff were stressed out and were unable to give the service with a "smile".
Free use of spa and very good breakfasts. friendly staff. a little hard to get to and from it.
Location Ground floor bedrooms looking out at car park had no privacy. Cars were parked outside window. Need net curtain to give some degree of privacy when in bedroom.
plenty of room for all guests paying extra for room safe
Great staff - very helpful and professional. Enjoyed the service a lot! Facilities are in good condition, you can get most of what you need for your holiday at the hotel. Rooms are decent and pleasant to stay at. Breakfast is good. Bus stop is 5 mins from the hotel. We were upgraded to the better room with panoramic view and a bottle of wine with fruits were waiting for us. Can definitely recommend! be ready for the bar to close at 11-11.30pm with no other options around; if you plan to explore Malta using public transportation - that can be time consuming and last bus leaves to the hotel at 6-9pm.
The hotel was clean, comfortable and affordable. Location, food, staff, spa facility
rooms are very big and comfortable. Beautiful view, excellent buffet breakfast! everyting was perfect!
The Spa and the staff there----excellent.The Hotel itself was very pleasant and the Manager also --"on the ball" as are all Corkonians!!! I thought that the breakfast was of inferior quality.Dinner not much better The wedding reception was top class in every way --perhaps that was due to the organizers--the bride and groom . The Hotel Chefs can do it properly when its put up to them-- the food was marvelous!
For me it was very relaxing, however that was more to do with the company that the hotel. The hotel has not met its potential.
We loved the layout and facilities, the private beach, the variety of outdoor seating/hideaways. Room was excellent and we especially appreciated the variable controls on the air con, enabling it to be used all night w/o sleep being disturbed. It was very crowded in the restaurant, leaving us seaching for staff and occasioanlly seating.
location and the lunches were good size of the room 306 very small
It is the right place and atmosphere were you forget your daily routine.
the staff is very nice and the hotel has a very good restaurant!
Nice stay in a lovely hotel/place. Enjoyed great dinner at the resturant, which I suggest; there was a special offer for guests (€ 16, starter, fish main course, sweet. The choice was among 3 options). Excellent and smiling staff
very quiet area and perfect for a relaxing holiday at this time of year. Already recommended
This hotel has a great location just at the pretty Xlendi Bay. We stayed there during low season and was upgrade to a room with sea view and decide to stay one extra night. The staff is very helpful and friendly. The rooms are well cleaned. Overall a great hotel with a perfect location and good value for money. The hotel also have a good restaurant. The beds and pillows was quit hard. The breakfast can be better, we were served green boiled eggs and dry bread. Maybe it is better during high season?
Location and friendliness of staff no
The view was spectacular. The quitness. and The cleanliness of the hotel.
Atmosphere very friendly and polite.
Xlendi Bay is a great location in Gozo. Hotel San Andrea was clean, nice and easy to reach, the staff was very kind and the price really good. Definetely a good choice.