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Friendliness of the staff. Continental breakfast was disgusting, cereal was stale, cream cheese for bagels was outdated from may. Nothing was fresh or appetizing.
Set back from the main road on, yes, a hillside. A few miles from restaurants, ski facilities and within a reasonable drive on Route 4 or 100 to Rutland, Ludlow, and Woodstock. Room had a separate sink and small frig, but no utensils or dishware. Room had unusual configuration. Bathroom area had no tub and shower was extremely small. Could not bend over. Toilet was in separate, basically, closet with no exhaust or fan. Breakfast was mini-muffins, mini-bagels, dry cereal, coffee, juice -- nothing special.
Stayed for New Year's Eve. Hotel room was huge with big, comfortable king size bed. Very clean room with refrigerator and nice shower. Walls were a little thin with guests making noise but it was New Year's Eve so it was to be expected. Perfect location close to everything.
Extremely close to all ski areas Cheapest price for the area Kitchen area was good, had microwave, mini fridge Parking was bad in the winter. Snow takes up so much room considering small parking lot to begin with. Paper thin walls Can't change heat, no actual heater Bring your pillows
Nothing My flight on Feb 14, 2015 was cancelled due to a heavy snowstorm in the New England region. This hotel (Hillside Inn at Killington) is the only business that refused to refund five (prepaid) days of stay. They could have made me pay for one day, but they took all the money for the entire vacation I was planning to take with my son at Killington.
Nice cheap place to stay for Skiing.
price was right room very outdated, musty smell shower curtain rod bent so curtain didnt stay where really needed
Great price and location for a weeken between mountains No place to hang towels really well, complementary breakfast of eggo waffles, cereal, yogurt, toast, fruit cups.
They have an early check in at 2pm. Accomodating with an iron and board, nice quiet corner room. TV had the Golf channel which was nice. It was comfortable and priced well according to hotels that were next door. Some stains on the furniture.
Had a Dr appointment Room was very good and quiet I will stay here again
Nothing Dirty stained tradh not emptied. Kayak should be ashamed to havd them listed I will not return. Even if i lose the money for a booking in two weeks. I will not ever trust kayak again
Beds are comfortable. My first stay at this motel was shorter and better. This stay was longer and it was average. Washer and dryer are available 24/7 as well as the ice machine. The staff did their job but not real friendly. Myself being 5'10" the room that I was assigned to had a tub and shower combo which is fine and all but when you have to duck to wash you hair it gets annoying after the second shower you take.
Location was beautiful. Mountains right outside the windows. Would be great during winter as the ski slopes are right outside. Main building was under construction and closed. Was not aware of this before arrival. Restaurant and Arcade were in main building and therefore closed also. Had to travel off the mountain to town for any dining.
The location, the views and there was no cell service. They say the rooms have fireplaces, when in fact all they are is an electric insert into a converted gas fireplace. Hard to have a romantic get away with the wife with an electric fireplace.
Excellent room for price. WiFi works well in and out of the hotel. Bandwidth is good enough to video chat. Very scenic in the mountain get away. Good 8ft pool and running trail. No cell phone reception. Easy fix is to use WiFi to text using app.
Staff were friendly and cordial. The place was built for a ski resort but the resort closed so it is miles from area attractions. Bathroom was small. T.V. reception poor.
Showed up at 4:15. Still had to wait another hour before I could enter my room. Check ins started at 3pm. Staffing in restaurant needed more employess took 2 hours total to dine.
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Super staff! Loved the room/suite and the wonderful area. Manager was extremely helpful with a room switch. Great experience that I will gladly repeat again in the future!
The kitchen area was clean and stocked with ample cookware. Went to open up couch for my kids to sleep in and pullout was covered in crumbs and whole crackers. Food in tavern was over priced, small portions and unpalatable. The 'breakfast buffet', which you have to pay for, was sparse And disappointing.
The hotel was nice but too far from anything. Bedroom so small you have to go sideways to get to the other side. Lots of cold air coming threw windows. Pool was huge but so cold! Staff was very accommodating and everything was very clean. Breakfast for $7 was decent and offered a wide variety of foods. Didn't eat in the restaurant but it looked nice. Hopefully someone will be able to get the ski slopes up and running, that would be the key to a great resort.
Excellent place to stay to visit Okemo and Killington General had no butter and only holiday spiced beer...during the three days I spent they did not replenish. The staff did not have or could not get permission to restock. Pass on apps at resteruant but do get main entrees ...bar was out of Jack Daniels??
The room attendant was geninuely kind and helpful during our stay. The checkout time was not clearly stated nor printed on premise. The day of our departure the front desk agent called the room regarding a billing issue, yet failed to realize that the error was caused on the hotels part. No apology was offered
Awesome villa. Extremely clean. Maybe you should tell people the ski area is closed. People upstairs drunk and obnoxious. Too bad that we got up at 4 and did not worry about waking them....
The location was great. The staff was amazing. They were more than helpful and accommodating to all of our needs. They really went above and beyond even on simple requests for us. They were courteous and never once had a bad attitude no matter what time of day it was. Matthew and James were great in particular (be it checking us in at 3:30am or just making sure everything was going well as we were on our way out for the day). The hotel is also very open to suggestions and feedback to help improve the stay for everyone.
The location is pretty good, close to a lot of shops and restaurants. We were supposed to have a Deluxe King room, with a king size bed - they didn't have any available. The best they could do was a room with two double beds and a balcony. The hotel is tired, paint on railing on balcony is peeling. Huge stain on the rug between the beds was not pleasant. Sunday morning waking up to the sound of a lawn mower at 5:30am was not nice. Hearing everything that went on in the hallway and the bathroom next door was not fun either.
We came to check the area out reay for ski season Breakfast, when we arrived down at 8.30am there was very little left to eat and no where to sit so we left with just a coffee
The staff was incredibly accomidating. The hotel.has a bike was station and allows guests to store their bikes to their rooms for safety purposes. The beds were very comfortable, breakfast was amazing, and the hot tub and common areas were great. For mountain bike guests the experience could be improved if there was a secure bike valet, that only staff had access. Guest would drop their bikes with a staff member and have their bikes retrieved by a staff member. This would keep the rooms cleaner and ensure the safety of riders bikes. This is done in other bike destinations like whistler.
Staff was excellent
I liked that it was close to the ski area I didn't like the fact that I had to wait over 2 hours after check in time to get a room. I don't like the fact that James, who was working the front desk when I arrived had no idea what was going on and couldn't even get a list of what rooms had been cleaned and which haven't. He just told me that he just got on duty and doesn't know how long the wait would be. Never apologized for the inconvenience. Didn't offer anything for the trouble. He then finally gave me a room key. When I went to the room there were people's stuff already in there. I had to wait another 45 minutes for a new key. Poor service. Poor quality hotel overall. The location is the only thing going for them.
We were wanting to visit Killington and arrived in mid-Septmber. The leaves had not changed yet but Fall was in the air and it was beautiful. The lodge was very nice with large rooms and spacious community areas. The hot tub was amazing holding over 20 guests with two fires nearby. There were not many guests so we had it to ourselves. They have a movie room and played recent releases each night at 8pm with popcorn. This must be an excellent place to stay during ski season.
Location and views Furnishings very scruffy. Car park rough. Reception barely polite. Bar staff poor. Overall disappointing stay.
Clean Comfortable bed Nice staff Pet friendly, actually welcoming. The tub/toilet room was tiny and the tub was kind of beat up. Not horrible, just the only negative. It would not deter us from returning.
Staff was very nice Room was cold - told by maintenance it was because it was so cold outside the heating couldn't keep up with it. Seems like in VT the heat should accommodate all temperatures, no matter how cold.
The staff was very friendly and helpful. I was pleasantly surprised by the level of cleanliness for a hotel in this price range. We were in town for a swim meet and didn't need a hotel with all the bells and whistles. I wanted clean, convenient and affordable. This place was all those things. Beds were okay. They aren't luxurious. But I didn't expect luxury and I still got a good nights sleep. There is a small fitness area and pool. The fitness equipment wasn't top quality but was perfect for a quick workout. It was all working properly and clean. We didn't use the pool but I could tell by looking at it that it was well maintained. Breakfast had a nice variety. The rooms are not attached to the lobby. This is more like a motel. I prefer hotels and probably would not have booked this place had I realized that. Because I had a good experience here I would stay at this Quality Inn again (happy accident). The walls seem thin and could hear a lot of our neighbors coming and going. Because there were a lot of young families around us everyone seemed to settle in early. It didn't not affect our sleep. Shower is pitiful. There is no water pressure and the shower heads feel like 10 little water pick streams hitting you at once.
The Hotel internet speed upload is paramount in my decision whether or not to making a return to a hotel. I will honestly stay at a Motel 6 over a Hilton if I find the internet speed to fast and reliable. It's simply a big part of my business during the few hours that I am staying at the hotel. Although the internet speed wasn't the fastest I have come across it was faster than the average hotel WIFI and about 1/2 of my home internet upload speed. I repeat UPLOAD speed and not download speed. Most hotel download speeds are basic and adequate. I was happy with the hotel room. The bathroom was smaller than I'd like but adequate.
I liked Steve, owner and his assistant. They were helpful at providing background information about the area, places to visit, very knowledgeable. The breakfast table and coffee were ideal. It is very close to Killington. Very quiet at night. Wifi was not the strongest but than we were not staying there to read our email or play games. There is plenty to do outside of the room and inn.
The hotel staff was amazing the owners were extremely friendly helped with any questions I had about the area and provided one of best experiences iv had on vacation
The staff were very helpful and friendly. The location was great for our needs. I felt like it was expensive for the time of year and accommodations. It was after the height of ski season and before summer rates.
Staff was EXTREMELY pleasant and welcoming! VERY clean room and comfortable beds. It was very dated decor, bathrooms were small
Welcoming and comfortable.
friendly staff upon checkout hotel staff should say thankyou , no breakfast served at this time of year
The hotel is a little bit outdated
we stayed at pointe because castle was full. we enjoyed both dinner and breakfast at the castle. we are getting to know the way to your hotels and it is not as far as it ssems. ouur guests from russia really liked the scenery i wish that the dinner menu would change, just a little
The facilities available in the suite were excellent We could not find a directory in the suite giving information about the hotel and local amenities.
Only 10 minutes to the mountain and only a few minutes away from several restaurants. Nice fireplace and lounge area and a decent game room for the kids. Bedroom was quite large and the beds and furniture in the room beat our expectations.
I was very happy of the price and services in this hotel. The suite room offered a full kitchen that allowed us to cook and make lunches to prep for fall folliage trips into the Vermont mountains. I will absolutely return again next year.
Very homy. Staff very personable. Jacuzzi. Less than 10 minutes away from the mountain. My room REEKED of weed; fresh weed. Not that I hate weed or anything, just didn't want to experience it to that moment. I'm sure if I brought it to the staffs attention I would have gotten a different room though. Didn't want to cause any trouble.
Parking and location Room didn't have air conditioning
It was a little small and only had a community refrigerator but still very nice place to stay
The atmosphere was all about service and customer satisfaction. We were always greeted with kindness and concern that our needs were being met. Parking was perfect and the hotel layout was easy to navigate and was well marked. The food was excellent. It would have been nice to get a newly updated room, but our room was clean and pleasant just the same. I would have spent more time in the common room had the fire been burning more frequently.
Friendly staff, self-baked waffles included with breakfast. Easy to find, quiet. TV is up high facing the bed. Ideally lower and facing the table and chairs in the corner for those staying up late to watch.
My husband and I went for a quick weekend get away and on a whim booked a room at The Lincoln Inn. We couldn't have been more pleased with our stay. Mara, the hostess, was warm and welcoming - a fascinating person with a remarkable back story. Her partner and chef, Yvgenia, is a meticulous cook who leaves no detail go unnoticed. Our breakfast was a masterpiece - I've never had better bacon and the fruit was cut and presented beautifully. We didn't plan to stay for dinner, and that was our mistake - and one we won't make again.
Breakfast is amazing.. so is the common room Standard room is actually sub-standard
Very nice for the offseason price of $90. Atmosphere is very quaint. Ended up staying 3 nights. Room was quiet and very comfortable. Breakfast doesn't start until 8 am. Too late for business travelers.