Guest reviews
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Overall Rating
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9.7 "Perfectly clean."9.7 "97% said
rooms were clean ." 9.5 "95% thoughtit was clean ." 8.9 "89% said thebathroom was clean ." -
9.5 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 8.8 "Easily accessible by car , said 88%." 10.0 "Near to public transport , according to 100%." -
9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 9.4 "Housekeeping was great , according to 94%." 8.7 "87% wereimpressed by the valet service ." 8.9 "89% found therestaurant service to be one of the best ." -
8.5 "Food is delicious."8.8 "88%
loved the menu selection ." -
7.5 "Nice rooms."7.6 "76% thought
rooms were spacious ." 9.7 "97% saidrooms were clean ." 8.3 "83% appreciated themodern rooms ." 7.5 "75%enjoyed the shower ." 8.9 "89% said thebathroom was clean ." -
6.7 "Breakfast is mediocre."
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6.0 "Average amenities."6.3 "63% thought the
building was acceptable ." -
5.0 "Internet is average."
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4.1 "Value below average."3.3 "67% said the
breakfast was too expensive ." 1.7 "Theprice was too high for 83%."
Overall Rating
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9.8 "Perfectly clean."9.8 "98% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 8.4 "84% wereimpressed by the valet service ." 9.5 "Housekeeping was great , according to 95%." -
6.9 "Rooms are ok."6.7 "For only 67%, the
bathroom was ok ." 6.8 "For 68%,maintenance was acceptable ." 5.3 "53% said theview was so-so ." -
6.4 "Breakfast is mediocre."
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6.0 "Average amenities."6.2 "62% thought the
building was acceptable ." -
5.1 "Internet is average."
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4.1 "Value below average."3.1 "69% said the
breakfast was too expensive ."
Overall Rating
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.9 "Nice rooms."7.7 "77% thought
rooms were spacious ." 9.6 "96% saidrooms were clean ." 8.4 "84% appreciated themodern rooms ." -
6.6 "Breakfast is mediocre."
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6.0 "Average amenities."6.1 "61% thought the
building was acceptable ." 6.9 "69% considered thelobby entrance to be so-so ." -
3.9 "Value below average."3.3 "67% said the
breakfast was too expensive ."
Overall Rating
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9.6 "Terrific location."
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9.2 "World class service."
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7.0 "Nice rooms."
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6.4 "Average comfort."
Overall Rating
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9.4 "Terrific location."
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
7.6 "Good vibe."
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7.0 "Nice rooms."6.3 "For only 63%, the
bathroom was ok ." -
7.0 "High comfort."
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6.8 "Breakfast is mediocre."
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5.8 "Average amenities."6.0 "60% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Proximity to all the attractions of Old Quebec make this an excellent and tasteful choice for the discerning traveller. Staff are warm and well presented. The hotel is very clean, and rooms comfortable. Meticulous! Well done, Manoir Victoria! Paying $23 per day for parking, though I understand it, remains disappointing.
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8.0review from
The hotel was warm and inviting and the staff was friendly, attentive and accomodating. It was located on a charming side street in Quebec City and was close to shopping, tourist sites, and restaurants. It snowed while we were there in November and the sophisticated Christmas decorations made it a magical place to be for the holiday season. My family thought, though while very clean, that the rooms looked dated. I thought they seemed charmingly European.
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7.7review from
The location is outstanding, right in the heart of the old city, close to everything. Breakfast wasn't included, but it wasn't a huge deal - there are tons of cafes and bakeries in the neighborhood.
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5.3review from
The hotel is in an excellent location, within the old town, close to all the sites. Rather expensive; old fashioned.
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6.7review from
The staff is most helpful. The main dining room is good and good value for money. The staircase from the main entrance is long and would be difficult for those who have mobility problems or those with heavy luggage which they wish to carry.
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5.7review from
Right where we wanted to be
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8.0review from
easy access to amenities, spa... food was excellent
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6.8review from
The Horel staff are very proffessional, they all have a big smile in their face. As soon as you get in the Hotel, they are taking care of you till you leave. L'emplacement de l'Hotel est excellent, en plein centre ville du vieux Québec, en plus c'était le 400ième aniversaire, on a adoré. The bed was kind of narrow, they should have Queen bed in all single rooms. Also, I was on the 6th and last floor and there isn't any safety bars outside the windows, children can easely open the window and fall 30 feet down.
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8.0review from
Main area where all the activities occur. Parked the car and did not need to touch it for the duration of my stay.
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6.8review from
Very Helpful, friendly and knowledgeable staff. Beautiful interiors, very clean hotel, complimentary Internet and lovely herbal toiletries. Huge flight of stairs from Cote de Palais, Taxis cannot access the St Jean (level floor) entrance because street is closed. Main Lobby desperately needs a lift to reception. Lifts within hotel very slow/unreliable and corridors long. Bistro Saint James was disappointing- waited 40 minutes for very mediocre breakfast. Use Paillard across the street instead.
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7.6review from
The convenience to everything. The hotel was very clean/ I think it is over priced a bit. The taxes are high
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10.0review from
Proximity to all the attractions of Old Quebec make this an excellent and tasteful choice for the discerning traveller. Staff are warm and well presented. The hotel is very clean, and rooms comfortable. Meticulous! Well done, Manoir Victoria! Paying $23 per day for parking, though I understand it, remains disappointing.
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8.0review from
The hotel was warm and inviting and the staff was friendly, attentive and accomodating. It was located on a charming side street in Quebec City and was close to shopping, tourist sites, and restaurants. It snowed while we were there in November and the sophisticated Christmas decorations made it a magical place to be for the holiday season. My family thought, though while very clean, that the rooms looked dated. I thought they seemed charmingly European.
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8.0review from
easy access to amenities, spa... food was excellent
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8.0review from
Main area where all the activities occur. Parked the car and did not need to touch it for the duration of my stay.
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7.7review from
The location is outstanding, right in the heart of the old city, close to everything. Breakfast wasn't included, but it wasn't a huge deal - there are tons of cafes and bakeries in the neighborhood.
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6.7review from
The staff is most helpful. The main dining room is good and good value for money. The staircase from the main entrance is long and would be difficult for those who have mobility problems or those with heavy luggage which they wish to carry.
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6.8review from
The Horel staff are very proffessional, they all have a big smile in their face. As soon as you get in the Hotel, they are taking care of you till you leave. L'emplacement de l'Hotel est excellent, en plein centre ville du vieux Québec, en plus c'était le 400ième aniversaire, on a adoré. The bed was kind of narrow, they should have Queen bed in all single rooms. Also, I was on the 6th and last floor and there isn't any safety bars outside the windows, children can easely open the window and fall 30 feet down.
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6.8review from
Very Helpful, friendly and knowledgeable staff. Beautiful interiors, very clean hotel, complimentary Internet and lovely herbal toiletries. Huge flight of stairs from Cote de Palais, Taxis cannot access the St Jean (level floor) entrance because street is closed. Main Lobby desperately needs a lift to reception. Lifts within hotel very slow/unreliable and corridors long. Bistro Saint James was disappointing- waited 40 minutes for very mediocre breakfast. Use Paillard across the street instead.
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7.6review from
The convenience to everything. The hotel was very clean/ I think it is over priced a bit. The taxes are high
