Providing free Wi-Fi and on-site parking, Extended Stay America - Raleigh - North - Wake Forest Road has well-equipped apartments with en suites. It also provides a BBQ/picnic area, laundry facilities and a 24-hour reception.
The comfortable apartments at the property include a refrigerator, a sofa bed and an in-room dining area. They each have a fax machine, a bathtub and heating.
Extended Stay America - Raleigh - North - Wake Forest Road is a convenient place to explore nearby North Carolina State University and North Carolina State Fair, as well as everything the local area has to offer. PNC Arena is also a short car ride away.
Kitchen
Accessibility and suitability
Basics
Parking and transportation
Media and entertainment
Bathroom
Laundry
Health and safety
Services and conveniences
Family friendly
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers free Wi-Fi, complimentary breakfast, laundry facilities, and a BBQ/picnic area. Additionally, the rooms are well-equipped with a refrigerator, microwave, and kitchenware for added convenience.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned concerns about cleanliness, such as dirty floors, unclean bathrooms, and the need for better attention to detail. However, the hotel also received positive feedback about clean and spacious rooms.
What are the best times to visit the hotel?
The high season for the hotel is in March, and the low season is in February. Visitors may want to consider these factors when planning their stay.
How is the customer service at the hotel?
Guests have praised the staff for being accommodating, helpful, and providing great customer service. However, there have been some negative comments about unprofessionalism and unhelpful attitudes.
Is parking readily available at the hotel?
The hotel offers free on-site parking, but some guests have mentioned concerns about the cleanliness of the parking lot and the presence of loitering individuals.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room Wisely
Some guests recommended inspecting the room before settling in, as some encountered cleanliness issues and maintenance problems, such as dirty bathrooms, missing shower curtains, and cigarette burns on bedding.
Consider the Location
While the hotel's location was praised for its proximity to venues, shopping, and eateries, some guests expressed discomfort due to loitering and questionable individuals in the parking lot. It's advisable to be cautious, especially at night.
Verify Room Amenities
Several guests reported issues with room amenities, such as non-functional appliances, dirty microwaves, and uncomfortable beds. It's recommended to check the functionality of amenities upon arrival and request replacements if needed.
Be Mindful of Cleanliness
Many guests mentioned cleanliness concerns, including dirty floors, unclean bathrooms, and a general lack of cleanliness in the rooms. It's advisable to manage expectations and communicate promptly with the staff if cleanliness standards are not met.
Check for Odors
Some guests noted strong odors of smoke in the rooms and common areas. If sensitive to odors, it's advisable to confirm a non-smoking room and address any odor-related issues with the staff.
Exercise Caution at Night
A few guests reported feeling uncomfortable due to disturbances at night, including arguments outside rooms and encountering questionable individuals. It's advisable to be aware of surroundings and report any disturbances to the hotel staff.
Inspect the Surroundings
Some guests observed trash in the parking lot, dirty stairwells, and concerns about safety due to loitering. It's recommended to assess the surroundings and take necessary precautions, especially when parking and accessing the hotel.
Communicate Proactively
In case of any issues with the room or amenities, it's advisable to communicate promptly with the hotel staff. Several guests appreciated the helpfulness of the staff in addressing concerns and providing alternative options when issues arose.
Manage Expectations
Considering the mixed feedback on cleanliness, maintenance, and overall experience, it's advisable to manage expectations and be prepared to address any issues with the hotel staff promptly.
Consider Alternative Options
Given the varied guest experiences, it's advisable to consider alternative accommodation options in the vicinity, especially if specific cleanliness and maintenance standards are essential.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 5.7 |
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Distance to city center | 4.0 mi |
Nearest Airport | Raleigh-Durham |
Distance to airport | 10.0 mi |