I am truely disappointed in the delays. I have been flying Alaska Airlines for years and years and have always had the most amazing experiences. Not what has happened with being on time. Flying from SAN to PDX delayed. Then .PRX to SAN delayed,
Was very easy to board but when you get to the confirmation board it was too high for me to see even with my glasses so I just hoped that I was lead to the right gate and waited for boarding.
Flight cancelled originally with no email informing me of the change. Rebooked for the next day and that flight was delayed with no update on the app.
The crew at the airport and in flight were excellent, the seats were a bit cramped but I am tall so maybe someone shorter wouldn’t care. Not many food options unless you know to pre-order. I would definitely fly them again but would pay for emergency row and bring food. Flight was perfect, arrived a little early.
Pretty good flight. Airport lounge was dirty, crowded, and noisy.
A refund because I never got on any you guys never canceled it in the first place
They removed the cover off my checked bag and threw it away.
Your seats do not recline more than 2”. That’s a shame on a 5+ hours flight especially overnight flight. Garbage airline
It was delayed seven hours and we did not take it
I wish you would have just canceled the Saturday flight from sea to rdd on Dec 13. the diversion cost me more time and money than if I had just rebooked to Sacramento. It was a huge headache and cost.
The app logs you out right when you are boarding requiring all passwords and reservation number for the flight. Super annoying
The pre-order only approach for fresh food is really challenging
the seat has a problem. the back had a hole.
Old 757 with poor entertainment system. United no longer partners with United for free text and email. O'Hara an absolute disaster! Limited gates clauses two hour delay. Unfortunately this appears to be the norm.
The SFO lounge closes at 12 midnight. My flight took off at 2AM
Delayed 2 hours while stuck on the aircraft. If the luggage was properly loaded the first time we probably wouldn’t have been delayed at all
Flight be on time would be a good start. Then train your flight attendants to be attentive and friendly. This time they completely forgot my row for the measly snack! United, do better!
It was a short, comfortable flight. It did leave an hour late due to the pilot having to be replaced (family emergency) but that didn’t inconvenience myself & my friend. The situation was explained, eventually.
There was a piece of plastic baked into my buttermilk biscuit! I have a pictures. The flight attendants in first class were really apologetic, and tried to rectify the situation. I I am very appreciative that they were able to give me some packets of pretzels and gummy bears. I understand they don't personally handle the food until warming it up so I know it wasn't their fault. I don't know whether it was a newer aircraft, or different food packaging, but I was happy that when the food was being warmed up - it didn't smell like plastic. Jokes on me with finding plastic in my food.
The seats were uncomfortable, as if the cushions haven't been switched out in many years. I felt like I was on an old bus. The food was delicious. thank you. Onboard entertainment, very limited. Unless you like violent movies. Why in the world would you have such severely violent movies on a plane? if you don't want to see such things, you don't have a choice. Have you considered that when choosing entertainment? Good god. Why would you have the Godfather? Or black women being brutally beaten with a club? Why in the hell would you put that kind of material on a plane? As for Kayak: Why when I ordered Qantas, was the plane on United?
