Rapallo Hotels

Everything was Perfect!!!!

We felt very welcome and enjoyed every moment. The view and the friendly staff were just wonderful.

Convenient clean hotel good location plenty of scuba diving activity

A bit outdated and not very charming

good location and hotel with pool nearby the beach

Very old hotel with minimum confort (the wooden floor was broken in bedrooms and very dangerous : does not value 4 stars hotel at all (a 2 stars would be enough !!!)

Great location, and the fact it is a very old hotel that has been brought up to modern standards while still maintaining the old charm.

all OK

all OK

The best part was the excellent restaurant and the view from it. I would really stay there again. It is really a lovely hotel.

For some reason Kayak system did not recognize that I did the reservation for 2 adults and a 7 years old child, so when I got at the hotel wasn't aware of the child. Therefore the rate was different and they had to fix the room at the last minute.

The view from our room was perfect

De food in the restaurant on the roof was a shame. Incredibly bad for a hotel of this class and in a foodmecca like Italy.

An excellent location to visit the magnificent sites along the coast. Views from our window were incredible.The staff were friendly and very helpful in many ways. The restaurant reservations were perfect!

The street noise was our only concern, but the location and view were worth the noise.

Big rooms, excellent breakfast and good location

Very nice hotel with clean rooms..The staff was helpful..The bathroom was clean and big enough (for the triple room)..The towels also veru clean

The windows needs change and the breakfast wasnt so rich..It was good but not very good

Very helpful staff and great location in the city center only a few steps from the lovely seaside promenade.

The location and the beach are by far the best in Santa Margherita. The facilities are gorgeous and the views are heaven.

The rooms are pretty old and basic. The bed was also very uncomfortable.

That we received complimentary drinks on arrival and were upgraded to a room with a sea view.The breakfast was also pretty good

They allow dogs in the room and our bathroom smelt like a wet dog. The bed was not as comfortable as I would have wanted. The hotel seemed dated.There was no gym to use. I believe that the price was over valued

We arrived by train and were advised to take a taxi as the hotel is on a hill. It is and quite a steep one. Very friendly staff to greet us. Beautiful decor and our room was perfect. Large room, big comfortable bed, large modern bathroom, a wonderful view of town and sea, clean, clean, clean. The breakfast included was very good with lots to choose from. This was our last stay before returning home and we could not have asked for better.

It is on a hill and is a bit of a walk from town. Only about 5-10 minutes from the centre of Santa Margarita and for us not a problem but for someone with mobility issues it could be. Parking seemed to be an issue for the parking area was small(we were not driving so were not affected) however the staff was very accomplished at organizing the cars.

The building was unusual and the entrance hall enormous. The staff were pleasant and the view from the roof top solarium splendid. The room was o.k. and the bathroom adequate, but large clean white towels and good hot water.

The access to the hotel was horrendous, on a corner of a main road. Getting up the driveway at night was hazardous and the parking very limited.

Location of the hotel and view of the harbor is perfect. Staff was friendly and helpfull.

The hotel is outdated and needs renovation. There is no safe in the room. The meal for breakfast (particularly sausage) was not fresh. Very high price for parking.

Having a junior suite at good price.

No kettle + tea bags+ coffee in the room

Our small dog was welcome and we got a room with a balcony. Modern and very spacious rooms. Old hotel nicely renovated. Wonderful location. 10min walk along car-less small pedestrian walk to Port of Portofino.

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We were upgraded to a room with a view over the water - it was fantastic.

When we checked in they kept our passports whilst we were shown to our room, I would have preferred to be given our passports back straight away.

Good Money&comfort balance

Very friendly staff

Loud airco kept us up all night! Failing warm watersupply was a big downer!

This hotel is in a superb location with rooms with close views over a very picturesque harbour in a stunning town.

It's in a fabulous location right in the midst of the old port, yet provides ultra modern facilities and an intimate atmosphere.

It's not very convenient for accessing by car, since temporary parking is only possible 200metres away, and long term parking rather further. Also the reception/breakfast bar area is somewhat cramped.

Kind, natural & friendly staff. Location of hotel. Atmosphere.

The location of parking - and it's price (15€) given that it was not secured. I imagine the hotel has to pay this price itself, given the shortage of parking, but I think it should be made clear that the parking is not secure but is simply a reserved parking bay up a steep hill (or many steps) from the hotel.

Great location, good food, comfortable room, friendly and helpful staff

The location is excellent as it is situated right on a small beach between Santa Margherita and Portofino. The hotel runs a shuttle bus to a schedule but was happy to run us into either place when we wanted. There was also a bus that stops outside the door. It has been recently renovated and is ultra modern and very chic. The bathrooms are spacious and beds comfortable.with beautiful linen and towels. The restaurant is located on the beach front with doors that open to enjoy the view.

The restaurant during the evening was too formal and very expensive. The breakfast was a little disappointing with a very limited choice for the continental breakfast, everything else was an expensive extra. The sea view is probably not worth booking as the windows facing the sea are high and do not provide a good view.

The hotel renovation has been completed to an excellent standard and the building and rooms look beautiful.

Although aesthetically pleasing the room size was incredibly small with not enough adequate storage space. There is no bath tub and no safe for personal belongings. Even as guests of the hotel you have to pay €25 per person per day to use the hotel's private beach.

Great location in a pretty and vibrant town

Dining room is dated and in need refurbishment.

The suite we stayed in was ideal for a family. L'Albergo e favoloso

Helpful staff. Good value breakfast. Rooms good size. Free bikes for visiting the town. Free wifi. Parking was cheap but has doubled in price recently.

Position not as envisaged - thought was on the beach. Was quite expensive (but thius was high season).

Very pleasant staff and good food

Very friendly and helpful staff, family owned, well situated for access to seaside boardwalk, ferry and train. Room clean and comfortable. Very welcoming of our little dog (thank you).

Breakfast was a disappointment; only bread/buns, juice and warm yogurt available. No fresh fruit, no cheese, no sliced meats. Recommend asking for a seaside room as our room opened to a back alleyway that was very nosy at night. Despite these disappointments we would return again as the location and friendly staff compensated for these.

Staff/ family run, very helpful and warm. the room was nice but at the back overlooking a small lane and very noisy. The lack of a mini bar fridge was disappointing and no resaturant made the room expensive.

Location at the back, and no lift, this is a small hotel of 6-1- rooms on the first floor above a commercial shop and restaurant. But the operators were more then helpful and very pleasant.

Perfect location, comfortable rooms, helpfull staff, reasonable price (with seasonal discount). Once we asked for the possible extension of our stay we got a free upgrade to Superior Double Room. Staff was wery helpfool with planning of our trips to Portofino and beatyfull Cinque Terra villages

Excellent hotel - Elizabetha at front desk very friendly. great English - really great location, across the street from the sea, shopping right there outside the door. Plenty of restuarants within 5 minute walk. Parking across the street is 10 Euro for over-night, but very accessible. Be warned that the parking lot is used for market day on Thursdays and you are not allowed to park in that lot on Thursdays - don't know where you would park that day - maybe a daytrip added to your shedule so you don't have to deal with that. We only stayed one night - but wish we had stayed 3 days - it was a really great place.

Nice private beach, close to town, rooftop pool, and beautiful views. We rented a boat from the close by marina and had a wonderful time crusing the coast including stops at Portofino. Santa Margarita is a wonderful town and has something for everyone on the Italian Riviera.

Beds were very firm. We arrived by car, if you arrive by train with lot's of luggage a taxi would be a good idea.

The hotel is well positionned

The room was very small. The bed was old and the deco was old-faashioned

Very nice room with balcony and view of city. Good location in easy walking distance of marina and ocean. Downtown in Central business district.

No view of marina or water. The hotel looked a little rough from the outside but was updated and very clean inside.

The staff were so friendly and helpful and helped with restaurants and advice on how to get about generally.

The great welcome and friendly staff and the ocatkion - right on the seafrront.

Small bathroom/shower - slightly disappointing breakfast selection.

The hotel was clean, comfortable and cosy. The view from the balcony was spectacular.

Beautiful grounds, view from the balconies, and proximity to downtown area.

Terrible bed very hard poor quality mattress and pillows.Was told I could move rooms so packed all luggage up and told next day we would have to pay another 50 euros. So we kept the same room. Also very noisy doors slamming in morning.Very old cutlery and run down fixtures. Very expensive I have stayed in better 2 and 3 star hotels in Santa Margherita before

Spectacular location, friendly staff, breakfast room with sea view, reasonable prices in bar, Hermes shampoo ;-)

some details hair dryer, some furniture is a little outdated but the location and service make up for this.

Location gr8. Little things like service numbers on phone to call wd b better.

Got accused by ohotel kulm that we didn't cxl booking and asked to pay. V rude reception lady!! This was cxld thru booking.com b4 leaving 4 trip and rebooked cen de d, so bkng.com didn't communicate to hotel of cxl and rebooking. Not professional. Also was booked in2 room overlooking carpark which I specifically asked booking.com not do. Hotel accommodated thankfully so booking.com needs 2 communicate w hotel more!!!!

Very updated comfortable modern rooms. We were upgraded which is always nice.

Breakfast selection was of good quality but simple

Very impressed with the helpful staff at reception. There was a very good selection to chose from at breakfast. Free access to internet was welcomed. Comfortable walking distance from the train station.

This was a very nice hotel with a very helpful staff

The location was the best in front of the marina and within a short stroll to the centre of santa margherita. The room view was stunning looking at the marina and the bay. The room was spacious with basic furniture. The hotel staff was very helpful.

i thought the staff were articularly good and friendly and professional and very helpful, plus i had a very nice room for a very reasonable amount