Sheraton Redding Hotel at the Sundial Bridge

The staff was great. My only comment was one of the front staff ladies was completely rude to the maintenance manager, it was very off putting. John the maintenance manager had helped us easier in the day. He was a wonderful gentleman, it was sad to see her happy and nice to us and completely to her fellow staff.

Just the one incident above.

The reception staff were v.friendly and welcoming. The valet parking was $14 as opposed to $10 to park yourself in a further away car park. We paid the extra $4. The room was larger than expected and very comfortable, new and modern. Great, well appointed bathroom. We only stayed as a stopping off point on a long journey. I expected a faceless, corporate chain feel and was very pleasantly surprised that it was not. Breakfast was good and the waitess was lovely, so happy early morning. The dial bridge is a quick 2 min walk away, worth a look. Apart from that I cannot comment on the surrounding area / facilities as we did not go out. We ate dinner in the hotel. The restaurant had a nice feel. Food was pretty good (Pizza, pasta etc) and the waiting staff were happy and friendly.

The pool (nice surprise) was outside - we could not find any changing rooms and there appears to be 1 outdoor shower only, no real facilites. Also there were no towels provided. We had intended to take a quick refreshing dip (it was 35 degrees when we arrived at 5.30pm!) but didn't due to lack of changing room/ shower/ lockers. That's a shame as eveything else was v.good.

Loved the facilities on the property. It is a perfect size. The restaurant was awesome! My boys loved their meals. I love the rustic feel of the hotel from inside to out. It was nice walking on the Sundial bridge the day after. We had a nice visit.

Being that this was my first time that my whole family stayed here. What I didnt like was how we had to pay for parking. I do understand that the visitors for the bridge and the hotel, you would want to separate that. However, I think there could be a better way to separate and not have guests pay for parking. Also .. even though our room was clean we and all but there ended up being ants in our room. They were trying to move us to one available room that was a floor up but we decided to stay being we were only there for one night. It was a bit uncomfortable knowing that we had a room with ant and a couple spiders. I think maybe they could have discounted our room price for the inconvenience.

Very nice rooms, beds were amazing

The fee for pets.