Overview

Excelsior Palace Hotel

Via San Michele di Pagana, 8, 16035 Rapallo, Liguria, Italy
+39 018 523 0666

$109+

Rates
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Overall guest ratings

9.1/10 Excellent
Based on 2,017 reviews
See all reviews

Review highlights

  • 9.2
  • 9.0
  • 5.9
  • 5.3

Good to know

  • Nice building
  • Great reception
  • Professional service
  • Great view

Nearby

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    About

    Located in Rapallo, Excelsior Palace Hotel is connected to the convention center, minutes from Marina di Rapallo, and close to Castle-on-the-Sea. This 5-star hotel is within close proximity of Basilica of Sts. Gervasius and Protasius and Porta delle Saline.

    Rooms

    Make yourself at home in one of the 123 individually furnished guestrooms, featuring minibars and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Rapallo? This hotel has facilities measuring 6997 square feet (650 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 2,017 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
    • 8.7 "Breakfast is good."
    • 8.2 "Amenities are good."
    • 7.8 "Nice rooms."
    • 5.9 "Average cleanliness."
    • 5.3 "Average value."
    • 3.6 "Wellness & sports facilities were not very nice."
    • 2.7 "Disappointing internet connection."
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    Overall Rating

    9.1 Excellent
    Based on 1,694 reviews
    • 9.2 "Terrific location."
      7.1 "Great parking, according to 71%."
      8.8 "City centre within easy reach, said 88%."
      7.2 "72% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 8.0 "Rooms are great."
      9.8 "98% thought the view was good."
      7.8 "78% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      7.9 "79% enjoyed the balcony."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average value."
    • 3.4 "Wellness & sports facilities were not very nice."
      2.0 "80% were unhappy with the sauna."
      2.9 "71% didn't like the fitness area."
    • 2.8 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
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    Overall Rating

    9.0 Excellent
    Based on 262 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.0 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.7 "Nice rooms."
      9.9 "99% thought the view was good."
      8.0 "80% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Average value."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 2.7 "Disappointing internet connection."
    View all review categories

    Overall Rating

    9.5 Excellent
    Based on 60 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.8 "Nice rooms."
      9.9 "99% thought the view was good."
    • 7.1 "High comfort."
    • 6.7 "Vibe was decent."
    Hotel type
    Guests say the hotel is perfect for a romantic getaway.
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Great reception"
    "Professional service"
    "Great view"
    data provided by TrustYou

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