Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
8.9 "Location is great."
-
5.8 "Service is ok."6.0 "Only 60% thought the
service was professional ." 6.8 "Only 68% found thestaff to be friendly enough ." -
5.7 "Vibe was decent."
-
5.4 "Food is average."
-
4.8 "Not very comfortable."2.0 "80% thought it was
too noisy ." -
4.2 "Bad amenities."3.9 "61% thought the
building wasn't nice ." -
4.1 "Wellness & sports facilities were not very nice."
-
4.1 "Not very clean."4.4 "56% said
rooms were dirty ." -
3.2 "Awful rooms."0.0 "100% thought they were
poorly maintained ." 1.1 "89%complained about the bathroom ." 4.4 "56% saidrooms were dirty ."
Overall Rating
-
6.0 "Service is ok."
-
4.6 "Not very comfortable."
-
3.1 "Awful rooms."
Overall Rating
-
9.1 "Terrific location."
-
5.7 "Vibe was decent."
-
5.5 "Food is average."
-
5.5 "Service is ok."6.4 "Only 64% found the
staff to be friendly enough ." -
5.3 "Average comfort."
-
4.3 "Bad amenities."4.1 "59% thought the
building wasn't nice ." -
3.5 "Rooms are not good."0.0 "100% thought they were
poorly maintained ." -
2.9 "Awful breakfast."
-
2.4 "Disappointing internet connection."0.7 "93% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
3.7review from
the shower and tv were broken
-
4.7review from
Its location The price/quality relation is very poor. Also, they have an associated Car hire business which misquoted prices, and then when I said I was going to pay with Credit Card said to me that i would then have to pay 20% additional. The way this company wanted to give me the car hiring contract was also not very transparent. A Hotel should only recommend serious companies.
-
5.3review from
Wifi price and validity period
-
4.6review from
It was in the center, the lobby was large and nice. THe rooms were big and the bed was comfortable. The alarm on my door made a rattling sound all through the first night, I couldn't sleep at all. I told this to the reception; they said they would call a technician but they didn't. The next evening again I insisted and they called the technician at 12 o'clock at night. They didn't apologize for the inconvenience, they didn't offer any reductions. They didn't change my room. Only after the second day, when my husband couldn't enter the room somehow, they changed the room.
-
4.0review from
Close to local market and attractions Room was not that clean. In couple of times the towels were missing from the bathroom! Had to call room service. I left my silver chain in the room, e-mailed to ask to give to my colleague who was still there….still waiting for the response
-
6.0review from
the room was booked through the site, however when i arrived there was no reservation, lucky that they had a room available.
-
7.6review from
It was comfortable and convenient and we met there the group with whom we were going to be traveling -- all of whom, by the way, did not have as pleasant an experience with the Hotel as we did.
-
2.4review from
Quick room service but often not exactly what we asked for I had to ask them to clean the room, the 2nd day it wasn't done, when I asked why they hadn't done it the first day they said because the no entry was on the door handle, it was until 12midday afterwards it was 'make up my room' following my complaint when I returned to the room a 2nd day when it hadn't been cleaned at 3pm they came and cleaned a little but didn't hoover the carpet
-
5.6review from
Second time I travel to Rabat and I stay in this hotel for business. First time stayed in junior suite (very large and confortable) second time in standard room at 4th floor. The hotel is good if you are using it only to sleep and to work. Few minutes walking from downtown (theatre, post office, station area) with lot of restaurants and shops. Few minutes walking from Rabat Medina. It has no swimming pool, no sauna, no gymn. If you are travelling for business and your wife is with you she will hav anything but the room and large hall to stay!
-
6.0review from
Room was clean - restaurants and bars were good but a bit over priced, but food very good Not a lot of ammenities considering it's supposed to be a 5 star hotel. Lost electricity in my room for a few hours also before it was fixed. WOuld recommend but only as somewhere basic to stay
-
3.7review from
the shower and tv were broken
-
4.7review from
Its location The price/quality relation is very poor. Also, they have an associated Car hire business which misquoted prices, and then when I said I was going to pay with Credit Card said to me that i would then have to pay 20% additional. The way this company wanted to give me the car hiring contract was also not very transparent. A Hotel should only recommend serious companies.
-
5.3review from
Wifi price and validity period
-
4.6review from
It was in the center, the lobby was large and nice. THe rooms were big and the bed was comfortable. The alarm on my door made a rattling sound all through the first night, I couldn't sleep at all. I told this to the reception; they said they would call a technician but they didn't. The next evening again I insisted and they called the technician at 12 o'clock at night. They didn't apologize for the inconvenience, they didn't offer any reductions. They didn't change my room. Only after the second day, when my husband couldn't enter the room somehow, they changed the room.
-
4.0review from
Close to local market and attractions Room was not that clean. In couple of times the towels were missing from the bathroom! Had to call room service. I left my silver chain in the room, e-mailed to ask to give to my colleague who was still there….still waiting for the response
-
6.0review from
the room was booked through the site, however when i arrived there was no reservation, lucky that they had a room available.
-
2.4review from
Quick room service but often not exactly what we asked for I had to ask them to clean the room, the 2nd day it wasn't done, when I asked why they hadn't done it the first day they said because the no entry was on the door handle, it was until 12midday afterwards it was 'make up my room' following my complaint when I returned to the room a 2nd day when it hadn't been cleaned at 3pm they came and cleaned a little but didn't hoover the carpet
-
5.6review from
Second time I travel to Rabat and I stay in this hotel for business. First time stayed in junior suite (very large and confortable) second time in standard room at 4th floor. The hotel is good if you are using it only to sleep and to work. Few minutes walking from downtown (theatre, post office, station area) with lot of restaurants and shops. Few minutes walking from Rabat Medina. It has no swimming pool, no sauna, no gymn. If you are travelling for business and your wife is with you she will hav anything but the room and large hall to stay!
-
6.0review from
Room was clean - restaurants and bars were good but a bit over priced, but food very good Not a lot of ammenities considering it's supposed to be a 5 star hotel. Lost electricity in my room for a few hours also before it was fixed. WOuld recommend but only as somewhere basic to stay
